Had to pay £10 to park car in hotel car park - I believe it is possible to park for free on road, but we were kindly offered the parking right at side of hotel so that we were insured against a possible longer walk with elderly parents, so not really complaining just a 'heads up' to others.
Spacious, modern, stylish, basement room. Every attempt had been made to make our stay in the room as comfortable as possible - everything spotlessly clean, lovely toiletries of every sort, wide choice of Taylor's organic teas with fresh milk in fridge, iron and ironing board, towelling robes, luxury slippers (to take home), etc.
Breakfast was a range of usual buffet choice, followed by cooked main from the menu. The main hot menu choice was wide and every item on it put there with thought. We ordered 4 different items and when each one arrived it was obvious to see that there was a talented chef in the kitchen who cared about what he created! Easily compatible breakfast to a £20-25 5* London hotel. Nothing was too much trouble for the friendly staff.
The new receptionist who said she had only started day before was incredibly helpful (and obviously well trained) - even accompanied our elderly parents to their room and patiently explained 'the ropes' to them. She'd also phoned the day before to say we'd got a free upgrade from basement to 2nd floor, so they had no stairs to contend with after noticing they were both in their 80s.
We stayed for night before visiting Harrogate Flower show and will use this hotel again next time.