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Elmbank Hotel And Lodge
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When would you like to stay at the Elmbank Hotel And Lodge?
Top
Based on
298
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Trevor
Solo traveller
Cardiff,
United Kingdom
November 4, 2009
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The reception staff,especially the Scotch Lady were extremely helpful and pleasant. The reception area was warm and comfortable.My bedroom was clean and comfortable. Having to traverse between the lodge and the main building was not an ideal arrangement especially during inclement weather. |
7 |
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Sharon
Mature couple
BUILTH WELLS,
United Kingdom
November 4, 2009
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Pleased with Hotel and its location...... although a little disappointed to be "outside" in the annexe. |
7 |
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Andrew
With friends
by falkirk,
United Kingdom
November 4, 2009
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Hotel was easy to find and the Scottish girl was excellent. Thought the bar was poor, fridges empty and lager wasnt cold when served. One key per room was a nightmare as there were two of us and got split up. Hotel looked much better in the picture, room was dated and needed a good clean. Headboards had holes in them and hair grease over time had stained them. |
5 |
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Margaret
Family with young children
London,
United Kingdom
November 2, 2009
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An interesting building No lift; this should be made clear before booking |
5 |
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Vivienne
Mature couple
Sunderland,
United Kingdom
November 2, 2009
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Location good for station and city Did not use any other facility at the hotel other than the room |
7.5 |
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Kathleen
Family with older children
Stockport, Cheshire,
United Kingdom
November 1, 2009
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Good food especiallly suitable for children Could have done with one more member of staff to either man the reception desk or serve on the bar. Did not quite live up to the description of city centre hotel. |
7 |
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Lynn
Family with older children
sunbury,
United Kingdom
November 1, 2009
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Lots of faded grandeur and the twin room was a good size . Good value for money. The single room was small ( but it least they offered one ). Not enough parking |
7.5 |
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Julie
Young couple
Sunderland,
United Kingdom
November 1, 2009
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Walking distance to City Centre Stains on bed covers, curtains and floor. |
6 |
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Deborah
Solo traveller
Wigton,
United Kingdom
November 1, 2009
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not enough coffee or suger in room |
4 |
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Matthew
Young couple
bristol,
United Kingdom
October 31, 2009
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Friendly reception Difficult shower. No ventilation/ air conditioning. |
5 |
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Anonymous
Family with older children
United Kingdom
October 30, 2009
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Not far from city centre. Not enough parking. Had to park a fair way from hotel concerned about vehicle being left in insecure area. There were not enough staff to deal with high volume if customers during breakfast. Many people including myself very unhappy. |
4.5 |
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William
With friends
Lothian,
United Kingdom
October 29, 2009
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very impressed with the hotel,clean,comfortable,perfect for the town,staff are friendly,good allround. |
9.5 |
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Colin
Solo traveller
derby,
United Kingdom
October 29, 2009
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the staff were friendly and very helpful.the room had all i was looking for in a single room,and the ambience of the hotel was excellent overall.a beautiful,historic hotel. the room was just slightly small,but i am slightly larger than some people. |
9 |
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Simon
Family with young children
Newton Le Willows,
United Kingdom
October 29, 2009
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The Elmbank is a walkable distance from the city centre (about 1 mile). The service, room decor and overall atmosphere in this hotel are dated!!! |
4.5 |
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Anonymous
Young couple
United Kingdom
October 28, 2009
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We stayed in the lodge which was ok but there was no blankets on the bed just a sheet and bed cover and it was late October. We had to ask for blankets It looks shabby. The hotel bar lacks atmosphere and closed at 10pm |
5 |
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David
Solo traveller
Market Harborough,
United Kingdom
October 25, 2009
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room reasonable size with good ensuite - nice open lounge/hall with fire & bar etc available not enough light in the room & I needed to work on papers |
7.5 |
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Stephen
Solo traveller
Croydon,
United Kingdom
October 25, 2009
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friendlyness |
10 |
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Marc
Young couple
ulverston,
United Kingdom
October 21, 2009
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nothing i was put in the lodge,i have learned it was the staff quaters,which has been made into rooms on a shoe string budget and charged at top rate prices to get the pittence that you spent back,i transfered rooms once because the radiator valve broke of in my hand,wall paper blue tacked down unsuitable bedding,i have photo's of the room and will be acting on them dont make me laugh "if applicable" it was an utter disgrace and spoiled my stay in york...and as i said you will be recieving a letter stating such and if necessary photo graphic evidence..i maybe wouldn't have used this to complain but suprise suprise the complaints link on this survey dosnt link! |
4 |
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Alan
Mature couple
Frampton Cotterell, Bristol.,
United Kingdom
October 20, 2009
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Wel placed for the town, close to bus stop. Next door bedroom had a yapping dog, midnight and 6.am. Please ban dogs. |
7.5 |
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Judith
Mature couple
leyland,
United Kingdom
October 20, 2009
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we spent little time in the hotel but the seating area by the fire was superb. thankfully we stayed on a special offer as theres no way id want to pay full price for the 4 poster room we had. also the bathroom was just not clean. muck of some sort on the tiles and toilet and hairs on the floor. |
6.5 |
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Ken
Family with older children
Bristol,
United Kingdom
October 17, 2009
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Efficiency with which the staff handled our reservation at reception.Off road car parking |
6.5 |
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Jim
Solo traveller
hertford,
United Kingdom
October 15, 2009
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The food was good and staff were helpfull The hotel was supposed to be 5 mins walk to the city infact it took me 15 mins |
6 |
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David
Mature couple
maidstone, Kent,
United Kingdom
October 14, 2009
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Nice spacious room in the lodge.In easy walking distance to city centre. The walls could do with being soundproof. |
10 |
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Hazel
Mature couple
Sale,
United Kingdom
October 14, 2009
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The breakfast was very nice and always well presented. The hotel is pretty basic and the word Luxury is non exsistent!!The cleanliness of the rooms was very poor.I placed my suitcase on top of the warddrobe and the dust was really bad.It is ok for a budget city break but if you are looking for something special for an occasion then this is not the place to stay!! |
4.5 |
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Anonymous
Family with older children
United Kingdom
October 9, 2009
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York is a beautiful city & hotel was within walking distance (10 mins) Disappointing. Tired & dingy decor. Room was tiny & musty. Ensuite was so small that I thought there was only a tiny toilet, until they pointed out the shower was behind the door. Bed springless & uncomfortable. Would not return. Surprised that they asked for payment on arrival, before seeing room, not very encouraging! |
4.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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