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Durham Marriott Hotel Royal CountyOld Elvet, Durham, DH1 3JN (Show map)
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Durham Marriott Hotel Royal County http://www.booking.com/hotel/gb/durham-marriott-royal-county.html
Very good,
Score from 468 reviews
“ First was the quality of care, service and information provided by all staff - the best I have ever experienced. Second was the endless support provided to parents bringing kids into the city for school at Durham University. Third was the layout of my room (004) allowed for maximum enjoyment. ”
Andrea,
Newmarket
Set within a beautiful 18th century building, this luxurious hotel boasts a central location in the historic cathedral city of Durham, with views over the River Wear. Guests get 1 hour of free Wi-Fi in public areas. The Durham Marriott Hotel Royal County is ideally located just 15 miles (24 km) from the cosmopolitan centre of Newcastle and 11 miles (18 km) from Sunderland. In Durham itself, the hotel is only 350 metres from the world-famous cathedral, used as a set in the Harry Potter films, and 1 mile (1.6 km) from the Oriental Museum. The County Restaurant offers breakfast, lunch and dinner, and the Durham Bar serves an extensive selection of classic and contemporary cocktails. In the evenings you can relax with a visit to the hotel’s leisure centre, complete with indoor swimming pool, gym, spa-tub, sauna and steam room. Alternatively you can head to one of the Royal County’s restaurants to sample fine dining. Hotel Rooms: 150, Hotel Chain: Marriott Hotels & Resorts. The most recent booking for this hotel was made on 21 May at 17:52 from United Kingdom.
GeneralRestaurant, Bar, 24-hour front desk, Newspapers, Terrace, Non-smoking rooms, Facilities for disabled guests, Lift/elevator, Express check-in/check-out, Safety deposit box, Heating, Luggage storage, Non-smoking throughout, Designated smoking area, Restaurant (à la carte) ActivitiesSauna, Fitness centre, Massage, Hot tub, Turkish/steam bath, Indoor pool, Indoor pool (all year) ServicesRoom service, Meeting/banquet facilities, Laundry, Dry cleaning, Breakfast in the room, Bridal suite, Currency exchange, Shoeshine, Packed lunches, Fax/photocopying, Concierge service, Special diet menus (on request), Trouser press, Vending machine (drinks)
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Total Hotel Score:8.5
Based on 468 reviews Guest reviews are written by our customers after their stay at Durham Marriott Hotel Royal County. |
Score breakdown
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Score history
Has Durham Marriott Hotel Royal County always scored 8.5?
See the average scores awarded by guests over the past 12 months.
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Julia
Mature couple
hoghton-le-spring,
United Kingdom
May 21, 2013
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Fantastic breakfast. Easy reach for shopping etc. Friendly staff Lack of comfy chairs in room
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10 |
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Joanne
Young couple
ferryhill,
United Kingdom
May 21, 2013
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the view from my room
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8.8 |
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Anita
Group of friends
Middleton, Morecambe,
United Kingdom
May 21, 2013
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The staff were very friendly and welcoming. They arranged flowers we had had delivered to the hotel to be waiting in our room to surprise our niece, a student at Durham uni who was celebrating her 2lst. The accommodation, the leisure centre and the food were excellent. The hotel is perfectly situated for Uni visiting parents. We loved everything.
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9.6 |
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Peter
Mature couple
Middlesbrough,
United Kingdom
May 18, 2013
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Heating in the room was oppressive and uncontrollable. Having the windiw open during the day was fairly noisey. Breakfast was steamed.
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6.7 |
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Paul
Group of friends
halesowen,
United Kingdom
May 18, 2013
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Only stayed one night but was more than adequate for purpose - good breakfast - enjoyed stay.
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7.5 |
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Keith
Mature couple
East Molesey,
United Kingdom
May 17, 2013
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It's an old, classy hotel in the heart of Durham. It has a good restaurant, bar, parking, internet etc. What's not to like?
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10 |
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Rob
Mature couple
Marske By The Sea,
United Kingdom
May 15, 2013
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An English gentleman greeted us at reception, very refreshing! Leaving
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10 |
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Jean
Mature couple
Birmingham,
United Kingdom
May 15, 2013
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For us this hotel ticked all the boxes for what we required which was two nights accommodation. Very friendly and helpful staff. Everything worked, a rarity it seems to me. Properly controllable air conditioning. That has to be a first!! Excellent breakfast selection and plenty of staff on hand. Didn't use the restaurant so cannot comment.
