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Mercure Eastgate Oxford
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When would you like to stay at the Mercure Eastgate Oxford?| Room type | Max | Rate |
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| Classic Room with 1 Single Bed |
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Show prices |
| Classic Room with 1 double bed |
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Show prices |
| Deluxe Room with 1 Double Bed |
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Show prices |
General
Restaurant, Bar, 24-Hour Front Desk, Luggage Storage.
Internet
Internet via modem is available in the hotel rooms and is free of charge.
Guest Parking
Private parking is possible on site (reservation is needed) and costs GBP 13.50 per day.
Hotel Policies
Check-in
From 14:00 hours
Check-out
Until 12:00 hours
Cancellation
If cancelled up to 18:00 on the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and extra beds
Children cannot be accommodated at the hotel.
Extra beds are not available.
There is no capacity for cots in the room.
Pets
Pets are not allowed.
Groups
When booking for more than 15 persons, different policies and additional supplements may apply.
Accepted credit cards
American Express, Visa, Euro/Mastercard, Diners Club, Maestro, Solo
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
Top
The guest reviews are submitted by our customers after their stay at
Mercure Eastgate Oxford.
They are opinions of guests that reflect their experiences when staying at this hotel.
Based on
136
reviews
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Show scores of: |
Individual guest reviews for Mercure Eastgate Oxford
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Pat
Mature couple
Wisbech Cambs England,
United Kingdom
January 28, 2010
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Loved the soft comfortable beds.Friendly staff. Yes that the TV had a really fussy picture and no sky and as I stayed in the room all night that spoilt it a bit for me as I was hoping to watch a true movie but even watching BBC or Anglia made my eyes go funny so I ended up reading. |
8.3 |
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Martin
Solo traveller
Kidlington,
United Kingdom
January 17, 2010
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The room was comfortable and stylish. There was little noise outsideor in the corridor. |
8 |
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Andrew
Solo traveller
Cardiff,
United Kingdom
January 16, 2010
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Friend,ly staff and good food. |
9.5 |
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Timothy
People with friends
Burwood,
Australia
January 16, 2010
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The close proximity to all of interest in Oxford I found it very difficult to drive there. Better instructions on negotiating the complexity of Oxford's streets would be helpful. Also availability of mineral water in rooms would be good. |
8 |
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Caroline
Solo traveller
Reading,
United Kingdom
January 13, 2010
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it is in a great location, it could be a realy good hotel but it is not staffed by people of a high calibre. I was told that of course the water was not hot and the room cold because the hotel was not full!. Not my problem, i s an hotel or nnot. If they cannot run an hotel in cold weather they should close it. It was badly run and sparsely furnished interms of toiletries, (not even any cotton wool in the bathroom) no minibar or room service menu. No offer of carrying suitaces up to our room. We havd to struggle up the stairs ourselves. I have stayed at the hotel several times before and it was convenient and comfortable. I will notbe staying there again. The room was cold, there was no hot water, the mini bar had been emptied, no room service menu, the curtains would not draw to shut out the light . |
4.5 |
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Alexander
Young couple
West Hendred,
United Kingdom
January 5, 2010
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The breakfast was excellent, and the staff were bery helpful. The location is certainly a plus. Having to pay for parking - there is nowhere in Oxford to park!! |
7.5 |
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Donna
Solo traveller
Montreal,
Canada
January 3, 2010
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Lovely comfortable room, windows that open, good heating, nice modern bathroom, Staff went out of their way to return shoes I left behind. Refrigerator did not work, I tried room service once and there was no answer (9 pm), I tried reception same time, no answer. |
8.3 |
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Anonymous
Mature couple
United Kingdom
December 27, 2009
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location was excellent so it was very convenient as a venue for us as we were attending a wedding in Oxford |
7.5 |
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John
Mature couple
Brookfield,
Australia
December 23, 2009
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Well located. The lift did not service all rooms |
6.8 |
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Anonymous
Mature couple
United Kingdom
December 18, 2009
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Comfort of hotel and pleasant, helpful staff.. Very convenient for shopping. Great to be able to park the car Friday evening when we arrived and not have to drive again until the return journey Sunday evening! |
