Durrants Hotel

Friendliness of all staff and willingness to help. Excellent breakfasttime service. Tea making facilities in room would enhance the standards.

Location was important to me. Price and value were also important. The hotel is old but the facilities are good. The staff is professional and very kind, always happy to help. From concierge to reception, cleaning lady and bar. Air-conditioning was an important issue in my choice.

I am used to have a frig in the room, but for the short time I was a guest, it did not bother me too much.

This reviewer provided a score but did not have any comments

This reviewer provided a score but did not have any comments

1. Excellent location 2. ambiance 3. service. We wold be stay at this hotel again

We were on the first floor at the front of the hotel and there was a little occasional trafic noise. Perhaps a room on a higher floor or at the back might have been quieter.

Durrants is our favorite place to stay in London these days. It has a central location close to 2 tube stops, many restaurants, and good shopping; helpful staff; reasonable price for the city and location; clean and comfortable rooms in an "olde English" style. Great mattress, pillows, & silky cotton sheets.

An authentic classic British hotel. Loved the period artwork from the early 1700s. The concierge was extremely helpful and personable.

They put us in a back room with construction going on right outside our window. No warning about that. Had to ask to be moved.

The location is good

The internet charge of $25 per day was disgraceful

This reviewer provided a score but did not have any comments

The location and the style. Our room was particularly nicely furnished and a good size for a London hotel. I enjoyed being served for breakfast but choice could be improved, i.e. yogurth and fruit.

A pity there are no kettle, no mini-bar, no iron and no bathrobes in the rooms, disappointing for a 4 star hotel. On top the shower was working very badly.

For central London a little oasis of peace and calm.,surroundings and decor top quality.Bar area was very homely. Breakfast was very good and the staff were extremely attentative and polite, they made you feel special.

Only comment was it would have be nice to have tea/coffee making facility in bedroom.

We liked being upgraded to a Suite. Our requests for room service and morning luggage storage was promptly dealt with.

Room (340) was quiet and comfortable, though on the small side. The real bonus of Durrants is its central position, close to the shopping mecca of Oxford Street and Bond Street, and with its own "mini" shopping centre, a class higher than the others, just around the corner in Marylebone High Street. One of the best London museums, the Wallace Collection, is just across the road.