Europa Hotel  

Location at heart of Belfast, hub of city. Piano bar excellent

Major issues with room service. Ordered scramble eggs breakfast at 1040am, order was taken, then curt woman rang back and said breakfast finished at 1030. I asked could I order something else and she said no, lunch did not start until 12. I asked at reception afterwards and she said breakfast ran til 11. That night, tried to order sandwiches at 1015pm (because menu said only sandwiches available after 10) and was told they had no sandwiches available (in a 4 star hotel?). Was told to ring back at 1115 to see again (as opposed to them ringing again) and when I did could hear someone in background called Barney complaining loudly about having to make sandwiches. When they arrived, they were dry, with nothing else on the plate and two orders of sandwiches plus two bottles of water came to the £18. Like the hotel but room service issue means I will not be staying there again

Piano bar. And staying in a hotel with great history

Location to city center. Shopping very close.

please note if you are hungry you wont get any food after 10 pm at this hotel kitchen closed

Cenral luxary

It has a very good central location in the centre of Belfast with easy access to other places of interest

We booked an executive room and they gave us a diabled executive room, we challenged the reception on this after checking in, and later that evening after a lot of aggravation gave us another executive room due to a late cancellation. on booking this room on booking.com there was no indication that this room was for a disabled person,otherwise we would not have booked it. I'm not sure who's fault this is ?

The location of the hotel can't be beaten and the reception staff and concierges we found to be polite and friendly on check in and check out. The shower was excellent. Sitting with a newspaper and a coffee in front of the lounge fire is great.

The room was too small for the number of furnishings they tried to squeeze into it. I found the pillows very poor which resulted in an uncomfortable sleep. There was no air conditioning in room - a massive disappointment. We experienced an issue with noise on our first night due to a function in the penthouse which ran until 1am. Called reception but no solution was offered.

Great location; very comfortable surroundings and a great breakfast.

I have stayed at the Europa on several occasions now and would go back whenever I need to stay in Belfast. Excellent city centre location with ideal transport links. Luxury at an affordable price.

A bit noisy, especially at night time, but I guess this is expected in the city centre.

Everything was to a very high standard, the room was spacious and clean. The bed was huge and comfortable. Also, great shower and was nice to have both a shower and bath. Breakfast also excellent quality food and choice.

The TV remote didn't work!

Convience

The room staff was a bit lax. I had to go out and get extra toilet paper and soap from the cleaning staff cart.

Like its location and it was also a lovely hotel.

Handy location for Opera house

More light in bathroom for make-up!