Etap Birmingham Centre  

This is a budget hotel and much like the airlines you pay for every extra like a kettle (£5 refundable) +£2 for the coffee/tea stuff. Breakfast too is a little basic, mostly Bread and cardboard Muesli. Parking is an additional £4 per day and should be considered in the price. But with all that being said the room shower and loo were all clean and for me thats very important, something the likes of travel lodge don't always remember. if you are looking for posh then look elsewhere, but if you are looking for cheap dependable place to stay then this is the place. I went to the ICC convention centre which is a mile away, and a 20 min walk but if you'r not up to that there are plenty of taxis, road noise is a bit off putting but hey it's a city! would stay again

Like I said a bit noisy with a main road so close, but unlike some budget hotels I have stayed in you can't hear your neighbour snoring, breakfast is an additional £3.75 and a bit limiting, okay if you like chocolate spread and toast though. They were busy upgrading when I went and the TV's didn't work, but as it was the weekend of the digital switchover that is likely to improve. General moan about wireless, couldn't quite get it to work when I stayed, but when it does, like too many other hotels they charge you a fortune to use it.

The room was very comfortable and pleasant. The shower and the toilet and the room in a whole was very clean. I specially liked the table next to the window and the TV. The furniture of the room was modern looking, nothing was in excess, nothing was missing, just perfect balance. In general I have very good impressions form the hotel and will recommend it.

Ideal location as went to a gig locally and had some drinks afterwards with friends. Clean place, friendly staff.

Room looked very clean, but there was hairs all over the place unfortuantely. My only down point.

lift is not working inthe night. no kettleinthe room. had to come down stairs to get hot water . no enough towels to the room . toilets bathrooms are horrible. no space

value for money, friendly helpful staff

Other guests making noise in the early hours of the morning

Bright and cheap

No kettle in rooms, temperature control ineffective and very noisy

location

the bathroom....because it's not a bathroom, the room to the shower was see through glass, all the other people in the room could see the person having a shower! the toilet was just about fitted into the smallest space ever....tip for the hotel knock down the toilet door and turn the shower cubicle / toilet into a wet room there would be more space for the guests and a little bit of privacy! we were sharing a triple room, i have no problems with climbing up a bunk bed.....but the ladder was so tight (im only a size 10) a fat person would of never got up, way too small. also we had payed for a late check out we were disturbed x2 times by housekeeping wanying a receipt to prove that we had pre arranged late check out, also we were positioned directly underneath the most powerfull wahingmachine in the world....so a lie in is something i did not have! not happy. we had booked to stay in may,but ive cancelled that booking, no way would i go back, the room was as big as a stamp. no plugs to use hairdryer etc

The price was good and location was excellent.

No tea/coffee facilities, bed was uncomfortable, like a sofa bed.staff were short and snappy and one didn't even know what she was doing. And it was £1.40 for a cup of tea that was about half the size of an ordinary mug.

The hotel staff were friendly and rooms where of a good size and very clean

Good value for money, comfortable and clean.

Scent of stale cigarette smoke in room despite non-smoking. The room, in my opinion, would be more suitable for a family/couple than friends. The room is very restricted for space and the shower enters into the middle of the bedroom, so is not very private. The toilet is also very small. There is a lot of traffic noise from the adjacent road.

Good basic accommodation. Beds aren't the best but we didn't expect too much quality. All in all we got our money's worth.

Although the hotel resembles a prison block the room was clean and fairly comfortable. A kettle in the room would have been nice to be able to make a cuppa though. Staff were friendly and helpful.

As we only used it as an overnight stay en route to Birmingham airport, the hotel served our needs. However, bumping into "working girls" leaving the hotel very early in the morning was slightly disconcerting