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Elstead Hotel
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8.3
Top
Based on
72
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Simon
Solo traveller
Reading,
United Kingdom
July 8, 2009
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The staff were friendly and helpful, the included breakfast buffet was excellent, with a good range of items to choose from. The room was of a good size and the bathroom was well cleaned and had a great shower. The hotel itself wasn't too far from the beach and the outside was as well maintained as the inside. A towel wasn't left for one of us on the second night of our trip, but this was brought up to the room by one of the staff after informing reception. On departure day, the housekeeping knocked twice while we were getting ready (we still checked out before the check-out time). A "do not disturb" notice for the door wouldn't go amiss as we had to answer both times in various states of undress. |
9 |
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John
Mature couple
HARROW,
United Kingdom
July 8, 2009
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Some of the staff in Dining Room particular a young Chinese lady, thought some of the staff on Sunday morning were not very good, missed us for Tea/Coffee and the table next to us. Was overcharged by £30 on the first night by the Receptionist informed her straight away she said she would amend the bill, but she did not do this as the bill was the same when we checked out on the Sunday so staff do not follow our request through she agreed we had been overcharged. |
8.5 |
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Mayooran
Family with young children
London,
United Kingdom
July 8, 2009
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Gym and the swiming pool |
8 |
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Margaret
Solo traveller
NOTTINGHAM,
United Kingdom
July 7, 2009
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The staff were efficient and pleasant. Breakfasts freshly cooked with good variety of fruit/cereals. Good attention to detail in dining room. Housekeeping good. Friendly but professional. |
7.5 |
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Anonymous
Mature couple
United Kingdom
July 5, 2009
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The breakfast was good, and the location of the hotel was only a short (15min) walk from the beach. Nice pool and sauna. For the money the hotel suited our needs. The room was very small, and very hot. The bathroom felt like it had underfloor heating it was that hot, and the shower ran very slow. The steam room was a bit novel with plastic garden chairs to sit on. |
6 |
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Sharon
Group
CHARD,
United Kingdom
June 25, 2009
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went to the bic centre |
10 |
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Jon
Family with young children
Swindon,
United Kingdom
June 20, 2009
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Friendly staff, excellent swimming pool. Fantastic 4 course dinner |
10 |
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Anzelika
Mature couple
London,
United Kingdom
June 18, 2009
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This reviewer provided a score but did not have any comments |
10 |
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Judith
Mature couple
Eastbourne,
United Kingdom
June 17, 2009
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Good facilities and friendly, helpfull staff. Close to town but far enough away to be quiet. One small thing. Towels and toiletries were supplied but there was no face flannel. |
10 |
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Stephen
With friends
welling,
United Kingdom
June 17, 2009
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The room was excellent, the use of the swimming pool / steam room, the distance from the station / the food was good and a wide choice for breakfast. Staff very helpful |
10 |
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Totten
Group
Bedford,
United Kingdom
June 7, 2009
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The whole experience of staying in the hotel was very good |
9 |
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Anonymous
Young couple
United Kingdom
May 28, 2009
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Allround good value for money. Staff attentive. |
7.5 |
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Chris
Young couple
Bristol,
United Kingdom
May 27, 2009
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totally relaxing, staff only bothered you if you asked them to do so. we found that our fresh. towels aways seemed to have stains on them when placed in our room |
9 |
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Anonymous
Young couple
United Kingdom
May 20, 2009
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The pool/ sauna facilities. Customer service, room was very small, pics were quite deceiving. |
6 |
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Stephen
Solo traveller
YORK,
United Kingdom
May 18, 2009
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Comfortable room The staff in restaurant did not appear to come across as customer friendly.I entered .The manager checked his watch to make sure it was 0800 before letting me in for breakfast.The menu was removed before I had chance to look at it and I had to ask for it back.The fire evacuation instructions in my room were unreadable . |
6.5 |
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Richard
Family with young children
Leatherhead,
United Kingdom
May 7, 2009
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Four poster family room was very nice. Spa pool is decent size and warm enough for kids to stay in for an hour or more, although a tad strong on the chlorine. Food is okay and the staff were generally very friendly and helpful. Location is easy to get to in a quiet tree lined avenue. Beach or centre of town are a brisk 10 to 15 mins walk. After a day of sunshine our standard double room, comfortable but on the small side, was too hot (although ceiling fan helped a little) and the hotel in general felt too hot to us. Having said that our 3 kids had a 4 poster (queen size!) family room with sofa bed which was great and being larger and maybe due to its Westerly aspect didn't seem so hot. |
7.5 |
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Tim
Solo traveller
HAMELN,
Germany
April 29, 2009
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A clean & tidy well priced hotel. It was a little bit further out of the town centre then I thought but in a nice quiet road so no bad thing. Breakfast was good too. I was lucky to find a parking space, I guess it could be a problem at times. |
7.5 |
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Michael
Family with young children
Barnet,
United Kingdom
April 17, 2009
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Staff were very friendly and room was clean. Hotel situated in good location, close to station and beach. |
7 |
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Howard
Mature couple
edgware,
United Kingdom
April 16, 2009
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This reviewer provided a score but did not have any comments |
9.5 |
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Katherine
Family with older children
Potters Bar,
United Kingdom
April 13, 2009
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friendliness of staff and good service. Also liked the swimmimg pool - nice and clean. Rooms very comfy. Room service hot meals were very 'microwave' |
8.5 |
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Ann
Mature couple
Bletchley,
United Kingdom
April 13, 2009
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We only stayed 2 nights but the staff and the facilities were lovely. The leisure facilities were great and the range of foods at breakfast were excellent. |
10 |
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John
Mature couple
Camberley,
United Kingdom
March 24, 2009
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The leisure facilities were open late until 10:00pm The breakfast was excellent. Unable to park on site as car park full, (there was parking in the street). |
7 |
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Julie
Family with young children
fareham,
United Kingdom
March 23, 2009
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the comfort of the room,having a pool to use and good food. |
9 |
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Cole
Mature couple
SOUTHAMPTON,
United Kingdom
March 23, 2009
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It was convernient clean and tidy with good food excellent leisure facilities and helpful staff |
10 |
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Darren
Family with young children
Kent,
United Kingdom
March 17, 2009
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The Elstead Hotel was clean, the room was spacious for our family and comfortable the bathroom a nice size and clean,nice breakfast to much to choose from which was nice, The gym, sauna, steam room and pool was second to none my daughter loved it will recomend to enyone, |
10 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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