Hotel du Vin at One Devonshire Gardens

The helpful and attentive staff.

Thought I was going to get a bottle of Whisky in my room but didn't. Also, I found booking the hotel was highly problematic. Firstly I phoned the hotel directly - but was unable to book a room even though there was lots available on the web.

the attention and information from the hotel staff was excellent and the food was of the highest quality.would certainly recommend

was not aware one had to book in advance for dinner.this should be made clear on the website

Room and food excellent

Service lacked attention to detail

This is not the hotel to stay at if you are young couple as they are not interested. The quality of rooms are very poor considering it's reputation as a supposedly 5 star hotel. General housekeeping is very poor, the lack of cleaniness was very surprising

Size and luxury of bedroom, dressingroom and bathroom

Personal service, helpful, staff, comfortable bed, free wifi

Lovely hotel, quite expensive but the quality of the hotel reflects this. Staff were outstanding in every respect. A beautiful building and the decoration is very stylish. Walking distance to lots of bars and restaurants in the West End.

We could only have dinner reservations between 6pm and 7pm which was unfortunate. We had no milk in our mini bar and only one bathrobe. These small problems were soon put right.

The inside of the hotel was very dark and the staff more deferential than pleasant and out going.

Beautiful room, great shower, friendly staff and good location.

Well positioned for both city centre a, comfortable, well presented modern hotel in Georgian period terrace.

Great style, service and food

Room design a bit odd with "french windows" door connecting bedroom to bathroom which meant light from the bathroom intruded into the bedroom - a bit annoying when your partner has an early morning shower and you want to snooze on. Operating the bedroom lights was also a bit of a palaver

Very stylish and cosy,service excellent but not obtrusive,altogether a wonderful stay in a wonderful hotel.

My partner has vision problems so could have done with stronger lighting in the bedroom.

All was satisfactory, in particular the reception staff who were wonderful.

Its a great shame that the usual Hotel du Vin attention to detail was lacking in the bar.... we were served with stale pistachios when I requested something else, was served with similar stale nuts. We eventually received a bowl of walkers style crisps. I am sure however, that something a little more suitable could have been served in a hotel of such exacting standards. Minor point but a shame.