Eden Plaza

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Very close to National History Museum and South Kensington tube.

Basic breakfast, but expected. Best to eat out if you have high expectations.

It was in a very convenient location for our purposes - close to Kensington and good for buses/taxis etc.

Hotel very dingy - room was in basement which was very dark and poorly decorated. Room very small and badly ventilated. Windows did not open - no air conditioning. Only air came through a hole in one of the window panes where a small vent had obviously been removed. Apart from the lack of fresh air it also made the room uncomfortable hot. The toilet did not flush properly which meant there was permanently waste in it.

We did not enjoy staying at the hotel. It was not what we expected.

The room was cramped. Toilet/shower was also very small. Hoped to have a bath.

The hotel is basic but clean and the staff were friendly. It is ideally located, close to Royal Albert Hall and Hyde Park and over the road from The National History Museum.

good location to albert hall

our room was very small...glad we only had to stay the one night

the location was fine for what we needed it for

the bed was not a double in any of the rooms we look in only a three quarter and one of our rooms was down the fire escape off the landing with dirty towels etc on the stairs we complain when we arrived and was shown another room but this was dirty and very scruffy

Courtesy and helpfulness of the staff.Being close to underground station and coffee shops,etc..

Initial room that I was shown,was in dire need of a makeover.The second was fine- just needed repainting.

Staff were very friendly and Helpful Room was clean and tidy perfect for Albert Hall.I read other reviews and expected worse but was pleasantly surprised.

great location, helpful staff

i stored luggage however the room wasn't locked and i was not asked for any ID when i came to collect my bags - which was a little worrying as i could have been anybody!

didn't like at all eden plaza. The rooms are too small and when we tried to move out they say they wouldn't goive ius the money back. We had to stay for 2 nights and only left the third night to the holliday inn.

They did not seem to know what a hoover was. The room was in desperate need of redecoration. The bathroom was disgusting with thick black mold on the ceiling and I had to unblock the shower cubicle to ensure the water could run away. It was amazing that they had managed to squeeze a double bed in - it was the world's smallest double room!

it was an adequate hotel room with clean and beds comfy. ideally placed for Royal Albert hall and suitable to use as a base.

Room very small, and shabby. Not an ideal space to spend any length of time. felt like a hostel