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Durley Chine Road, Bournemouth, BH2 5JS, United Kingdom – Show map
|Executive Double Room|
|Executive Twin Room|
|Double Room with 7 parking days|
|Double Room with 14 parking days|
|Double or Twin Room with Spa Package|
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127 properties in Bournemouth
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681 verified reviews
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Hallmark Hotel & Spa Bournemouth's staff speak: English
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BBQ facilities, Garden
Golf course (within 3 km), Sauna, Fitness centre, Spa and wellness centre, Massage, Hot tub, Hammam, Indoor pool, Indoor pool (all year)
Food & Drink
Restaurant, Bar, Breakfast in the room, Restaurant (à la carte), Special diet menus (on request)
WiFi is available in all areas and is free of charge.
Free public parking is possible on site (reservation is not needed).
Room service, 24-hour front desk, Luggage storage, Laundry, Dry cleaning, Meeting/banquet facilities, Fax/photocopying
Newspapers, Non-smoking rooms, Facilities for disabled guests, Lift, Heating, Non-smoking throughout, Designated smoking area
14:00 - 00:00 hours
10:00 - 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 1 year stay free of charge when using existing beds.
All children under 2 years are charged GBP 5 per person per night for children's cots/cribs.
One child under 12 years is charged GBP 25 per person per night in an extra bed.
The maximum number of children's cots/cribs in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may be applicable.
Cards accepted at this property
Hover over the cards for more info.
Based on 681 reviews
Value for money
Show reviews from:
Situated on Bournemouth's West Cliff and with parking for up to 66 cars, Best Western The Connaught Hotel is less than 500 metres from sandy beaches, the BIC, and the Pavilion.
Score from 864 reviews Fabulous
Just a few hundred metres from Bournemouth's sandy beaches, The Queens Hotel has spacious, traditional rooms. There is a relaxing pool and spa, a gym and an award-winning restaurant.
Score from 932 reviews Good
Opened on Queen Victoria's coronation day in June 1838, the Royal Bath Hotel was the first hotel in Bournemouth. It offers 3 hotel restaurants, a health spa and lovely sea views.
Score from 1861 reviews Good
With its seafront setting, the Park Central Hotel offers the perfect location for both business and leisure travellers.
Score from 842 reviews Fabulous
Friendly staff, good food, good facilities
poor wifi, room not comfortably hot
Location, Bar layout
Uncontrolled wedding party, pissed guest swearing. Barman didn't have a clue. His English a bit poor - Polish, as were most of the staff. No English around !!
Room was large and spacious Restaurante food very good
Wedding on the Saturday bit noisy
Huge bathroom comfy bed decent size room
Lift broken so had to traipse up and down as key cards kept needing resetting...
The food was bad
value for money , room was nice and spacious
friends bedroom needed decorating
This hotel was clean and cosy! Friendly staff at front desk and manager even let us check out at 1pm so we could enjoy longer in the spa! Would definitely recommend this hotel! So close to Bournemouth town center literally a 5 minute walk!
Great hotel, very friendly staff. Loved the spa
Warm room, modern style, friendly staff, nice food, good location
Paid extra for executive double room which was listed as having sitting area, trouser press, bathrobes, slippers and photos showed huge room with bay window and sofa. On check in room had none of this and was simply a double room. complained to reception and told them about pics online and was informed that what I was describing was a suite and none were available. Given a different room which was better than first one but still had nothing as advertised for executive double room. Chlorine gases in spa burned our eyes and we had to get out as my eyes were streaming after 15mins. Very disappointing romantic weekend away. First bad review ive ever given, we are frequent travellers.
The facilities at the hotel are excellent and the room we stayed in was very spacious, the location is good also within easy walking distance to the beach
The bed we had in our room was 2 singles zipped together causing a bump down the middle and that is where I always managed to wake up on in the morning. A mattress topper would solve this problem.
