Macdonald Elmers Court Hotel & Resort

The location are exceptional - right on the straits between the mainland and the Isle of Wight.

Most rooms are not actually in the charming hotel main building, but are modern and rather shabby chalets which seem to be mainly used as Time Shares. There is an unclear and illogical policy for breakfast pricing in the Sail Cafeteria, which was then handled poorly by the cafeteria manager. Later at reception there were no management personnel available to handle the complaint, only a lone one-week trainee at the desk. Staffing and training are not adequate for a hotel of this level.

food was great

The main reception area and grounds impressive

Headboards on bed dated and dirty only four channel tv

The location,character and facilities of this hotel were excellent.The staff and the dining room experience were first class.The room provided was up to the higherstandard expected and paid for.This hotel should be rated 4 star and have 1 or 2 rosettes for its dining room....the price/room/night reflected these standards.

At check-in we were surprised not to be shown to our room , but were given a map--which was definitely needed, because the rooms were outside the main building in different 2 storey blocks. We were not offered a porter to help with moving our luggage from our car park to our room.This was quite some distance and if it had been raining, we and our luggage,clothes would have been soaked. In most hotels you can unload into reception and get to your room all inside the hotel.The total price charged was also higher than another Macdonalds Hotel nearby, that was 4 star with a rosette restaurant

A comfortable spacious room and the quiet relaxed atmosphere. Excellent service in the "Sails" and the open aspect.

Its quiet environment - pleasant staff - non intrusion by protocol - and general appearance and ease. Being away from the main house I found an advantage.

I feel the room service charge was slightly over the top and the price for example of a sandwich or glass of wine.

The hotel room was comfortable, the facilities, including the swimming pool, were excellent. Very attractive grounds leading down to the Solent. Very good breakfasts - other food in the Sails restaurant was adequate but plenty of good restaurants/pubs in and around Lymington

Staff on reception could have been more helpful when it came to giving directions and recommendations about eating out.

Good accomodation good quality customer services and customer care, quality of food, pricing was good value for money

The swimming facilities were excellent, the room was comfortable and the brasserie was very nice.

The rooms could do with a bit of updating and modernising, but they were very comfortable none the less.

Our family thoroughly enjoyed every aspect of our visit. After a long day travelling, the hotel offered everything we required; Our overnight stay, before a family funeral, was completely relaxing.

It was out of the way but near to public transport (train/ferry)

The bar/cafe was not open after arrival on Monday evening but that was not really a problem as there were plenty of places to eat in Lymington.

Amazing location and beautiful grounds. Hotel accommodation was excellent and the food in the restaurant was perfection! We really enjoyed our short break! My wife found the Spa treatments to be first class and given by freindly professional staff.

Magniificent Building and our room was superb; hotel staff first class and very helpful and friendly.