10 |
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David
Mature couple
carmarthen,
United Kingdom
December 9, 2009
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lovely spot and all very nicely presented accommodation The bed was extremely uncomfortable although it didnt look that way. |
9.3 |
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Julia
Solo traveller
newcastle upon tyne,
United Kingdom
December 9, 2009
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Really friendly and helpfull staff. the room was really small but fine as a single room and it had everything in it that was needed. the room was lovely too, and i had the most amazing views outside. breakfast is also very good |
9.5 |
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David
Mature couple
BRACKNELL,
United Kingdom
November 26, 2009
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Excellent location just off the high street, helpful friendly staff, very nice breakfast. The hot water in our room was a bit sparse to say the least. |
8 |
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Jane
People with friends
Little Chalfont,
United Kingdom
November 24, 2009
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Comfortable accommodation really well located for the centre of Oxford, and useful to have on site parking Lack of bottles of water in the bedroom |
8 |
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Anonymous
Mature couple
United Kingdom
November 23, 2009
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Ease of access to the centre of Oxford - Good restaurant - Car Parking Thought the room was very small, but then again price wise the cost to the booking was very reasonable |
9.3 |
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Anonymous
Young couple
United Kingdom
November 11, 2009
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The breakfast was terrific. The room was small but nice. Good bathroom Could hear creaking sounds from above through the roof |
8 |
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Hilary
Family with older children
Doncaster,
United Kingdom
November 7, 2009
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Location excellent. Breakfast very good, lovely to have it served to your table.Room very well presented if a little small. |
8 |
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Amanda
Young couple
London,
United Kingdom
November 4, 2009
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Good location. Nice room design. Uncomfortable bed, no room service and breakfast buffet of poor quality. |
6.3 |
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Philip
Young couple
swindon,
United Kingdom
November 4, 2009
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The size of the bathroom was very good, staff very friendly and helpful It would have been nice if the cooked part of the breakfast was also buffet so that you could chose what you wanted |
9.3 |
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William
Solo traveller
Milnthorpe,
United Kingdom
October 31, 2009
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Breakfast good. Staff helpful. Comfortable. Pricey for standard |
6.8 |
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Gillian
Family with older children
Wakefield,
United Kingdom
October 31, 2009
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yes, because of the location. my son's double room, 209, was very small and the bed was crammed up against the wall. |
7 |
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Anne
Mature couple
Gwynneville,
Australia
October 29, 2009
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We were very happy with our room- comfy bed, space to move about, good sized tv and fabulous bathroom and all just a short walk to the main shopping area and colleges for sightseeing. The breakfast was fantastic. We had a taxi waiting outside to take us to the station and the receptionist seemed to take a really long time to book us out- way too much unnecessary paper work. We are not sure whether she worked slowly on purpose, but with a taxi waiting, she could have been quicker. |
9.3 |
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Anonymous
Mature couple
United Kingdom
October 28, 2009
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Good location Room was quite small |
8 |
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Anonymous
Solo traveller
United Kingdom
October 25, 2009
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Restauant and bar were pleasant and staff friendly and very helpful . When I needed to stay for a second night although the Eastgate was full they found me a room nearby. The single room I was given was very small with a rather over large TV!! |
8 |
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Anonymous
Mature couple
United Kingdom
October 24, 2009
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The location is very good. Also to have a hotel car park was very important to us. The security of your car keys when given to the reception staff, keys were too easily handed back to you. Needs more control. The reception staff were unfriendly. Also the reception area was at times cluttered with left baggage and pushchairs.The cooked breakfast was cool on cool plates and had obviously been made quite a while a head. The bacon was very bad, rubbery. The staff did not seem to care. Just went through the routine of the job. |
5.7 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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