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10 |
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Bernard
Mature couple
Duydley,
United Kingdom
May 15, 2013
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decor Not having designated car spaces for visitors. Not having a separate shower cubicle.
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8.3 |
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Nicholas
Solo traveller
Tisbury,
United Kingdom
May 12, 2013
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When my room wasn't available I was immediately upgraded to a suite.
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7.5 |
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Ursula
Mature couple
Merseyside,
United Kingdom
May 11, 2013
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Welcome drink and nibbles on first evening. Excellent, friendly staff. Internet only available in public areas.
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10 |
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Philip
Mature couple
haltwhistle,
United Kingdom
May 11, 2013
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perfect stay at the durham Marriott royal county, sure to be back very soon,
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9.6 |
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Kevin
Mature couple
Sutton in craven,
United Kingdom
May 10, 2013
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Location excellent Staff friendly Having to queue for 25mins for breakfast on the sunday morning
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8.8 |
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Michelle
Family with older children
cramlington,
United Kingdom
May 9, 2013
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Location is fantastic, easy two minute walk into the centre of Durham. Great leisure facilities. Que for breakfast on Sunday morning, service in dining room rather slow.
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7.5 |
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Anne
Group of friends
Purley,
United Kingdom
May 8, 2013
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Staff really friendly. Beds comfortable. Room a good size. Location great. Great river view. Beauty salon great with availability. Leisure centre reallly nice with cafe. Radiator on 24hrs a day - hot. Had window open and a fan on all the time. Lift tended to close on you.
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9.6 |
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Yuta
Mature couple
Preston,
United Kingdom
May 8, 2013
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wine at reception- never ever had this before! The staff very accommodating and even tho there was a problem with breakfast (long queues still were friendly when we went later length of wardrobe space slightly small due to safe. Pointless fridge, it was warm & a note saying not to be used.
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10 |
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Diane
Mature couple
leeds,
United Kingdom
May 8, 2013
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Everything nothing
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10 |
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Vicky
Mature couple
London,
United Kingdom
May 8, 2013
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Excellent comfortable beds, good size room and good bathroom facilities Total chaos at breakfast time with staff and guests rushing to find what they needed for breakfast. Had to queue for half an hour before being allowed into breakfast room. Buffet style breakfast badly designed and even a health & safety risk. Had to wait to have egg fried by which time other items had become cold. Can understand buffet for cereals, fruit juice etc. but hot meals should be served by staff.
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6.3 |
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Alan
Mature couple
Welwyn garden city,
United Kingdom
May 8, 2013
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Friendliness and the location Hard pillows!
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8.8 |
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Ann
Family with older children
London,
United Kingdom
May 8, 2013
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Good service, very comfortable. We have been stung for £100 parking fee. I gave my car details to reception on arrival but didn't park overnight as my sister took the car away. She came to collect us next day, stayed 30 mins and we have been sent a parking fine. we will appeal but please be careful.
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10 |
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Jane
Young couple
Godalming,
United Kingdom
May 7, 2013
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Lovely room excellent breakfast location When we checked in, the receptionist added £50 to the cost of the room with no explanation. After we questioned it, she explained that it was to cover anything we spent. I think the staff should explain before adding such charges - this is simple customer service.
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10 |
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Dhari
Solo traveller
KUWAIT,
Kuwait
May 7, 2013
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Location is few steps from Durham Center and Market. Good amentities. Good welcoming and prompt response to taxi requests. would be great if they had free interent in rooms as well. Not much selection in 24 hrs food menue but staff did their best to deliver.
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5.4 |
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John
Mature couple
Newcastle Upon Tyne,
United Kingdom
May 7, 2013
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We thought the hotel bar was desperately in need of refurb it was dark tired and in welcoming
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7.9 |
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Joan
Mature couple
Norwich,
United Kingdom
May 4, 2013
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Friendliness of ALL the staff plus a great location and nice food Cost of internet per hour was outrageous and totally unnecessary. Also, family were meeting us at the hotel, but as there was a wedding on, there were no seats in the bar for paying residents to use. We had to go to a bar in the town. This was VERY bad and we have never experienced this before at a 3 star hotel let alone a 4 star! Needs to be addressed.
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7.1 |
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Caroline
Group of friends
Edinburgh,
United Kingdom
May 2, 2013
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Staff were all very friendly and helpful with suggestions for where to eat, go out etc. One of our party had a blocked sink which was promptly fixed when it was reported Nothing
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9.6 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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