Elizabeth Hotel

It was the second time I stayed at the hotel. The staff were very friendly and accomodating. I have claustrophobia and they were more than helpful in arranging for me to have a room with a balcony overlooking the square. The reception area had been redecorated and very nice.The duty manager David was very kind and allowed me to view three rooms. Also a very nice touch was the welcome back card in my room.

No bed covers on the beds just sheets.

The staff is really friendly, and the location couldn't be better! It was warm after a tired day visiting London. Breakfast good as well! Excellent for the price.

The sstaff were very pleasant and the breakfast was good

The rooms are small and in need of tlc and one of the fire doors was wedged open.

staff and location

stairs rom on 3rd floor

the bed is comfortable

Excellent value for money. Very friendly and efficient young team for whom nothing was too much trouble. Pretty Victorian townhouse, spotlessly clean, with a varied buffet breakfast included in the room price. 5 minutes walk from Victoria coach station, 10 minutes from the rail station, but very quiet for such a central location. I'll definitely use it again.

Common parts too hot (in October).

I liked the staff,and the breakfast

double room bed was a little bit too small for two persons, and tv was very old. I expected to have at least one channel that is not in english. But at the end of the day, i did not came in London to watch tv

The reception staff was outstanding. The hostess in the dining room was also outstanding

the room we stayed in (329) could stand to be upgraded.

It was close to Victoria Station.

\\\\\\most helpful and pleasant attitude of staff and immediate attention to requests.

Windows would not open and fan was not adequate. Windows should be openable

The hotel was very clean, and the staff was excellent. Everyone was unbelievable kind and helpful. The breakfast was also wonderful.

Good situation with attractive entrance; Lounge with papers and coffee;Helpful staff;excellant food although booking form did not mske clear that high quality buffet breakfast was included in room charge

The bedroom (395) was very hot even with window open. fan provided helped to make it bearable;non of the fire doors had intumescent and smoke strips and therefore did not give satisfactory protection to guests in case of fire.Shall not staay here again until improvements are made.