Durrants Hotel

スタッフの仕事ぶり、サービスがすばらしかった。朝食がビュッフェでなくきちんとサービスされたのがうれし- かった。朝食のコーヒーがおいしかった。

バスルームがにおった（雑巾みたいなにおい。清掃のため？ただクレームをつけるほどではありません）。部屋- にお茶のセットがないのがとてもとても残念。仕事後に戻った時に部屋でお茶が飲めると疲れが取れるので。朝- 食のお茶がいまひとつでした。

掃除が行き届いていない部分があった。お湯、飲み物のサービスがもう少しあっても良い。

Excellent location in London's West End. Helpful considerate staff. Very good restaurant and comfortable room.

It came up to all our expectations.

Being so well looked after

the service is excellent, all the staff are very helpful and attentive. The food is of a very high quality and it is a delight to have breakfast served at the table instead of queuing at a buffet

Convenient to many attractions inc. Shopping areas.Neighborhood is pleasant to walk in since it has many restaurants and stores.

I always stay at Durrants because I feel very comfortable there. It is private, quiet, the staff is excellent, it is small, it is charming and dependable.

My wife enjoyed our overnight stay and breakfast was excellent. The exterior of the hotel is very attractive and the staff were helpful and efficient. The room was comfortable and the bathroom spotless. The hotels situation is ideal for sightseeing and theatreland.

There was a prolonged high pitched screaming noise at 03:00am which woke us up. My wife found the hotel to be noisey.There was no tea and coffee making facilities in the room, which is unusual. We both enjoy an ealy morning cuppa.

Charming older style hotel. Very well run.

The staff were extremely helpful and the breakfast was good value

The hotel was clean and rooms comfortable. Breakfast was not self service buffet style as many London hotels, so this made it feel more relaxed and special.

Tea making facilities would have been nice to have

The hotel is very well located. I particularly liked the dining room and found breakfast a pleasant experience with good and attentive service to the table, and good food. The concierge, his colleague and dining room staff were corteous and helpful which is why I would stay again at the hotel notwithstanding my negative comments which follow.

I found it unusual for an hotel of this category to be asked for payment up front for the full stay upon arrival. Also the greeting on checking in was indifferent. The room was small and was located at the rear of the hotel with the only window facing a narrow gap between buildings annd this meant the room was very dark even on a bright day, always requiring artificial light. I would ask to avoid this room or similar ones when staying again (for any longer than an overnight). The bathroom was very small, but adequate.

The people(staff) were a joy. So polite and helpful but not intrusive.

Nothing against the hotel, but with the US dollar so weak against the pound, it was not possible for us to try all that the hotel had to offer in terms of restaurants and the bar. Pity.