Durrants Hotel  

De service en vriendelijkheid van het personeel. Ook het interieur van het hotel sprak ons erg aan. Tevens was het op loop afstand van alles.

Prettige sfeer. Mooi ingericht hotel.

Goeie locatie, traditionele Engelse atmosfeer, leuke bar

Beetje verouderd

Ik was tevreden met de kamer, wel wat klein, maar alles aanwezig,mijn vrienden hadden niet zo,n goede kamer, ook zeer klein, alleen met een ventilator,maar wel proper. Alles in alles, waren wij tevreden, vooral ook voor de lokatie, zeer nabij bij restaurantjs en shopping,ook in een goede afstand voor de metro, en openbaar vervoer. Als ik weer terug ga, zal ik heel hard overleggen om toch weer bij Durrants te boeken.

mooi hotel, typisch engelse romantische stijl, goed gelegen

Bediening bij ontbijt laat te wensen over, de helft van de bestelling wordt vergeten. Ontbijt is veel te duur voor wat het is bovendien. Nog een minpunt : geen minibar.

Mooie ruime kamer en moderne badkamer. Het ontbijt was "à la carte" en was heel lekker. De ligging van het hotel was zeer goed. De buurt Marlyborne is een zeer aangename buurt met toffe winkeletjes. Christopher's place is een leuke plaats om 's avonds nog een glaasje te drinken of iets klein te eten.

Televisiesysteem van "apple" viel regelmatig uit.

The porters are really nice & helpful.

Don't stay here unless you like uncomfortable beds, rude receptionists and lack of information. We were not told about breakfast facilities if required, wake up call, how to check out or the bar opening times, which are not as we were eventually told. Beware they don't just take a deposit for any extras they take an extra 50quid per night, which you will discover afterwards this is not information they volunteer but as the manager stated when we complained, they don't tell the guests everything they need to know!!

Polite staff, great location, room was smart and clean

Only issue was no table available at breakfast, we had to sit at the bar, but not their fault we all wanted to eat at the same time!

It was lovely

I wasn't amused to pay 10 pounds a day using internet!

Very suitable for the purpose of our visit to London. We were only two or three streets away from our appointment destination. All members of staff were courteous and helpful. We will use the hotel again if we need to return to London at another time and will recommend the hotel to our friends in the uk and abroad. The decor of the hotel was much appreciated. Hazel & Cedric Richardson

The business mans club atmosphere was exactly as we expected. The location was perfect as we were attending a function at the Wallace Collection during the evening of check in. Decoration was functional and pleasing to the eye and the serving staff in all capacities were pleasant and helpful. We only ate Breakfast but it was well prepared and presented and did not have one of those abominal buffets that we are told is for the benefit of the customer, so well done for that.

The room was very small for two and the bathroom was tired, we could not get the television to work in spite of complaining (not a big issue) The breakfast Maitre D was not the most accommadating individual ( a dutchman I believe. His idea of service was to look at you on entering the restaurant and very reluctant to come forward and show one to a table. Thereafter as we were seated oposite the kitchen entrance we were party to numerous verabl attacks on the staff as to there performance and how they should all be replaced!!!! in my opinion the staff new there roles well and executed them professionaly. To lambast staff in front of guests lack professionalisim and somewhat remaniescent of Faulty Towers

Beautiful reception area, bar areas, dining room. I had one of the recently refurbished rooms which was lovely.

Would have liked some tea and coffee making facilities, dressing gown and hotter water for my shower.

Room was small and noisy from heating system