Durrants Hotel  

The business mans club atmosphere was exactly as we expected. The location was perfect as we were attending a function at the Wallace Collection during the evening of check in. Decoration was functional and pleasing to the eye and the serving staff in all capacities were pleasant and helpful. We only ate Breakfast but it was well prepared and presented and did not have one of those abominal buffets that we are told is for the benefit of the customer, so well done for that.

The room was very small for two and the bathroom was tired, we could not get the television to work in spite of complaining (not a big issue) The breakfast Maitre D was not the most accommadating individual ( a dutchman I believe. His idea of service was to look at you on entering the restaurant and very reluctant to come forward and show one to a table. Thereafter as we were seated oposite the kitchen entrance we were party to numerous verabl attacks on the staff as to there performance and how they should all be replaced!!!! in my opinion the staff new there roles well and executed them professionaly. To lambast staff in front of guests lack professionalisim and somewhat remaniescent of Faulty Towers

room too small, too hot, no air conditioning

Very comfortable with good service and nice atmosphere

Breakfast prices very high. Starts cheap but EVERYTHING is extra - even the second cup of coffee

Excellent location for central London. Big room and price very good for location.

A little old fashioned but that's a taste thing!

I like the position, it is really handy for shopping and sight seeing. I also like the breakfast.

The Hotel is well located within walking distance of Marylebone station and Oxford Street. It has a nice, almost homely, feel to it and excellent staff.

Location is perfect, hotel is very nice and cosy, I liked especially the bar, the lounge,... Staff is very pleasant except for reception people who seem to be bothered anytime you come to them. It is a pleasant and convenient place to stay

The overall impression could be much better if you do not take into account the extremely poor sound isolation. Beside the noise of the street, small but busy (if you go, ask for no room on the street), you will feel spending evening and night with your neighbors, hear their conversations, walk... It is very sad, as other than that the hotel is very good, but if you are sensitive to noise or want to relax, this is not the place to stay. What you pay is very the minimum, all the rest (breakfast, wi-fi,... Is quite serious money).

Excellent location

Location was excellent & the staff were so much friendly. And the hotel was so safe.

We booked two rooms within the same rate , luckily me & my sister got a fair room size ,but we were shocked when we same our parents room was a size of a cane box , no space to move .So it was unfair that they have same rate.

Great

The location, the decoration, the cleanliness.

No tea/coffee facilities in the room for a 4 stars hotel! Breakfast and food very expensive. Room was small and really hot. Room not ready at check-in time.

Good traditional English style with pleasant and helpful staff. Hotel is in an excellent location with nice ambience.

No free internet. All hotels should offer free internet. It is annoying to pay 10 quid per day.