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Newest reviews for Ely House Hotel

  • Ian
      United Kingdom
    August 31, 2014

    Staff were very helpful and polite

    No tea or coffee facilities in the room

    9.6

  • Julia
      United Kingdom
    August 26, 2014

    Nice clean, modern, spacious and comfortable room.Lovely old character building, staff very friendly, would definate stay again!

    Nothing

    8.8

  • Jonathan
      United Kingdom
    August 26, 2014

    Very friendly staff, comfortable room, good breakfast - cant ask for anything more really.

    nothing

    10

  • Jayne
      United Kingdom
    August 19, 2014

    gigantic comfy bed, large deep bath, very polite & friendly staff, great location to city centre

    10

  • Stephen
      United Kingdom
    July 22, 2014

    Clean, quiet, room. Spacious by UK standards. Plenty of on-site parking. A short walk into town.

    I was very surprised to be served instant coffee served at breakfast. The breakfast menu did not allow for a cereal plus cooked breakfast combination without paying for both "Continental" and "Full English". Television too small to be seen from bed.

    8.3

  • Steven
      United Kingdom
    July 16, 2014

    room was clean and large bathroom good bar service excellent car park good

    facing the road very loud traffic not much sleep no baked beans on the breakfast was just enough

    7.5

  • Alfred
      United Kingdom
    July 8, 2014

    Comfort was good and breakfast was lovely

    No call button at reception girl couldnt be in two places at the same time. No draft beer

    7.9

  • Andy
      United Kingdom
    July 5, 2014

    Cleanliness, staff

    nothing

    8.8

  • Kate
      United Kingdom
    June 24, 2014

    Spotlessly clean throughout, really nice room and tiled bathroom (Room 10). Very helpful polite staff. Food was good for the most part.

    Extremely hot room requested a fan was told to see if it cooled down later. Had to pay for WiFi it said was free in literature. One morning breakfast was cold for one person hot for other. Service at breakfast bit over attentive was asked 4 times one morning if we were ok (once was more than enough).

    8.8

  • Andy
      United Kingdom
    June 24, 2014

    Staff genuinely very friendly and helpful.

    8.8

  • John
      United Kingdom
    June 22, 2014

    It was nice and quiet yet near the centre. Very nice laid out room. Good breakfast.

    The time it took to get breakfast.

    10

  • Cara
      United Kingdom
    June 2, 2014

    I booked the hotel as we were attending a gig at the civic hall, the hotel is only 10 minutes walk from the venue and there are some nice friendly pubs along the way. Upon arrival at the hotel we were greeted by a very friendly man who helped us with all our enquiries and any extra bits we needed in our rooms including extra pillows. I couldn't fault the hotel at all, the rooms were tastefully decorated with comfy beds, a nice power shower and our room which was upstairs even had some oak beams which were a nice feature. The hotel was spotless and I would give our room 10/10 for cleanliness. I would definitely stay at this hotel again if we ever go back to Wolverhampton :-)

    10

  • Anndrew
      United Kingdom
    May 30, 2014

    Good location for wolves centre, we went to a gig at the Wulfren Hall which was a 10-15 minute walk. The room was clean, the bed comfy and we had a quite night. Followed by a good breakfast in the morning.

    Nothing really.

    8.3

  • Anonymous
      United Kingdom
    May 27, 2014

    Comfortable beds

    Not modern

    5.8

  • Robert
      United Kingdom
    May 26, 2014

    free wi fi ...non existent or at least practically useless, room smelt foisty, uncomfortable bed, photos onsite are very complimentary

    4.2

  • S
      United Kingdom
    May 21, 2014

    The staff were very friendly, helpful and accommodating. The room we stayed in was lovely (rm 16) and very clean. I had a problem with my phone and the manager lent me hers so I could access my emails! I also had a faulty padlock which the hotel sorted out for me.

    From my one night stay at this hotel there was nothing to dislike. Wonderful room great friendly staff!

    9.2

  • Edwin
      United Kingdom
    May 11, 2014

    The room was very clean, modern and comfortable the staff very helpful, the location very good and the breakfast was served quickly, piping hot and good quality. We would definetly recommend this hotel. Excellent value for money.

    10

  • Peter
      Australia
    May 11, 2014

    Close to town centre. It was an historical house converted to a private hotel. Very quiet and extremely hospitable staff.

    10

  • Bernard
      United Kingdom
    May 2, 2014

    I enjoyed the comedy of the place. The labrynth of corridors and stairs. The entertaining staff. I also really enjoyed leaving.

    Being lied to about a "refurbishment" in the kitchen that prevented me getting a sandwich. I actually inadvertently walked into the kitchen and found it in a state of not being refurbished. Wrestling a plate from the iron grip of the hotelier was my Basil Fawlty moment. The genuine health and safety risk of a corridor being completely pitch black because a they claim a resident turned off the hall lights! The location is not a hugely desirable one. Sorry.

    4.6

  • Susan
      United Kingdom
    April 30, 2014

    The hotel was close to the Tennis club where we were going to a 60th party on the Saturday night and it wasn't far from the town centre.

    On the second morning we were only given cups of tea/coffee yet the day before we were given a pot each and because there were more people on the second morning the staff were very busy so we only got one cup.

    7.9

  • Anonymous
      United Kingdom
    April 17, 2014

    Clean room. Fairly quiet at night.

    Long walk up and down stairs to get to a room which is just outside if you go through car park. Stain /burn on carpet. Confusion over whether breakfast included or not. First yes and then a phone call to the room advised no and when I complained in the morning it became yes again. Asked for 1 poached egg and got 2 - picky I know but wasteful.

    6.3

  • Kathy
      United Kingdom
    April 13, 2014

    Location and how welcome we were made to feel

    Nothing

    9.6

  • Margaret
      Ireland
    April 10, 2014

    location,

    10

  • Lindsay
      United Kingdom
    April 8, 2014

    Just had a lovely overnight stay here. We arrived to be told we had been upgraded to the four poster room which was absolutely gorgeous...comfortable bed, spotlessly clean...lovely clean bathroom... It all looked newly refurbished and included a TV and hairdryer! Staff were very friendly, polite and helpful. Breakfast was included and we had a full english which was hot and tasty..Would definately return! Ten minutes walk into town/civic hall which we were visiting and no problem about late returns we just got a pin number to open the door!

    perhaps an extra coffee or two in the room wouldnt go amiss

    9.2

  • Johnathon
      United Kingdom
    April 7, 2014

    Friendly staff convenient location good food - Building has an interesting history

    continental quilt not as comfy as my home comforts WiFi has to be paid as an extra narrow car park a bit tricky Breakfast you only have a choice of continental or English. so if you like a yogurt or cereal with your fry up the extra cost is not worth it.

    9.2

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