Holiday Inn Express Stafford M6 Junction 13  

The staff were friendly. Rooms were spacious, however the bed was very soft and back was sore in morning.

Friendly staff

The location was convenient for what we wanted. There was little else to recommend it.

Although I am a Priority Club member I was allocated a room opposite the lift - we asked to be moved and we were but I would have expected better. The car park entry system was difficult. I am disabled and reaching the button to allow the barrier to lift was difficult for me. Someone more disabled than I would have found it impossible.

I felt at home. good value for money. excylent stuff.cleen.

They have done very well indeed because the hotel was impossible to fault, considerably better than ones costing a lot lot more. Well done to the management and staff.

Handy for m6 motorway and easy distance to stafford county showground , not noisey with motorway traffic atal, good pub resturant very close , good food served in pub across from hotel, hotel breakfast usual express fare, basic but ok to start the day ,plenty secure parking on site ,would use again iff need sommit in area

Clean, with polite staff.

Drunks outside the room at 0400 in the morning not good, no reaction from night staff.!! selfish people spoit the night.

Extremely convenient location, just off j13 of m6, though you can hardly hear any motorway traffic from the bedrooms. Good noise-proofing internally, good service from staff, adequate facilities.

Cooked breakfast comprised merely of poor quality sausages, watery scrambled egg and baked beans - and disgusting coffee: for little extra outlay, I could have done with some bacon, tomatoes, mushrooms, hash browns? The pain-au-raisin & croissants, however, were delicious!

Pet friendly, staff very friendly,

Smoke alarm going off , at 6.20 am , nothing from the staff to say it was a false alarm and no fire drill evacuation procedure taken place,could prove to be fatal one day as from the talk the fire alarm seems to go off if a shower has been left running and a door ajar, no staff doing any fire drill procedure or reassurance this was a false alarm, we were on top floor with child and dog, if this is a regular problem I would expect the company to be looking at why so many false alarms are going off to where staff and people are ignoring the alarms. I have actually been in a hotel on top floor when a fire took hold which did not leave much time for evacuation, if this had been the case for your hotel then there would be many casualtys, action is needed to address this problem urgently

Everything was as described, no hidden, unwelcome surprises

It was my second visit and my partner's first. The rooms are simple, pleasant, very clean and the bed was very comfortable. The choice of pillows is a good idea.

Only the limited breakfast selection. I would like wider options even at an extra price.

Staff were friendly and efficient. The room was a good size and had all the essentials. The bathroom was clean, the shower strong and the water hot. The breakfast was good value and a good selection.

We didn't like the large number of dogs that were staying in the hotel. I appreciate it was Crufts and these were probably pedigree dogs, but allowing the dogs to sleep in the bedrooms was quite off-putting. The corridor to the bedroom smelt and we felt that there was every likelihood that dogs had been in our room and slept on bed or chairs. Some owners took their dogs into the seating area by the restaurant and this put us off having an evening drink before going to bed.

Very good breakfast included in rate

Reception staff should have given us a voucher for money off in chinese opposite