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Eastwell Park, Boughton Lees, Ashford, TN25 4HR – Show map
Excellent location – rated 9.4/10! (score from 152 reviews)
Rated by guests after their stay at Eastwell Manor Hotel, Spa & Golf.
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14 properties in Ashford
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152 verified reviews
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Eastwell Manor Hotel, Spa & Golf's staff speaks: English
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Outdoor Pool, Outdoor Pool (seasonal), Grounds, Terrace
Tennis Court, Golf Course (within 2 miles), Ping-Pong, Darts, Sauna, Fitness Center, Spa, Massage, Hot Tub, Turkish/Steam Bath, Indoor Pool, Indoor Pool (all year)
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu, Special Diet Meals (upon request)
Free! WiFi is available in the hotel rooms and is free of charge.
Free! Free public parking is available on site (reservation is not needed).
Room Service, 24-Hour Front Desk, Baggage Storage, Babysitting/Child Services, Laundry, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Fax/Photocopying, Honeymoon Suite
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 3 years stay free of charge in a crib.
All children under 16 years are charged GBP 50 per night for extra beds.
All older children or adults are charged 100 % of the room stay per night per person for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 152 reviews
Value for money
Show reviews from:
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Location and facilities
Having to leave7
Hotel Staff Grounds Food
We came to Eastwell to escape an ongoing building project at home that has left us without a bathroom for a few weeks and wanted somewhere easy to get to from South London with a pool and jacuzzi so we could soak ourselves till we turned all pruney. Job done! Beautiful house and grounds, impeccable staff, first class food- we felt that Manor restaurant was a bit pricey at approx £27 for a main dish, so we had a lovely supper in the Pavilion restaurant, and the breakfast was excellent, all local produce and freshly squeezed juices. The pool and spa area was lovely and peaceful, even on a rainy bank holiday weekend. Our room was in one of the mews cottages, which was delightful, and kept us out of the way of the wedding party in the main house. Brollies are provided for going to and from the house. We played croquet and had tea on the terrace - we now have our go-to weekend escape.
The only downside was to do with the spa... there were only a few lounge chairs around the pool and every time we went they were all covered in towels but we never saw them occupied, so we never had an opportunity to sit and read round the pool. Perhaps the management should consider a policy regarding this?
You can't go wrong with the natural beauty of the Manor, its fields, swimming pools and spa - these definitely score a solid 9 out of 10. It's all you can wish for a relaxed countryside escape. Extremely attentive staff.
I felt like there was space for improvement in the suite - little touch ups which were needed. Nothing that will put you off or even ruin the stay - just enough to affect the overall score of the most attentive ones.
Manor House Spa facilities Food Setting
Price of drinks
The accommodation (Sir Richard Hale room , next to Queen Victoria) was well furnished and the bed very comfortable. The delivery and quality of food at the wedding we attended was of a very high standard. The room brochure makes it quite clear that the current property dates from the early 20th century - there is no misrepresentation on that score.
If a property cannot provide items (e.g. kippers) listed on its breakfast menu, then it should not list list them. Second, it should not have servers state that the item will be available next day and then be forced to make another excuse that the item "has not yet been delivered'. Third, the property should not provide as a substitute slices of smoked salmon with scrambled eggs on the first day and then a form of scrambled egg/salmon hash the second day (the guest will think the stock of salmon is close to being exhausted as well). Fourth, the coffee was uniformly bad --- brown coloured hot water. The bathroom of "Sir Richard Hale" needs prompt attention (and this was brought to the notice of a staff member); the wallpaper is peeling both at a corner join and at the top and bottom of the wall where the entrance is located. The corner join looks as if an enthusiastic, inexpert do-it-yourselfer did the wallpapering. Waiting three to four minutes for the water in the shower to achieve normal hot shower temperature is wasteful of both a natural resource (water) and a guest's time. There is evidence of deferred maintenance (e.g. fraying upholstery on chairs; noticeable chips on chairs - possibly through stacking; uneven/broken paving).
The staff, facilities and room all exceeded expectations.
A couple of small things. There were 2 doors in the room which were not locked, which could have given anyone access. - Someone tried to gain access via the front door, as we were getting ready to go out we were unable to open the door and see who this was.
Friendliness of all the staff we met. Lovely setting and location of this beautiful Manor House.
