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Eden Plaza
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When would you like to stay at the Eden Plaza?
Top
Based on
96
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Ronald
Mature couple
Portsmouth,
United Kingdom
November 1, 2009
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Cramped very basic rooms |
4 |
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Anonymous
Young couple
United Kingdom
October 16, 2009
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Very close to National History Museum and South Kensington tube. Basic breakfast, but expected. Best to eat out if you have high expectations. |
7 |
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Linda
Mature couple
Hinckley,
United Kingdom
September 23, 2009
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Everything from the bathroom basin being blocked to the state of the shower cubicle which was so disgusting, I waited until I got home. There were no cupboards to put clothes. Luckily we were only there for 1 night. |
4 |
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Adrian
Mature couple
Sawbridgeworth,
United Kingdom
August 22, 2009
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It was in a very convenient location for our purposes - close to Kensington and good for buses/taxis etc. Hotel very dingy - room was in basement which was very dark and poorly decorated. Room very small and badly ventilated. Windows did not open - no air conditioning. Only air came through a hole in one of the window panes where a small vent had obviously been removed. Apart from the lack of fresh air it also made the room uncomfortable hot. The toilet did not flush properly which meant there was permanently waste in it. |
3.5 |
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Jean
Mature couple
Kirton Lindsey,
United Kingdom
July 16, 2009
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The location was very good for our requirements which were related to visiting tourist locations. It was a noisy location, The carpets were grubby. We had to ask for the toilet seat to be repaired, replacement of dirty/stained bedcover and we had to repair curtain that wouldnt close despite reporting it. |
5 |
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Mary
Mature couple
Barnet, London,
United Kingdom
July 8, 2009
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We did not enjoy staying at the hotel. It was not what we expected. The room was cramped. Toilet/shower was also very small. Hoped to have a bath. |
3.5 |
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Anonymous
Mature couple
United Kingdom
July 5, 2009
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Well situated for theatre & sightseeing. Room needed more pillows & a chair. Corridors needed attention. |
5 |
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Cheryl
Young couple
middlesbrough,
United Kingdom
June 1, 2009
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The hotel is basic but clean and the staff were friendly. It is ideally located, close to Royal Albert Hall and Hyde Park and over the road from The National History Museum. |
6.5 |
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Susan
Solo traveller
Ferndown,
United Kingdom
June 1, 2009
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very pleasant and willing staff |
8 |
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Anonymous
Mature couple
United Kingdom
May 23, 2009
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good location to albert hall our room was very small...glad we only had to stay the one night |
5 |
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Denise
Solo traveller
Jersey, C. Isles.,
Jersey
May 21, 2009
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location which is why we chose it Only one panel of double glazing in room 309 the other half was missing and the traffic noise and sirens made sleep impossible, the water in the sink in bathroom was really slow going down so sink was always dirty and left luggage room was unsecured and no receipt or anything - didn't expect to find our cases when we went back and we would never stay there again. |
3.5 |
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Karen
Solo traveller
preston,
United Kingdom
May 14, 2009
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the location was fine for what we needed it for the bed was not a double in any of the rooms we look in only a three quarter and one of our rooms was down the fire escape off the landing with dirty towels etc on the stairs we complain when we arrived and was shown another room but this was dirty and very scruffy |
4 |
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Judith
Mature couple
Rendlesham,
United Kingdom
May 11, 2009
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Location was good for Royal Albert Hall, Kensington and Knightsbridge. Decor was shabby, room was clean but very basic - no furniture at all except bed! |
4 |
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Brenda
Solo traveller
St.Andrews,
Canada
April 24, 2009
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Courtesy and helpfulness of the staff.Being close to underground station and coffee shops,etc.. Initial room that I was shown,was in dire need of a makeover.The second was fine- just needed repainting. |
5.5 |
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Michael
Solo traveller
Milford,
United States of America
April 20, 2009
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Very kind staff. Room was cold, neighbors were loud, room was ditry, bed uncomfortable, no shampoo, hard to find. |
5.5 |
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Karl
Mature couple
dartford,
United Kingdom
March 28, 2009
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Staff were very friendly and Helpful Room was clean and tidy perfect for Albert Hall.I read other reviews and expected worse but was pleasantly surprised. |
10 |
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James
Solo traveller
Clacton-on-Sea,
United Kingdom
January 31, 2009
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good friendly staff small basement single room very cramped. Will book double romm next time. |
6.5 |
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Anonymous
Solo traveller
United Kingdom
January 29, 2009
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great location, helpful staff i stored luggage however the room wasn't locked and i was not asked for any ID when i came to collect my bags - which was a little worrying as i could have been anybody! |
7.5 |
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Edward
Mature couple
Carlton Scroop,
United Kingdom
January 21, 2009
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The proximity to the Royal Albert Hall and other central London attractions alied to good transport links The Hotel is very tired and needs a complete overhaul, our roomwas extremely small, not very clean and it would be hard to guess when the windows, which would not close properly were last cleaned. The wall behind the bed was damp and on the second night the toilet leaked and flooded the bathroom. |
3.5 |
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Francisco
Mature couple
Coimbra,
Portugal
January 20, 2009
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didn't like at all eden plaza. The rooms are too small and when we tried to move out they say they wouldn't goive ius the money back. We had to stay for 2 nights and only left the third night to the holliday inn. |
3 |
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Ashleigh
Solo traveller
Boroughbridge,
United Kingdom
January 18, 2009
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External presentation of building was good, very much in line with the rest of the hotels along the road, staff were friendly Inside the lift was unclean beyond description, it seemed that people had forgotten what a hoover was for. |
4.5 |
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Martin
Young couple
Northampton,
United Kingdom
January 6, 2009
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They did not seem to know what a hoover was. The room was in desperate need of redecoration. The bathroom was disgusting with thick black mold on the ceiling and I had to unblock the shower cubicle to ensure the water could run away. It was amazing that they had managed to squeeze a double bed in - it was the world's smallest double room! |
6 |
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Maria
With friends
SLC,
United States of America
December 26, 2008
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I guess you get what you pay for!! The person behind the counter, the lobby, the room was dirty and we had to change the walls were filthy and the thin sheet laid on the bare mattress...yuk |
5 |
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Elizabeth
With friends
Sutton on Hull,
United Kingdom
December 15, 2008
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it was an adequate hotel room with clean and beds comfy. ideally placed for Royal Albert hall and suitable to use as a base. Room very small, and shabby. Not an ideal space to spend any length of time. felt like a hostel |
5.5 |
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Marco
Solo traveller
Bristol,
United Kingdom
December 14, 2008
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No fleas. The room looked safe and reasonably clean. It even had a TV! Broken things were present when I arrived, and were not fixed after complain. These were the bathroom light and the shower holder (the piece that holds the shower and allows you to put it in different positions). I honestly can't get accostumed to hotel prices in England! It is incredible how much a hotel charges for a 3m2 area, just with a bed and a shower. |
4 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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