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Newest reviews for Hotel du Vin & Bistro Harrogate

  • David
      United Kingdom
    August 23, 2014

    Great Location

    The hotel is very tired, needs major renovation works to all areas. Restaurant disappointing food. Staff not knowing their own wine lists or food on offer. Room not clean.

    5

  • Graham
      Ireland
    August 21, 2014

    Breakfast and location

    basement room, very noisy with the bar over head, disruptive sleep late at night and early in morning. On the expensive side for what tou get.

    6.3

  • Joel
      United Kingdom
    August 19, 2014

    Location, shower.

    Bit grubby, needs freshening up. Food not up to standard for this chain.

    4.6

  • Barbara
      United Kingdom
    August 19, 2014

    from the moment we arrived we were made to feel really welcome. the room { we did have a superior room } was perfect, large, over looking the park areas, clean and very comfy with all the things you could possibly need.

    the menu in the bistro was a little bit unappealing to us for the evenings although 10 out of 10 for the breakfasts !!!

    9.6

  • Alex
      United Kingdom
    August 16, 2014

    Bar area

    Hotel reception Poor cleanliness in the bathroom Holes in the bed sheets

    5

  • Marie
      United Kingdom
    August 14, 2014

    Location and staff very helpful

    Fixtures and fittings all very nice but all paintwork and tiling very marked and dirty and all a bit grubby some of which I easily wipes off with a damp cloth!

    6.7

  • Neal
      United Kingdom
    August 11, 2014

    Location and building great. Right in the centre of things. The staff were friendly and chatty. The service we received was extremely good. The room was spacious (we upgraded to a Superior Room) and very well equipped. Also very dog friendly.

    Absolutely nothing.

    10

  • Lyn
      United Kingdom
    August 11, 2014

    The staff - they couldn't do enough for you. Very attentive at reception and the bar. Friendly in the restaurant as well, but not so efficient! The location - easy walking distance from everything. Comfy bed and good pillows. Quiet room. Fan provided (though it was noisy)!

    The bathroom was tired. Loose tiles on floor, scuffed skirting board, cracked sink, toilet seat needed changing

    7.5

  • Janet
      United Kingdom
    August 10, 2014

    The location was very good and although on a busy road, there was no disturbance. Fresh milk was provided with the room tea making facilities.

    The magnifying mirror was set at a ridiculous position - I had to squeeze myself between the sink and towel rail to be able to use it!

    6.3

  • Shaun
      United Kingdom
    August 9, 2014

    no hassle / nothing too much trouble / how it should be.

    10

  • William
      France
    August 7, 2014

    The staff were excellent and made up for most of the hotel shortcomings.

    Sheets not changed for 4 days. The hotel needs renovation. Our bedroom carpet was threadbare in places. Mirror too high in bathroom. No net curtains in windows overlooking the road so it was pull the curtains (darkness) or nothing. The renovation required makes worn parts like skirting boatds look dirty-perhaps they were. The wine list was a bit expensive for the wines offered.

    7.5

  • Stephen
      United Kingdom
    August 7, 2014

    Good location,spacious room with free standing bath, breakfast very good.

    Evening meal very poor, pricey. Did'nt have a good choice of food for vegetarians.

    7.9

  • Anonymous
      United Kingdom
    August 6, 2014

    Atmoshere of hotel

    Signs of tiredness in reception and bar area

    8.3

  • Thomas
      United Kingdom
    August 5, 2014

    location excellent

    staff on the check in desk very abrupt

    6.7

  • Thomas
      United Kingdom
    August 5, 2014

    We booked Hotel du Vin for our wedding night. They were super helpful letting me book in early so we didn't have any stress later on. They even upgraded us to the best room in the house. The best place we've ever stayed!

    A cooked breakfast is an extra charge.

    10

  • Pauline
      United Kingdom
    July 30, 2014

    Superb breakfast, wide choice for all palates and appetites. Jug of Pimms beautifully mixed and excellent value.

    Dinner fair, sole overpowered by accompanying sauce. Dinner menu perhaps a little dull.

    7.9

  • Clive
      United Kingdom
    July 29, 2014

    As always the standard of all the staff was excellent

    Still think they should give a complimentary bottle of water in the room which for the price of a room they could easily do

    10

  • Ben
      United Kingdom
    July 27, 2014

    One staff member was very helpful with directions etc. Other staff members responded to requests.

    We had a 'superior room'. Half of the room is taken up by the shower and bath. There is a small toilet in wheich there is a sink. There is little space to put anything eg dry a damp towel or lay out clothes. The decor is tired, if not shabby. The chair in the room had a split lining. The room was not very clean: the chair had grass, hair and dandruff on it. The carpet was old and felt dirty. It was a south facing room - the windows were shut when we arrived and it was like walking into an oven. The fan did not work properly (replaced on request). The remote control for the TV worked only sporadically (replacement batteries provided on request).

    3.8

  • Anonymous
      United Kingdom
    July 24, 2014

    Outdoor terrace Rooms very spacious Staff very friendly

    No wheelchair access from front of hotel 1 Room accessed from street, below the restaurant and very noisy from people moving around No air conditioning

    6.7

  • Wendy
      United Kingdom
    July 22, 2014

    The location.

    We were in a basement room,separate from the hotel. Lovely room but a view of a brick wall! 5am the creaking floor boards started, cleaners or breakfast preparation. The noise was unbearable.! A room in the hotel next time or we won't be returning!

    7.9

  • Jane
      Guernsey
    July 19, 2014

    Good location. Spacious room. Much improved breakfast from our previous visit and they provided Gluten free bread. Good bar with outside area for refreshments. Very helpful staff. Easy walking distance for convention center, restaurants a,d the park. Also easy to walk to Harlow Carr RHS garden if you want an afternoon out

    No hooks by shower to hang up towel or robe so you had to put it on the floor

    9.6

  • Silvija
      United Kingdom
    July 19, 2014

    One of the best little boutique hotels I have stayed in around the world. Everything had been thought of to make clients comfortable and the best thing open windows for fresh air . So central to everything in beautiful Harrogate ....a wonderful few days , thank you.

    Only complaint was nowhere to put washbag in bathroom , the ledge wasn`t wide enough

    10

  • Catherine
      United Kingdom
    July 19, 2014

    Great location and a really quiet spot. Lovely building and the staff were very polite Stunning size room with bath and walk in shower

    Room and main areas were not as clean as I would like.. Lift did not go to the top floor .. They seemed surprised that I asked for help with suitcase No wi fi .. Finally they told me this at 10 pm.. Floor and bed shook when people next door walked about ! Bar staff said they did prosecco... Then found out they didn't ! Overall expensive and mildly disappointing experience

    6.3

  • Phil
      United Kingdom
    July 19, 2014

    all but breakfast, the most important thing for me

    the staff did not know what was available for breakfast we didn't get it together we didn't get it right it took 25 minutes to find out you didn't have an item my husbands breakfast was on the table what a shameit really should be so easy

    7.5

  • Helen
      United Kingdom
    July 18, 2014

    Staff fantastic Will be staying again . Great if you are travelling on your own

    10

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