Holiday Inn Express Edinburgh City Centre  

The location of the hotel is excellent

The staff is efficient but not flexible. I saw guests checking out 8am onwards but they did not provide us and early check-in till 1 pm. Breakfast options are very limited. One of my main reasons for booking this hotel was the complimentary breakfast. But they have limited options

Very convenient location,good price,good breakfast,clean,tidy spacious room.

Location and price

We had an excellent time at the holiday innn and in edinburgh that we could not fault anything

Good location, good-sized clean room, excellent value compared to similiar hotels in the city centre.

Good value and great location. Nice breakfast

Parking overly expensive, given room in basement. Room itself was fine but not great looking out a window in central Edinburgh only to see bins and a car park

Excellent locatipon and friendly and courteous staff. Breakfast was substantial and good value-I would certainly stay there again.

The location of this hotel couldn't be better and I would recommend to anyone and shall. All the main attractions in the city centre are minutes walk away or there is easy access to the train station and bus stops.The room was very clean and spacious with a large TV and fantastic, clean shower and toilet. The bed and pillows were very comfortable and breakfast in the morning was delicious. Considering the facilities and the location this is a great deal hotel and we hope to return soon.

The price was good at £197 STG for 4 nights, breakfast included.

I did not like the fact that the 'imprinted' £320 STG on my credit card, £30 extra per night in case we damaged the room or used additional services from the hotel. I queried this at the time and it was explained to me that this would not go through my card. It was not debited from my card but it did show as a pending payment which has the same effect as being debited. Basically I they took £120 of my spending money for the 4 days on the basis that I might spend something. I complained and they reversed it but this took 2 days and the pending payment only disappeared after I arrived home. Very very slow to apologise.

Perfect location, great and helpfull staff

The hotel is a modern one but, being housed in an old building, has more character than other Holiday Inns. The bar was a pleasant place to relax after the end of a day's sightseeing in the city - most places were within walking distance. The self-service breakfast was better than expected, and free newspapers were readily available.

On arriving in Picardy Place, the hotel was at first difficult to spot as the only indication is a relatively small name sign by the entrance (a local authority planning requirement, maybe?)

I Found the staff very helpfull the room clean and the breakfast was great...i would stay here again if I was ever in need of acc in Edinburgh.It was close to all emenities,but far enough from the noise of hogmanay.

Booked the Holiday Inn due to Location to the Playhouse, great hotel with good staff and the rooms were spotless, will certainly use this hotel again.