Elstead Hotel

Sehr freundliche Mitarbeiter, sehr gut gelegen wenn man mit dem Bus reist, sehr ruhig und doch zentral

Gutes, reichhaltiges Frühstücksbuffet, zusätzliche Sonderwünsche möglich; abends 4-Gang Menü; Nutzung des Swimming-pools und des Fitnessstudios kostenlos

Servicepersonal (nicht an der Rezeption) könnte professioneller sein. Zudecke ohne Bezug, also fleckig und wahrscheinlich lange nicht gereinigt.

Comfortable room, lovely food, convenient location for purpose of visit and good value. Thank you to the person on reception (Sun 20th) who sorted a phone for me to call the AA!

The water squirting over me out of the tap in room 209!

We found the staff were extremely friendly and approachable and helpful. We only stayed one night , found the food excellent and the service, and the hotel was a great base for a brilliant night out at a gig in town.

Very friendly staff, Good breakfast. Located 5-10 minutes walk from train station. Decent Spa facilities

All of the staff I met were very friendly and polite. My room was very comfortable and extremely good value for money. The bar was comfortable and had sky sports.

Quiet location, relaxed atmosphere, friendly staff, good leisure facilities (pool, gym, jacuzzi, sauna)

A little too far from seafront and town centre for walking in November.

The leisure facilities and the cleanliness

The bed was comfortable and the bathroom decoration and facilities (other than the shower) excellent. Towels and hanging space met expectation.

The room was too small as a double and the temperature stiflingly hot. No air conditioning of any sort. The shower only dribbled water, no possibility of filling a bath. Breakfast staff very helpful and kind but the female member of Reception was unhelpful and not up to the job.

Comfortable hotel. Excellent buffet breakfast.

Yes - threat in 'welcome' notes in room, that if you enjoyed a bottle of wine brought in, you would be charged £8 corkage! I spent the whole time looking for the hidden cameras and sound equipment!! This is the first time I have ever seen this in a hotel bedroom.

we have stayed before and like the location and staff

The food and service from staff was as good as ever and the leisure amenities are excellent

The bedroom allcated to us was very small and dark. An alternative was offered but this was really no better. Although clean enough the carpets were badly stained and the bedrooms need redecorating. In fact I would say that this hotel is now looking very tired and needs a complete facelift.

We liked the quality of the service, the food and the room. The prices and quality of the bar meals and snacks were certainly on a par with reasonable quality pubs & clubs and probably better than most. We ate in most evenings rather than eat out which proves the point. The staff were mostly friendly and efficient. Our room was kept clean and tidy to a high standard.

Hot meals in the bar and for room service ended at an early 8:30pm. We were caught out once by this (our own fault for not checking) but the sandwiches that were available were well filled and presented. We were not overly impressed by the cafe/restaurant facilities in Bournemouth itself and found later that many near-by hotels had restaurants open to non-residents. It is best to look around for specific cuisine types. Parking is limited; particularly when non-residents are using the sports facilities. Road side parking is limited to two hours befor 6:00 pm.