Hot-el-apartments Edinburgh Waterfront  

Spacious, nicely decorated, nice location and value for money.

Request for cot ignored (had to ask on arrival), no parking provided - on street only, kitchen under equipped for self catering,

The location was not right in the city but only a 10 minute drive which suited us perfectly. A 10 minute walk to a big new Asda was convienient too! Lovely apartment with all the mod cons and was warm with the radiators.

I didn't like the unhelpful and rude duty manager on the day we arrived who was a complete dickhead and made me regret booking in. The owner (I assume) however was as nice as pie and without him I would have been £1,500 out of pocket without a nice thing to say about the place. I think you should give the duty manager a written warning or at least some customer service training.

The apartment was great, the only let downs were there was no wifi as stated on booking.com and had to pay £200 bond wich there was no referance to on booking.com. Luckely I had the funds to pay but there was a very upset lady at the checkin who allso new nothing about the £200 bond

everything is prefect, I will choose it next time

The hotel staff and the tv did not work properly. I also had to pay a late check out fee which is £10 per hour and the only reason I went for a late check out was because I was kept awake most of the night by others in the complex. Would not stay again.

I was delighted with the apartment. Beautiful view from lounge window. It was warm and comfortable and furniture and kitchen facilities perfect. Excellent restaurants nearby. Bus service to city good.

It suits our needs v well. It is clean, spacious, v good location for us and always reasonably priced.

We previously had a problem over charges for a no show which wasn't entirely our fault but the management din't reach a compromise with us. The appartments latterly weren't always clean when we arrived, especially the smell so we hadn't visited for over a year. We have been twice recently, however, and we have been v pleased with appartments in terms of quality and value.

The spaciousness, the view, value for money, cleanliness

rd to coming bak again

Really nice and clean place to stay, lovely views of the Firth of Forth and nice walks along the shore line... We found the apartment great value for money and lovely and clean too. Close to the shops and bus just outside to take you in to the city center. A really lovely place to go for a nice break and we will be more than happy to return again in the future... thank you,,,,,,,,,,,

Would have prefered a proper double bed rather than two twin beds zipped together and chest of drawers in bedroom were a little basic. Just a too early to get out of apartment even if it was just an hour later would be great thanks................

Hi The apartment was better than we expected - much better in fact. Spotlessly clean, marvellous view and with just about everything you could think of, available. Will definitely go again. The young man on reception was particularly polite and friendly. It was a real pleasure.

the sofa was uncomfortable after a while.

The apartment was clean and had everything we needed for a short trip with a young child. The secure parking was a bonus in a city which is notoriously short on parking.