Nothing we didn't like.
Loved the manor and the grounds; was so peaceful. Liked the use of the facilities at The Pavilion, especially after checking out of the room. The dinner in the Manor Restaurant was absolutely exquisite and breakfast was just as good! Majority of staff were friendly and helpful.
Our room was much more basic than I thought it would be, considering it cost £185 for one night. There were complimentary bottles of water, a bowl of fruit, small decanters of wine and sherry, but the room was very basic. The cleanliness of the room wasn't great and neither was the shower. All in all though, the only negatives were to do with the room which we spent very little time in!
golf course, tennis court, outdoor pool, spa and indoor pool, breakfast menu, comfort of the mews cottages, great attitude of all staff.
Every thing about Eastwell Manor, from when we arrived until we departed.
Everything. It was beautiful and had a wonderful ambience. People were kind and welcoming and nothing was stinted.
The spa was very good and the grounds .. The food was expensive but very good.
I didn't like the rooms in the outbuildings so much.... Carpets were rather worn and dirty and carpet needed hoovering . I found the staff not overly polite or that helpful !
The cottages are very homely. Friendly staff and the most beautiful location. Fabulous spa and pool.
Great, quickly after Eurotunnel, at the start of a trip through uk wonderful property, with nice golf, huge piscine, atmospheric cocktail and dining halls
Our room was in the mews, which came as a surprise; maybe I did not read the booking.com presentation well; but room, with separate living/dining room, wa excellent (luckily nobody in the second bedroom...)
We had a lovely relaxing break staying in the mews cottages which were lovely. It Beautiful grounds here and we were lucky with the weather on our stay so we were able to fully enjoy the outside.we had a pins afternoon tea which was very yummy in a nice sitting room style setting the staff were very friendly and attentive on arrival. The pool was amazing it was very large had A jacuzzi pool and a smaller round pool that also had a bubble button so was like a large jacuzzi and there were steam rooms too, we had it to ourselves so we were very lucky! Would definitely visit again! The location is Very near the Ashford outlet which was nice for something to do during the day :) we left feeling refreshed!
Although the staff were very friendly on arriving at the hotel we had booked afternoon tea and after checking in they suggested having the afternoon tea before we were shown to our room and around which was nice. But then we were left and forgotten about and waited half an hour for the menus to arrive as they said they would so we finally got the attention of the only waiter who was very apologetic and our menus came promptly. In our package breakfast was included which you could have between 7-10am we arrived for 9am and again we were shown to our table but then they seemed to forget we were there after 20minutes we had to ask for teas and coffees then once that was brought over we were able to order and there wasn't much left what so ever not even bowls on the buffet table for cereal so again we had to ask. Apart from that we had a very enjoyable stay at eastwell manor and next time we know to arrive earlier for the breakfast.
We love coming here because of the facilities the outdoor pool is amazing and enjoy playing on the nine hole golf course .
On one occasion when we brought my mum and dad to stay we had no hot water in our cottage which was a real disappointment as we wanted to show this place of to them, my father was not impressed .
gps took us to a gate that was locked and had no means of communicating with the hotel
Staff and food lovely. Location and setting beautiful .
Rooms in the cottage a bit tied and very warm as no air conditioning.
absaloutly LOVED everything else!! We had an amazing time
Being ripped off at the spa. There was a poster in the changing room showing a £20 off offer on a treatment which I had, but paid for before I knew of the offer. I did point this out to the manager of the spa, but she did not offer my money to be refunded. As I had spent over £140 on treatments,I feel this was bad practise not to offer money to be returned and left me with a bad feeling.
Attentive and helpful staff. Beautiful house and gardens in glorious rural setting. Being able to swim outdoors before Saturday evening dinner and also, Sunday morning breakfast.
Cottage Mews accommodation a little scruffy and tired. Our cottage hadn't been aired before our arrival and was therefore quite smelly with many cobwebs and live/dead spiders.
Use of swimming pool. Walks around grounds.
A group of 5 of us had afternoon tea before my wife and I stayed overnight. Beautiful setting, great staff and relaxing pool, sauna and steam room, made for a superb weekend.
Our only moan would be the bar prices. £16 for a southern comfort and lemonade and a red wine is a bit steep.
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