De Vere Venues Denham Grove  

the restauant was very good. Nice food and pleasant staff

I stayed in room 61 - the room was dirty/ dusty. when I moved the TV their was a pair of eyelashes un the TV - not clan at all! the room was mismatched with furniture - 2 single beds pushed together which didnt even fit with the headrest of the bed! Bathroom was very basic and in disrepair loose wires on the bottom of the radiator. Window had gaps and didnt close fully (although the room was still warm). The swimming pool needed a clean around the edge - dark dirty water marks exist! (I have stayed in much nicer rooms in this hotel!!)

The hotel was clean, the room was well maintained and the bed and pillows were comfortable. However we found numerous ladybirds crawling up the walls and we were bothered by a very faint but persistent tapping noise that went all through the night. When we mentioned these points to reception they seemed disinterested and did not apologise... There was ample parking space, the location of the hotel was ideal for our stay.

Great value for money, Excellent location; we came from Heathrow airport and had a wonderful nights stay in the countryside The staff were polite, courteous and professional We would definitely stay there again and will be recommending it to all our friends and family - this extends to other de vere hotels that we will now consider booking first before any others

A pleaseant value for money stay. The bar back fixtures could do with a clean and the stairs were left uncleaned. Very little needs to be done to raise the standards of the hotel but the cleanliness in the communal and bar areas left a little to be desired.

Good value for money and access to the business meeting we had for the following day.

Suprised to learn that rooms were available at £20 per night for shoppers to London and we paid a lot more - couldn't see what the difference would be.

Excellent location to Harefield Hospital where I was visiting

Attempt to cancel booking by the hotel two days before I was travelling was dissappointing and I was always under the impression that I wasn't that welcome and was housed in an annex to the main hotel in a room that was not normally used. Also the TV channel choice was limited and was not the satellite tv service advertised.

The restaurant was good, the staff excellent

Thought the room could do with an update, did not match the rest of the quality of the hotel, looked tired and squashed, bathroom dated

The staff made a mistake in my booking but they made amendments by upgrading my room. Great gesture to take away the initial frustrations. The bed was most comfortable and we had a very good night sleep after the hard partying the night before. Loved your secluded location. Great place for a short break from London.

The time restrictions for the use of the pool.

Communal spaces, free wifi, free coffee & tea in lounge areas,business facilities such as computers and printers that are free to use

Rooms are basic and quite tired - some renovation needed. Staff service inconsistent - some are really good and friendly, others just there to do a job

Typical DeVere hotel providing a welcoming place to stay at a good price. We didn't use the leisure facilities which looked very good.

Food was very very good - lots of choice especially for my husband and I who have low fat diets The staff were kind and friendly and very helpful The staff in the dining room were discreet and nothing was too much trouble The facilities, in our situation as a Christian conference with odd! Hours during the day were good To just be able to get a drink anytime was lovely and fruit too We cannot say how highly we recommend the hotel Even with little running around you were patient and we hope they were not in the way too much Thank you

The facilities were very good - it was nice to have a gym, swimming pool and tennis courts. The staff were excellent; they were friendly and helpful, and always very courteous

It sounds petty, but the shower wasn't very good - it sprayed water everywhere, and it made a mess all over the floor!