Duke Of Leinster Hotel  

The location of the hotel is good. It's close to a couple of underground stops and also close to the center of London. It's very expensive for what is provided, but I think London is expensive anyway. I travel in Europe several times a year, and the rooms are modern, and clean compared to some although its certainly no 4 star hotel.

When I arrived at the hotel, I was informed by the young lady at reception that a tour company had called the hotel to confirm a tour we had booked to Stonehenge the following day. She told us she informed the company we were not staying at the hotel, because she didn't check the reservations and didn't recognize the name. I asked if she would mind calling the company back to inform them we were indeed staying at the hotel, and to pick us up for the tour. She told me that we could call from the room, and we would be billed for the call. This is pretty much the type of service you can expect here. The breakfast staff, was polite but I'm sure there are many hotels in the area that provide better service.

The hotel was in a very nice area, good room with comfortable bed and lovely bow windows, helpful staff and a very good breakfast.

Price, clean and location

Parking is a potential problem if you have a car. fortunately it was bank holiday and there was little parking restriction on Sunday and Bank holiday Monday. Breakfast space small, no car parking facility, shower room in Quad room too small.

The breakfast staff were all very sweet

After a stay with two single beds that it you moved you virtually fell out I am riddleld in bed bugs - do not stay here .....

no at all it was the worst hotel I saw in the world only cheats

First of all I asked room for twin and when I arrived to the hotel they give me one room with double bed I fight with the reception man and he could not do anything for that even cannot call his manager as I request to talk to him. The only thing he said your problem with the booking.com not with me. second: I could not sleep that night because there was insect coming out of the bed biting and sucking my blood in all my body, in the mooring I took some of the insects in peace of tissue and show the reception, he just throw it in the bin and any apologies from him. Third: they transfer us to another room the next day and the ventilation fan for the toilet was not working I asked for somebody to fix it I was told no body to fix it It was really terrible

The location was good. The hotel was clean and tidy.

We booked a quadruple room, but ended up in 2 Doubles because they weren't organised. This was not ideal as we were travelling with 2 children. The staff were not proactive in resolving this problem. The breakfast room was small and we had to wait for a table. The Double rooms were clean,but very cramped

Great location and staff that was extremely helpful!

Only the location

This is the worest hotel I visited in my live, this bad hotel did not has a lobby!!, very very very small room, very very very smal bathroom, no air condition, the blanket not clean, I saw kind of insect (Lice), the reseptionest was not OK when he dealing whith me, the room service was inimpolite, the resturant that provide breakfast is very very bad, small, narrow, and i(t's not free), threr are kinds of food you have to pay to get it!!

Nothing. They but me in a room that close to kitchen and the smile and noise in the morning was unaffordable

Reception staff very helpful. Room very nice.

The hotel is close to Hyde Park and not far from the tube. The area surrounding Duke of Leinster is quiet. The staff was ok. Breakfast is served in the room as a standard (you can choose on a list with some alternatives).

The room was at the floor number 1 which meant 2 meters below ground. Toilet room was incredibly small, even if the shower box was comfortable. Breakfast food could be better.

I liked this hotel as on my opinion the price was the best one for the excellent quality of hotel service, comfort, location.

Location

Staff, mainly the checkin staff, saw about three all not great, asked at counter on check in if room had three singles beds as my request hilighted he said yes , went down to room it had double and single . When i questioned it he said its only if available i told him i rang when i booked also put the comment on the booking and if they had none they should have let me know before arriving , he then took 1 minute to find me a room with three single beds right opposite reception. I was polite but might aswel have been rude as dont think it would have made difference, staff just going through the motions not at all into their job as are many hotel staff in london , real failure in training. No comment from staff when leaving either, guests of mine also thought it was very poor staff, breakfast staff were ok ( at best)