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Carrington House Hotel

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Most recent booking for this hotel was today at 16:11

Score from 644 reviews Review score 6.8/10

Newest reviews for East Close

  • Jim
      United Kingdom
    24 August 2014

    Access and Friendliness on arrival . This was a very late business booking for the New Forest Show. I could not understand why this hotel had available 4 Double Rooms prior to the show. Therefore we prepared ourselves for a 3rd rate hotel..Upon arrival our estimates were elevated to a first rate experience from the moment we walked through the door to reception. Well done East Close Hotel.

    I could not fault!

    10

  • Bruce
      United Kingdom
    9 August 2014

    Location and food. The room was a good size and very comfortable. Our dog was very welcome.

    Road noise. We felt we got a little neglected on the second evening when we were eating dinner on the patio outside the restaurant.

    8.3

  • Janice
      United Kingdom
    22 July 2014

    Ideal for access to the Christchurch area, and easy to find

    Traffic noise and size of room was a slight minus, but we were prepared to accept this for a budget price

    7.1

  • Jason
      Finland
    17 July 2014

    The general manager Simon was just outstanding after booking.com offered a room that did not actually support an extra bed. They so kindly upgraded us at no extra cost. This really impressed us. Furthermore, my son hurt his leg when he misjudged a step and the staff were excellent in providing ice nicely packaged to prevent dripping or ice burn. The dinner we had was outstanding quality and quantity. We were so full we could not eat breakfast. A personal thank you to all the staff who made our last night in the UK just such a pleasurable experience.

    We liked everything!

    10

  • Kunal
      United Kingdom
    14 June 2014

    Beautiful rooms, hotel upgraded without asking to a much nicer room, great location. Very much recommended.

    Poor wifi connectivity in more distant rooms.

    9.2

  • Richard
      United Kingdom
    11 June 2014

    Large well decorated room with good bathroom. Large, extensive bar area.

    Noisy road. Had dinner in hotel, quality acceptable but service a bit sporadic (had to ask for cutlery). Breakfast seemed very expensive so didn't bother

    7.1

  • Lyn
      United Kingdom
    1 June 2014

    Lovely room, great mattress, good bathroom, exceptionally clean. amazing views and lovely setting. Excellent food, great options and very palette is catered for, whole menu can be done gluten free, highly recommended.

    Duck down pillows were negligible as pillows. Lack of hot water, Poor wifi

    8.8

  • John
      United Kingdom
    13 April 2014

    Great staff, room 1 is amazing. Restaurant was excellent, you must have the goat cheese salad!

    WiFi not finding its way into room 1for either our phones or pads

    10

  • Anonymous
      United Kingdom
    3 April 2014

    Nice room & view onto the garden

    We were surprised that the hotel was literally on the main road. We weren't happy that there was a wedding on and we had been put right above the room for the disco- the staff should have checked if we were guests or not. Also we weren't impressed that a) the breakfast wasn't included in the room price and b) we didn't feel like a big breakfast so just had the continental offerings, but we were charged the same price as the full breakfast!

    6.3

  • Laurence
      United Kingdom
    22 March 2014

    Cosy, and nice contemporary decor. Great food.

    No gym or pool

    7.9

  • Duncan
      United Kingdom
    13 March 2014

    Excellent restaurant and friendly staff

    Did not let us know there would be a wedding band playing directly below our room playing until 12:30 at night.

    6.7

  • Anonymous
      United Kingdom
    1 January 2014

    Have stayed at this hotel 3 times the first two times we had amazing rooms in the main hotel.

    This stay we had a cramped room over the restaurant. The hotel door didn't stay shut. The tv didn't work. The speakers from the restaurant meant we could hear loud music. Worst The bathroom door wouldn't shut or lock which was not acceptable. I complained to a member of staff and received a blank look and a thanks for staying 3 times, the member of staff completely missed the point. Would have been better off in a chain hotel. We will not be staying again.

    5

  • Neil
      United Kingdom
    1 December 2013

    The lovely setting & atmosphere

    Check out bit early @ 10 am but that's just as wanted a lazy day. Staff knowledge if the hotel was bit limlted

    7.5

  • Anna
      United Kingdom
    26 November 2013

    The cooked english breakfast was delicious, eggs done to perfection and no grease whatsoever. The Best ever! Staff were extremely helpful and service with a smile is always welcoming!

    Because we had our little dog travelling with us we had a room at the very front of the Hotel, so lots of road noise. It would have been nice to have stayed towards the back, we may have to leave her with friends next time!!

    8.8

  • Dawn
      United Kingdom
    23 October 2013

    Been before for birthday outing liked it and came back

    Very disappointed no food at all in hotel on Sunday from 4pm had to go to a pub and missed out on special evening with trauma of finding somewhere to eat rather than relaxing!

    6.7

  • Anonymous
      Netherlands
    12 October 2013

    Restaurant was very good! And dogfriendly

    The pictures are not what you get in real! Room a bit dingy, stains on the floor and bathroomdoor. Bathroom very small. The price is really to high!

    4.6

  • Ricky
      United Kingdom
    19 September 2013

    Plenty of parking with an ok standard of room, nice size tv

    Staff not friendly at all, lack of common courtesy or interest. Upon check out there was nobody at the desk to pay yet plenty of breakfast staff mingling around yet not one of them said "hello or be with you in a bit". I was just left standing there for a good 5mins untill I noticed the bell

    5.5

  • Anonymous
      United Kingdom
    27 August 2013

    We enjoyed our stay and would gladly return on an other occasion.

    The sat nav took us to the wrong location. Wonder if a better sign could be erected on the main road

    9.6

  • Alfie
      United Kingdom
    13 August 2013

    The hotel was very homely and comfortable .

    7.5

  • Anonymous
      United Kingdom
    19 July 2013

    beautiful hotel

    could hear the traffic at night

    7.1

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