Eaton Hotel Non Smoking  

It was one of the worst hotels I have ever stayed in. It was dirty, hot, smelled of stale smoke and the bed was uncomfortable beyond belief.

it was very clean and comfortable breakfasts superb. Staff very helpful also there is a lovely beer garden right by the canal nothing was to much trouble for the staff. Looking forward to stayin again

Never anyone in reception to welcome guests. Need to ring bell when staff arrived less than warm and welcoming. Had to find our own way to room. Reported TV not working but nothing was done. Reported various bulbs kept blowing/fusing, nothing done. Room lighting very poor. Water merely trickled from the tap and shower. Staff in kitchen were the only helpful folk we met.

nice atmosphere

Being close to the city, and liked the full english breakfast.

Cosy room, bath room in good condition, good breakfast

The heating in the room was very hot and couldn't be turned down or off. The staff knew about the problem but couldn't do anything.

The location on the canal side was good and conveniently located for other restaurants as well without going into the centre which was only 5 minutes walk anyway. The Hotel's bar is very nicely done and had a great atmosphere on New Years Eve. The hotel reception is pleasant and welcoming. The price of £65.00 was decent for a city centre hotel on New Years Eve. The rooms are not wow but are clean and tidy and good enough for what we wanted for a one night stay.

Our room was next to a room that we later found out was not in use due to a problem with the electric flushing system but this caused us to be awake very early on and constantly made a noise which resulted in us being very tired. The hotel did take our complaint on board in a positive manner when we told them of our issue with the room. The breakfast service was not the best and they ran out of a lot of things so when the breakfast finally came it looked very poor and took ages to get more toast. It was also not the warmest but edible.

clean and smelt nice

Confortable room, well situated

Braekfast can be optimise

value for money, well placed for station & shops, clean, comfortable, most staff very friendly & helpful.

Lack of parking.

Great location

Good location

Did not like double room could only get out one side of bed .we could not get a drink on our return to hotel because it was after 11.30.The room was quite small.We have stayed there several times and had really good rooms not this time.

The location was very good and it was a nice late drink and dance in the cellar bar downstairs.

The rooms were very small and dark. We had a dressing table and stool by the side of the bed which served no purpose as there wasn,t enough room to pull the stool out.Not clean enough one of my friends said gunge hung from her tap when she turned it on. We were all dissapointed with the breakfast service.