Comfort Hotel Enfield  

Room was pleasant

The room was quite hot with poor ventilation.But this is to be expected given the time of the year .Airconditioning would be the only solution..

Staff were rude and unhelpful, I am still awaiting any response to my queries, I feel like a second class person with no rights, I am very cross!! I will not be reccommending this Hotel to any of my staff, clients, friends or family members! I would be embarrassed to run such a poor establishment!! I doubt these comments will be taken into any account, as you obviously dont care about your customer satifaction!!!!!!!!!!!!!!

I have never stayed in such a dirty hotel, cobwebs everywhere, the toilet area smelt of urine, the carpet in the room had never seen a hoover, I couldnt eat breakfast although the dining room looked nice as the room was so dirty it put me right off. Hot smelly and stuffy - no ventilation the single rooms are also tiny cramped and miserable. Left me feeling depressed after a couple of nights. Stay here as a last resort - only

Staff tried their best

Restaurant closed yet website advertised a la carte restaurant. One member of staff on duty on a Saturday night who could not cope. Rowdy drunk bar. Had to move to another hotel. Complained to head office to no avail. Website description needs to be changed.Guest folder in room also advertises restaurant as open at weekends when it is shut Friday,Saturday and Sunday nights. Is this hotel worthy of 3 stars?

Friendly staff, convenient location

Room too hot

Convenient for our requirements. Plenty of hot water and comfortable bed. Quiet location. Walking distance of town and railway station.

Rather over heated

It was convenient for visiting family. It was clean. Staff were welcoming and friendly.

Definitely in need of refurbishment. Dated and dingy. Bed was not good quality and needed replacing. Paper thin walls meant that we heard far more than we wanted to of our neighbour's sexual activity - all night! The radiator grill fell off the wall. All in all, this was the sort of sad British hotel that I thought had been consigned to history, and would definitely not be able to recommend. Also, I could have booked the room for a lower price by ringing the hotel direct.

Price was fair. Food prices seemed high so I didi not eat there.

Car park was tiny and cars were crammed in. No lift.

I had booked a single room for my Son who had returned from Taiwan and was attending a wedding within the area. Anticipating this questionnaire I can confirm that he was very satisfied with the hotel its facilities and the staff.

No adverse comments concerning the hotel but I believe this was the first time that a 50% of the booking fee had been taken before arrival. This has not happened to me in past bookings with your site??

Dinning hall, bar and reading room. Breakfast very good but a bit pricey

Room very small and shabby. FDurniture needs replacing and a good lick of paint would not go a miss

The location was excellent for our needs. Ample parking. Bed size very generous. Room ideal for a short stay.

Value for money what we expected.

The staff were so pleasant and helpful, nothing was a bother to them. The room was very confortable and had everything we needed, breakfast was lovely and the young girl who served us was so nice. This is the second time we have stayed and will certainly be back

The friendliness and helpfulness of the staff especially the receptionist

Why such an enormous bed in a small room?