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Brookside Hotel & Restaurant

hotel This independent family-owned hotel provides a peaceful location just outside Chester's historic center, yet only a 10-minute walk from the center of the city’s amenities and attractions.

Most recent booking for this hotel was yesterday at 11:15

Score from 558 reviews Very good 8.2/10

Newest reviews for Eaton Hotel

  • Anonymous
      United Kingdom
    August 26, 2014

    The location

    The bath wouldn't fit an adult in. It was half the size of a normal bath. There was pubic hair all over the mattress under the sheets. The whole place had a strange, rancid smell.

    5

  • John
      United Kingdom
    August 19, 2014

    I stayed there for a stag weekend next time I'm bringing my wife to stay there

    The breakfast could be a little bit big

    10

  • Nick
      United Kingdom
    August 18, 2014

    Unfussy - fine for the price

    Bathroom light problem but not sure who to tell

    5.8

  • Tracey
      United Kingdom
    August 14, 2014

    the breakfast was good and there was plenty of tea and milk in the room.

    the room smelled seriously of damp and clearly there had been a leak in the room as some point judging by the staining on the carpet. the mattress was old and lumpy and the bathroom was not very clean - dust and dirt all along the skirting, radiator and around the sink cupboard. Couldn't work the TV

    3.5

  • Anonymous
      United Kingdom
    August 10, 2014

    staff very helpful and friendly .room very comfortable. Food was lovely highly recommend this hotel

    9.6

  • Douglas
      United Kingdom
    August 9, 2014

    site

    not so much dislike as it was obvious that this hotel was in transition fro m an old load of rubish to a smart canal side hotel They seem to be managing quite well.

    7.5

  • Diane
      United Kingdom
    August 7, 2014

    Great location, close to station, canal side walk, short walk to Grosvenor Park and town centre. Nice room, very comfortable and clean. Breakfast was good. Couldn't ask for more! Absolute great value!

    8.3

  • Jennifer
      United Kingdom
    August 5, 2014

    Location was excellent, cheap prices, nice breakfast, good hosts, clean room

    Bed too small, bar was closed for renovation which isn't advertised online we have stayed before and the bar and entertainment was excellent please reopen ASAP

    8.3

  • Laura
      United Kingdom
    August 3, 2014

    Mainly clean,friendly staff, close to the city centre.Plenty of towels.Good value for money.Ok for a very short stay.

    Grouting grubby in the bathroom,television mounted at awkward angle,hard bed, fixtures and fittings hanging off e.g wobbly tap and towel rail held on with tape!Given front room so it was incredibly noisy late at night/early morning as hotel is set on the main road.Wouldn't recommend this particular room. Stated parking available but this is owned by the council not the hotel and is only available between 6pm and 8am.

    5.4

  • Steve
      United Kingdom
    August 3, 2014

    Position great local to all shops and bars

    Canal side bar closed.room windows didn't work properly

    5

  • Beverley
      United Kingdom
    July 30, 2014

    The ladies at breakfast were very friendly and couldn't do enough for you.

    The very small twin room, where we could not open the windows and it was so hot we could not sleep. In addition the noise was unbearable. We stayed here exactly a year ago, enjoyed it and decided to stay again. Unfortunately the downstairs bar was also closed and nothing seemed the same

    5

  • Gareth
      United Kingdom
    July 29, 2014

    Downstairs bar and location of the hotel.

    Nothing negative to say

    8.8

  • Anonymous
      United Kingdom
    July 29, 2014

    Location was good handy near train station, and city center, food was good

    could be slightly noisy at night due to bathroom fans coming on all hours because they auto detect the guests, but i guess they have too so they save power

    7.1

  • Viv
      United Kingdom
    July 27, 2014

    good value for money. staff were very helpfull. nice selection for breakfast.

    8.8

  • Robin
      United Kingdom
    July 26, 2014

    The location is good. There are pleasant bars and restaurants nearby and the city centre is only 10 minutes walk away.

    This hotel was grubby and in need of much maintenance, not at all the impression one gets from the photos. The management wish you to report problems in order for you to enjoy your stay. I did but no action was taken. The bathroom light did not work.(It had no natural light with the door closed). A repair was promised but it wasn't even attempted. In the end I fixed it myself but the light was still malfunctioning when we left. On the other hand our money was taken within 5 minutes of our arrival. The room was small, stuffy and in need of repainting.The windows were v dirty and difficult to open : (secondary glazing tracks clogged with dirt). There were cracked tiles in the bathroom, badly applied filler and the cover for the TV aerial was falling away from the wall. The carpet had not been well cleaned. A bag of rubbish was left in the lift for the first 12 hours of our stay. At breakfast my shirt stuck to the table and the gloomy breakfast room appeared to be undergoing a refurbishment which had ground to a halt. The breakfast, the furniture in the room and the bed were OK. There were other signs of neglect e.g. the cracked floor tiles in the hotel entrance and the badly chipped milk jug. I don't like complaining but I stay in a lot of budget accommodation and this compares badly.

    4.2

  • Mal
      United Kingdom
    July 25, 2014

    The staff were very friendly and the hotel is in a great location, it's a shame the downstairs bar was being refurbished as it is a great spot on the side of the canal. We would come again.

    7.5

  • Anonymous
      United Kingdom
    July 22, 2014

    Not advised that hotel above a bar & opposite loud/ lively night club and other young bars.Couldn't open windows as room hot & stuffy and cracked dirty panes. But open window allowed noise. Bathroom lighting not working & mould on ill fitting shower door. Too much furniture made room over cramped & difficult to move around in. Towels provided old and very worn.

    3.3

  • Alice
      United States of America
    July 22, 2014

    Location convenient Good value

    Dirty, sticky stained floor in rooms Bed SO saggy I had to put a pillow in the hole No hot water So loud on Saturday night there was no sleeping until pubs closed Some of ugliest art ever seen No phone in rooms Unsafe window in one room...off its track, had to block it shut with broken mirror for safety.

    5

  • Anonymous
      Spain
    July 21, 2014

    The location in the city centre and alongside the canal

    The beds and bedding are in need of replacement.

    6.3

  • Jennifer
      Australia
    July 20, 2014

    Close to station but not far from the centre.

    7.9

  • Sally
      New Zealand
    July 20, 2014

    Good location.

    No parking. No shower wall, dirty carpet, noisy room but they changed it for us. Very unfriendly reception. Curtains broken. Towel rain fell off the wall....

    5

  • Geoffrey
      United Kingdom
    July 19, 2014

    Staff very pleasant breakfast very good. Bath room very clean.Great location for city and walks along the canel

    Bed not to comfortable.

    6.7

  • Richard
      United Kingdom
    July 19, 2014

    The canal.

    Hotel does not live up to its advertisement. Bar with no beer. Breakfast was half an hour late one day. Breakfast was short of some food eg Mushrooms, Sausages, black pudding. Sauce was not nice. Milk was off. I paid £70.00 per night for a room that was not at its best, required decorating and repairing; shower head was dirty. Other guests paid considerably lower, I asked.

    4.2

  • Ray
      United Kingdom
    July 19, 2014

    location. bag storage facility.

    poor room, not clean, stains on bed covers. elastic bands holding the shower head. no hot water at any time during the stay. shower dripped all night. would have aborted and gone home had there been a late train. last straw was false finger nail in glass of juice at breakfast!

    3.8

  • Malcolm
      Australia
    July 16, 2014

    Cosy, clean and friendly.

    8.8

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