Holiday Inn Express Liverpool-Albert Dock  

I have stayed there a number of times it is beautifully located on the albert dock so its not too far of a distance to liverpool one and any other main city shops. The albert dock has a number of different restaurants on offer as well as ther echo arena which is literally over the dock! Romms in the hotel are brill! spacious and fitted with big TV's with built in fee view! ( i have stayed there a number of times and have yet to find a problem with a room) The staff there are very helpful and always have a smile on there face.

The only thing I would say is if you are having breakfast dont leave it till 10mins before they stop serving because the staff are usually quite keen to start taking everything back into the kitchen. I work in a hotel and we would never dream of taking things away untill at least the time given that breakfast is served til! However I should have known better than to go down so close to last service!

Size of room, length of beds and pillows where all plus points. I would stay again and use your other hotels

This is not a complaint because on the whole it was a very good experiance. For the price and location the breakfast was fine, an improvement would be ready made toast and scrap the scrambled eggs as they cannot be kept in good condition successfully they just bring the quality down..

It had a great location, rooms are lovely and clean, facilities available were great and the staff were very friendly and helpful.

Hotel was perfectly situated for our visit to Liverpool.Our room was comfortable and warm.The building is a listed grade 1,which we appreciated,and had been modified to suit the needs of hotel guests without taking away the history oozing from the wonderful old brickwork,Well done to the designers.The hotel staff are a very friendly happy group,who greeted us with a smile every time we went to the desk. Thank-you,we enjoyed our stay and plan to visit again. X Mary and Arne Dawson.

Bed was only a double.

I would not recommend this hotel. It was probably the worst hotel we have stayed at in Liverpool - and we are regular visitors. Unfortunately the hotel seems to attract rather undesirable guests which made us feel uncomfortable. Breakfast was very poor. Second day we went elsewhere even though we had already paid to eat at the hotel,

Location was great. Bed was comfy and room a good size. Cleanliness not an issue and everything exceeded expectations. Would definately stay there again and reccommend this hotel to others

Check in very easy and checking out good.

On leaving we were given a voucher to obtain a reduction in the parking charge at the multi storey car parkwhich was £10 per 24 hour. On arrival we simply parked in the bays opposite the hotel which cost £15.00 per night via a parking meter. It would have been good to have been advised via the website details to park in the multi storey at the reduced cost.

I loved the location ,only downside was I think you should have subsided parking if your staying at the Express inn

Location(Easy to Access) Parking (Echo Arena) Happy to use hie as they normally of a good standard and priced sensibly

It was really clean room and its beds were very comfortable.

I stayed there in Dec, 2011. My room was really cold and the heater was not working properly. You have to pay for you the internet. It is quite far from any train station which made us use taxis most of the times. The entrance of the hotel does not look right as you have to use the lift to find the Reception. Other than that, it was good hotel compare to its price.

Location and friendly staff

Bedrooms start on 2nd floor which is not great if you don't like lifts however we were supposed to be on 4th and they managed to move all three rooms for us - excellent customer service.

the location great, view from room 203 fantastic

all fine

My friend and I stayed at this hotel as we went to a concert at the Liverpool Echo Arena and stayed over after the concert rather than travel back on a train late at night. The location was perfect... A two minute walk away from the arena and the hotel was very clean and the staff very polite and friendly. We would certaintly reccommend this hotel.