The Spa area was spot on, breakfast was fairly good, clean hotel
The hotel room itself was like a sauna! Very fussy about check in time, i.e. we arrived at 13.55 for a 14.00 checkin and were told to come back in 5 minutes! Massive waiting times at the understaffed bar, which seemed to struggle when anyone ordered more than one drink!
Spa was okay
Bed was so uncomfortable even moving rooms didn't help. Ceiling fan doesn't help when heating is on so high. Nothing cools room down. Expensive dining.
we enjoyed the relaxed atmosphere helpfull staff and excellent breakfasts
blankets on beds not changed with new guests
Large swimming pool
Inside pool and other facilities would be more enjoyable if it wasnt so dark.
Hard to say??
The hotel was very noisy on arrival! A Zumba class next to reception and directly below my room!! The floor was shaking in my room. Too many Hen parties staying at this over priced hotel
I enjoy using the pool and other facilities
The temperature of the water in the big pool was to cold
The breakfast was excellent! I also found it to be peaceful especially at nights.
I didn't not have a duvet cover but a thick blanket. the remote was not working properly I have to go up close to the tv to change channels. Ceiling fan was not working so I reported it they came with a desk top fan which was so dirty and you can't focus it on yourself. The room was really hot no shower cap to put shower on in the bath,toilet roll kept on falling off. I will not stay there again.
The pool complex
We booked an executive room and might of well have booked a travel lodge we moved rooms 3 time's and still ended up with a room with a bath out of order
The bed was comfy
The lift was broken so had to walk 4 flights of stairs to find my room. Swimming pool was grim and requires a good bleach as do the changing rooms, if I haven't caught something from having to change here I will be surprised. The shower in my room appeared to have previously broken and therefore was screwed into the pole it was on which meant I couldn't lower the shower head for my height. Breakfast was cold and I was at breakfast for 8am. Never stay there again, looks so modern and nice on the pictures but this is not the way it is. Also was woken early by staff in the court yard laughing and smoking so cheers for that.
Car parking adequate Leisure facilities i.e.Swimming pool and sauna area good. Restaurant food quality good, although space somewhat restricted in breakfast buffet area when hotel is full.
We have previously stayed at this hotel, and would maybe look to stay again in the future, but would make the following comments in relation to our most recent experience. Poor attention to detail in the bathroom e.g.on arrival, very loose tap in sink, non operating light in the mirror over the sink, and cobweb evident above t.v.screen in bedroom, all of which should have been identified by housekeeping staff and corrected prior to customer arrival. Lift between floors out of action again(the web site was showing lift undergoing repair some 3/4 weeks before we arrived). We were told by staff that it had failed again during the morning of our arrival and that the maintenance engineer was due on site that day to repair. During our 2 night stay the lift was not put back into operation, and neither did we see any evidence of repair work ongoing. Far to long spent at check out on leaving. This process certainly requires review and improvement. Overall impression is that while the the hotel is well positioned and reasonably well provisioned,but in our opinion it is clearly not achieving its full potential, and would benefit from some updating and renovation and would perhaps benefit from more concentrated management leadership and customer focus.
We liked that it wasn't as bad as the reviews on the hotel web site led us to believe, I checked them the day before we went. (The lift was out of order, and seems it had been for some considerable time.) So was pleased we had first floor room. Hotel /bedroom was clean,. Some areas could do with a lick of paint, and a bit of brass polish. Staff were lovely food was great as was the service. All in all a very nice break. :-)
No comfy chair in room, view from window, no staff on pool duty. Location, was aquite a long walk downhill to front and town centre
Greasy breakfast, room service ordered and never received. No water pressure in the shower, no lift had to walk up 4 flights of stairs, broken shower attachment
Staff were very friendly and helpful.
The lift was out of action and we were not notified in advance. However the staff immediately took action to move me to a more accessible room.
Spa Breakfast Location as near to BIC Parking
Bed a little springy! Room very warm
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