Etap Birmingham Centre  

This is a budget hotel and much like the airlines you pay for every extra like a kettle (£5 refundable) +£2 for the coffee/tea stuff. Breakfast too is a little basic, mostly Bread and cardboard Muesli. Parking is an additional £4 per day and should be considered in the price. But with all that being said the room shower and loo were all clean and for me thats very important, something the likes of travel lodge don't always remember. if you are looking for posh then look elsewhere, but if you are looking for cheap dependable place to stay then this is the place. I went to the ICC convention centre which is a mile away, and a 20 min walk but if you'r not up to that there are plenty of taxis, road noise is a bit off putting but hey it's a city! would stay again

Like I said a bit noisy with a main road so close, but unlike some budget hotels I have stayed in you can't hear your neighbour snoring, breakfast is an additional £3.75 and a bit limiting, okay if you like chocolate spread and toast though. They were busy upgrading when I went and the TV's didn't work, but as it was the weekend of the digital switchover that is likely to improve. General moan about wireless, couldn't quite get it to work when I stayed, but when it does, like too many other hotels they charge you a fortune to use it.

The hotel was very clean and confortable, very well located, good value for money for a quick city break or business. The room has some high tech lights, nice flat tv, good shower and toilet. The breakfast was good, eat all you can and cheap but it is a continental not english.

Parking is an extra 4 pounds and if available, for me it wasn't so I had the choice of leaving the car on main road wich is a bit dangerous or park it in the ibis hotel pay 3 pounds and a 5 minute walk back to etap. The hotel staff was very informative but theres no smiles from them... Wifi Internet costs 3 pound 2 hours or about 6 for 1 day. Theres no shower gel provided only a tiny soap.

The cleanliness, of the hotel, the checking in and out time, the friendliness of staff, value for money, had a good night sleep, would recommed

No kettle facilities in room, unless you oay £5.00, the room floor, could be better, with kids a few crumbs made the room look really dirty,room 149 too much car traffic noise

very good hotel staff, few minutes walking from main rail way station and shopping centres.

hotel road side is noisey as it is on the main road.

The comfort,quietness,hotel rate,and location.

No kettle in bedroom as it's the 1st time i've stayed anywhere without a bedroom kettle.

I admit to being a very very fussy customer and have stayed in mainly 5 star hotels. When this weekend was booked I was dubious to the standard of the hotel but as it was a Christmas shopping/seeing a show weekend with my daughters and friends I thought ok I will see what its like. How shocked was I !!! The staff were by far the most helpful, polite and friendly I have met in a hotel. The rooms although very basic were immaculate with an excellent shower. We opted for the breakfast which I did not expect to be up to much and although again the setting was basic the food was superb....Grapefruit, fruit, cereals, muesli, toast, croissants, baguettes, muffins, fruit juice, tea/coffee (incl diff variety's) and numerous preserves etc. Car park is excellent and good value for money.

The public toilet on the ground floor was not clean.

Perfect location close to the mailbox, bullring, o2 academy among others, very nice stay great value for money at 29 quid

Good central location

Lack of storage space in the rooms was an issue

The location being near to the city centre, but not directly within the busy streets.

The costs when all added up would have been the same as staying at a more comfortable regular hotel rather than the bargain basement 'cell block' feel of the Etap.

Only complaint - they charge for wifi! Should be free!

Ideal location

Other occupants too noisy talking in corridor at 3.15 A.M. and running up and down the corridor too.

Clean, quiet, comfortable, friendly, modern, good value, good central position.

Slightly clinical.