Essex County Hotel

We just needed somewhere decent to stay for one night and, on the whole, your hotel fulfilled our needs. The room was a nice size and clean and the hotel in general was lovely.

The only disappointment was the lack of staff during breakfast and tepid coffee.

breakfast was quite good but think hotel could do with decorating.

thought there would have been shampoo and bathgel in bathroom but only found small square of soap. had to go out to nearby supermarket to get some, ( disappointing)

Well appointed rooms with tea/coffee making facilities and the breakfast was excellent.

We were above the night club and there was functions on both nights which got quite noisey untill about 12 each night

The Room was spacious as it was an Executive Room

The walls were very thin and we could actually hear the guest in the next room snooring it was a good thing we were tired!!!

Hotel rather tired needs refurbishing but at £50 inc breakfast I suppose not bad.

Hotel is dirty with at least three years of grim on all surfaces. The room's carpet was stained, badly worn and should have been replaced many years ago, the mattress was stained, The bathroom had been "revamped" by amatures

The Sunday lunch carvery was very good value for money. The staff were very friendly and helpful.

This hotel is totally run down and in need of a complete refit. The rooms were dirty and worn. The bathrooms are of the 1970's ! The outside grounds are a disgrace. We would be surprised if this hotel remains in business another year in its current state. We would have complained but felt sorry for the staff frankly. How this hotel gets a three star rating is beyond me.

I booked a double and single room both for £55/room. However only the double had breakfast included and I only noticed this after I made the booking. I mentioned this at the hotel check in and they included the single room breakfast FOC.

I was disappointed that even though breakfast was until 10am when we arrived at 9.30 there was very little left and the staff had to start cooking from fresh. However the sasuages were only half cooked! I would only stay here as a stop over.

Efficient if less than enthusiastic welcome, Spacious rooms, bar facilities, handy location - airfield and Southend, clean. Plenty towels, toilet roll, tissues, coffee/drink facilities in room, tv good,

good to have bidet but no hot water and cold could not be fully turned off. Personal preference but would prefer duvet to blankets, no toilet brush in en-suite, faded carpet let down rest of decor, light switches somewhat idiosyncratic

It was convienent to where we was going that night

When we arrived there was a sheet indicating surcharges for paying by credit card or debit card. These were not notified to us prior to our stay, nor on our confirmed booking. When paying I was only charged the amount on the confirmed booking via your web site, but feel you should be aware of this as the justification given was related to credit crunch/bank chares.

Room was clean and spacious

Shabby - in need of redecoration. No complimentary toileteries

Large bed. Fairly quiet room.

Very old and tired. Over priced. No food or room service. Lumpy pillows. Noisy 1970's bathroom. Worn out décor. Unfriendly bar. Would not recommend. Ever.