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Newest reviews for Erskine Bridge Hotel

  • Anonymous
      United Kingdom
    17 September 2014

    location check in

    No security on bedroom door, i.e. chain or open/lock system-was woken at 03:05 by knock on bedroom door by reception to turn down my TV...kept on to drown the sound of the lift comings and goings. ....and fell asleep! Why did they not recognise a solo female guest check in and phone my room instead of knocking on my door x2 and making me vulnerable to answering the door without security insitu?? sound proofing! customer service-as above no car park spaces on arrival-park and abandon!

    6.3

  • Lynda
      United Kingdom
    16 September 2014

    Location and price also reception staff were over worked, definitely understaffed but lovely and helpful. The towels in the room were big and fluffy.

    Uncomfortable bed and food was very 'processed' in the resteraunt but acceptable although over priced for what it was. My room was on the 5th floor, clean but dated.

    7.1

  • Mary
      United Kingdom
    16 September 2014

    Closeness to the bridge.

    Shower curtain in bathroom ... Time to update to screens . TV's small . We had a dog with us . And no one seemed to know where he was aloud ... It was hard for us to eat .

    6.7

  • Yvonne
      United Kingdom
    16 September 2014

    Nice pool area and gym, good breakfast bathroom clean

    decor in corridors, general areas and rooms very tired and grubby. slightly stuffy stale smell in bedrooms which were far too hot breakfast not included in already expensive stay, and quite pricey

    5.4

  • Elizabeth
      United Kingdom
    9 September 2014

    Attentive and was able to fulfill all our requests. An excellent stay over for up trip to The West Coast.

    Nothing

    10

  • Anonymous
      United Kingdom
    3 September 2014

    Enjoyed the leisure facilities & treatments. The staff was very friendly & welcoming!

    TV was very out of date & extremely poor picture quality! Mattress was very hard.

    6.7

  • Cameron
      United Kingdom
    2 September 2014

    leisure facilities, food was amazing, bar area plus pool table, nice room with very comfy bed.

    outside is a bit scruffy, pot holes on road outside, had to wait ages on gettin served at evening meal.

    10

  • Terry
      United Kingdom
    2 September 2014

    me and my wife enjoyed our one night stop over at this hotel, we were made to feel very welcome, the staff were friendly and really helpful, thank you

    nothing

    9.6

  • Andy
      United Kingdom
    2 September 2014

    Noisy at night lift and guests

    7.1

  • Catherine
      United Kingdom
    30 August 2014

    The beds were so comfortable. The room was really clean. Staff were very helpful and friendly. Room service was very good.

    I did not like parking on the grass and leaving the car there for one week.

    10

  • Odis
      U.S.A.
    27 August 2014

    Lighting in bath was very good.

    Beds were very hard. Lighting in room was poor. Rooms very dated.

    4.6

  • Anne
      United Kingdom
    26 August 2014

    Helpful service. Attending a wedding at another venue but this not stop the staff being helpful

    7.5

  • Simon
      United Kingdom
    25 August 2014

    Staff really polite and the food is really good

    I stayed in room 519, this room is in dire need of renovation. There was a massive threadbare patch on the carpet, the bath wall handle came off in my hand and a load of rust fell into my bath! Cracked tiles, curtains with dubious stains on them and a table that had obviously got wet before as was all bubbled on the top under the laquer. If I had paid for the room I would of demanded my money back but the company paid. Its a real shame as the staff are really nice as well as the food, but this room has ensured i would never stay in this hotel again. Beware 519!

    5.8

  • Anonymous
      United Kingdom
    25 August 2014

    Nothing

    Dated decor and in need of a lot of TLC

    3.8

  • Jerney
      Netherlands
    20 August 2014

    It was nicely situated at the river. Close to Glasgow Reception staff was very understanding regarding the complaint of cleaning staff noice and would take action. Reception staff was also very helpful regarding checking/printing the timetables of the busses.

    The quality of the bed was POOR! you could FEEL and HEAR the springs. Also you feel the edges of the matres clearly. The room looked very dated. Room was VERY noicy. you could hear your neighbours talking. Cleaning staff wasn't quit at all when cleaning other rooms (Toilet seat kept on falling out of hands for couple of times per room and they were shouting over corridor towards eachother at 7.30/8.00AM is not nice when you want to sleep a bit longer) Room was very old fashioned/dated WiFi did NOT reach the hotelroom. only in lobby or at corridor... It was not worth the price we paid for!

    3.8

  • James
      United Kingdom
    20 August 2014

    exellent location very friendly staff peace and quiet great value for money

    the weather

    9.2

  • Lee
      United Kingdom
    19 August 2014

    Room was clean

    It was like going back in time

    5.8

  • Derek
      United Kingdom
    17 August 2014

    Reasonably clean Excellent toilet

    Poor bed

    5.8

  • Gary
      United Kingdom
    16 August 2014

    good value fir money and free use of gym

    due to location you just tend to eat there so they give you in one hand but take away in the other by over priced food and lack of menu

    8.3

  • Claire
      United Kingdom
    16 August 2014

    Food was ok

    Non refurbished room was the worst I've ever stayed in- it was literally falling apart. Holes in the carpet and curtains, wallpaper falling off, paint peeling in the bath (someone had attempted to re-coat it), mattress exceptionally thin and felt every spring. Only 1 channel watchable on tv

    3.3

  • Chris
      United Kingdom
    16 August 2014

    Everything was ok

    5

  • James
      United Kingdom
    13 August 2014

    Staff: genuine, friendly, tried to help.

    Room next to lift shaft- what a racket! No sleep. Window broken- would not close. Toilet seat too small for toilet. Unsightly paint chips in bathrooms and elsewhere. Smokers at front doors. Corridor colour scheme demonstrated lack of taste, any taste. Signage overlap was ridiculous. A hotel that is not invested in but which could be better if someone at the top cared now.

    6.3

  • David
      United Kingdom
    12 August 2014

    Location was good with a good road infrastructure

    I found my hotel room & bar area are shabby & outdated. e.g. Room Veneer strips missing from dresser, bedside light not working, chrome screw cover dislodged on bath handrail, chrome flexihose at tap end of shower dislodged, curtains not fully covering windows letting in excessive amount of light (couldn't get to sleep). Bar furniture tables & chairs very basic, however. reception area was quite pleasant. Some of the breakfast foods i.e. baked beans, bacon were barely warm on two of the three occasions we used the restaurant, on one occasion food had to be returned because of a hair in the food. All in all a disappointing for the 3 star rating and cost.

    5

  • Steve
      United Kingdom
    12 August 2014

    Catering staff, food, manager

    wrong room, reception staff, standard & comfort of room, being escorted from dining room due to booking error, having to assist disabled guest who had been ignored by staff

    5

  • Anonymous
      United Kingdom
    12 August 2014

    Staff were helpful even though it was a Saturday night and they were clearly very busy.

    The shower in my room was very slow. The rooms are very bright are cheerful but the corridors are dark and dated.

    7.9

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