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The Edgbaston Palace Hotel
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8
Top
Based on
441
reviews
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Show scores of:
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Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Anonymous
With friends
United Kingdom
June 29, 2009
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Upon arrival my friends and I were greeted most welcoming, Our rooms in the annexe were very comfortable, clean and tidy. Regrettably, after booking our evening meal for 7.00pm, there was a considerable delay between our main course and dessert, up to nearly 1 hour. Whilst we appreciated that there was only 1 of your staff on duty, should we have been going out for the evening, we would have had to leave before completing our meal. |
8 |
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Anonymous
Solo traveller
United Kingdom
June 28, 2009
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Was provided with a double room as a single. Free on site parking. Good hot breakfast, served quickly. Helpful polite staff. |
10 |
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Anonymous
With friends
United Kingdom
June 26, 2009
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dident allow visitors to your room , no food or drink allowed to room |
8 |
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Gwenda
Solo traveller
Swansea,,
United Kingdom
June 25, 2009
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Whole experience was excellent. Staff members were helpful and able to answer questions i.e. buses to city centre. Did not experience lot of noise as some reviews had stated. Court yard, whilist very pleasent, would benifit from some attention i.e. weeding, grass between cobbles. But this does not detract from the stay at the hotel |
10 |
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Michael
Solo traveller
Nottingham,
United Kingdom
June 17, 2009
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It is a very pleasant place to stay - the single rooms are a bit small but that's no problem. It is clean and spacious and the breakfasts were excellent - freshly cooked. It was an excellent bargain. I hope to stay there again. |
8 |
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Timothy
Solo traveller
Dublin, Rep. Of Eire.,
Ireland
June 14, 2009
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Good size room and value for money. Free parking and easy access. |
8.5 |
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Anonymous
Solo traveller
United Kingdom
June 11, 2009
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convenient and clean |
9.5 |
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Anonymous
With friends
United Kingdom
June 10, 2009
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The room and the service at the reception desk. The fact that 2 of the three rooms were not ready when we arrived despite the checkin time being 2pm. One room was still not ready at 2.30. Also the breakfast was far less generous than that I've experienced in many other hotels. |
6.5 |
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Anonymous
Mature couple
United Kingdom
June 9, 2009
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The room was clean & comfortable. Would stay there again |
10 |
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Anonymous
Solo traveller
United Kingdom
June 8, 2009
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Comfortable bed, nicely decorated room, v good breakfast Shower was broken. Light in courtyard was v bright but slatted blind did not exclude light, making it difficult to sleep. |
8 |
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Rebecca
Solo traveller
Burgess Hill,
United Kingdom
June 6, 2009
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It was clean and staff were welcoming. Relaxed atmosphere The No food and drinks in rooms policy, as one would have wanted to eat in own room in a relaxed manner. Although coffee facilities were available a glass of wine in the room would have been a joy. |
8.5 |
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Stephen
Mature couple
Wootton Bassett,
United Kingdom
June 6, 2009
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The hotel was clean,comfortable,the staff friendly and helpful and the food very good |
7.5 |
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Brian
Solo traveller
Dublin,
Ireland
June 6, 2009
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Relaxed helpful staff, easy going place for the experienced traveller and they also have free Wifi. Excellent value overall. |
7.5 |
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Colin
Solo traveller
St Helens,
United Kingdom
June 5, 2009
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clean room plenty of car parking space good location |
9 |
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Margaret
Mature couple
derby,
United Kingdom
June 3, 2009
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clean room lovely breakfast |
8.5 |
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Neil
Mature couple
Lincoln,
United Kingdom
June 3, 2009
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The hotel room was clean and tidy with very polite staff, plenty of parking space and easy to find we will visit again. |
8 |
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Anonymous
Young couple
Netherlands
June 2, 2009
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good location, very quiet. a noizy radiator in the hallway |
7.5 |
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Anonymous
Mature couple
United Kingdom
May 30, 2009
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Our room particularly the bathroom was fantastic - unbeatable value. Bar was well stocked. Proximity to the city was good. There was an element of budget guests booking in at the last minute - in particular a couple in the room next door who booked in at 4am and were ridiculously noisy which quite spoiled our stay.the gardens had an air of neglect |
7.5 |
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Anonymous
Solo traveller
United Kingdom
May 29, 2009
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nothing, staff are horrible, its like a military camp, where in you wont enjoy your stay from the minute u walk in, staff are very horrible. unapproachable. room too small. its like u are in a dormitory that you are not even allowed to take your guest to your room even for 5 minutes, food expensively tasteless, main door is being closed all the time that u have to ring the bell everytime u come in, no freedom, the photos of the hotel doesn"t look like thesame in reality, its like they took photos of another building. |
2.5 |
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Peter
Mature couple
YORK,
United Kingdom
May 28, 2009
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Convenient for town & shopping, room small but comfortable enough. Lounge area & courtyard were nice, accessible & again, comfortable. The room was above the kitchen, the bathroom smelled of breakfast and/or dinner. The food was bland, dinner was expensive...and very bland! We ate out on the second night. |
6 |
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Hemant
Family with older children
Taunton,
United Kingdom
May 28, 2009
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Stayed in a 3 bed room - recently refurbished - spacious, airy, clean. Ample car parking with CCTV and gates locked after 11 p.m. Good bar and restaurant serving sumptious breakfast and tasty meals at reasonable prices. Nice courtyard off the bar. Location was ideal for bus connections to and from city centre (about 2 miles). Good choice of restaurants and pubs within walking distance. |
9 |
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Fiona
Family with older children
Leeds,
United Kingdom
May 28, 2009
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1. The waitress at breakfast was very friendly and helpful. 2. The location. 3. Having booked a family room I was expecting 1 room but we actually had 2 separate rooms and a large bathroom, 1. The amount of dust/cobwebs 2. The tv didn't work properly although to be fair they did try to fix it but unsuccessfully. 3. The blind in the main bedroom was held up by tying the cords round the curtain tie back. |
6.5 |
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Linda
With friends
Goole,
United Kingdom
May 28, 2009
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Helpfullness of reception staff. Good car parking. Clean, bright and refurbished reception areas/ bar and lounge. Modern decor yet sympathetic to older features- beautiful ceilings and fireplaces. Nice courtyard area. We stayed in the annexe! Curtains in room needed attention to close properly- duty staff arrived. Broken lampshade- in poor repair. |
8.5 |
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Amy
Young couple
Swindon,
United Kingdom
May 28, 2009
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I thought the hotel staff were excellent and so friendly. We stayed in room 403 which was spotless clean, lovely decor and up to date. Bathroom was simple with a nice shower and had soap and shampoo on hand and a hairdryer in room too. Freeview TV with hot beverages included. |
9.5 |
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Anonymous
Mature couple
United Kingdom
May 28, 2009
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convenient for city centre, availability of parking, |
10 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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