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Newest reviews for Hallmark Inn

  • Graham
      France
    13 September 2014

    Everything

    Nothing

    10

  • Diane
      United Kingdom
    9 September 2014

    Location, car parking, TV, helpful reception staff. Great price and good value for money. Clean and tidy, good sized room.

    No pillow protectors, mattress not great. Didn't like the carpet!

    7.1

  • Natasha
      Ireland
    9 September 2014

    The room was perfect and the breakfast was very good with a good choice of food.

    Nothing, I couldn't fault it.

    10

  • Ian
      United Kingdom
    31 August 2014

    Everything well organised, staff, rooms and excellent good in Italian attached to the hotel Stay as often as I can and would strongly recommend.

    10

  • Asif
      United Kingdom
    29 August 2014

    We visited Alton Towers the next day so was an ideal hotel to stay after travelling from Luton. We asked the staff for a travel cot and fan and both were provided before we got to the room. Location is great as it is close to the town centre. All in all a good experience and good hotel.

    Wifi was a bit slow

    8.3

  • James
      United Kingdom
    28 August 2014

    Lock and chain on the door to stop any staff entering your room.

    The bed base was minging in Room104 it was ancient with filth on and frayed wood material dropping to bits.

    5.4

  • Anonymous
      United Kingdom
    27 August 2014

    Location. Free wifi. Room equipped with what you need. Nice and clean.

    Lack of pillows on bed. They are not soft. Bring you own. Pleased we did.

    8.3

  • Keith
      United Kingdom
    26 August 2014

    Within walking distance of the town and bus station, right next to the train station. Comfy long beds which were perfect for someone who is six feet tall. Friendly helpful staff. Breakfast is done in a buffet style which a good variety which covered the differing tastes within our party.. The food from the restaurant was tasty and could be delivered to our room. The BBQ sauce is scrummy.

    No aircon and the rooms were too warm. We tried resolving this by opening the window but our sleep was disturbed both nights at 3 am by a road sweeper going up and down. Although taste the food delivered to the two rooms we had booked (both on different floors) was tepid at best.

    9.2

  • Julie
      United Kingdom
    26 August 2014

    we stayed here for Alton Towers - quality room for the price

    7.5

  • Glyn
      United Kingdom
    26 August 2014

    the breakfast was very nice and staff friendly

    A stained toilet dirty tea cups in the room thick dust on the clothes hanging rail we reported it to reception on our departure

    5

  • Anonymous
      United Kingdom
    24 August 2014

    Very clean and staff were very polite and helpful

    10

  • U
      United Kingdom
    22 August 2014

    Family room size is too small to fit a family.

    4.6

  • Karen
      Australia
    22 August 2014

    The room The location The cleanliness

    The breakfast food was greasy and unappealing The breakfast time finishes too early

    6.7

  • Damien
      Australia
    20 August 2014

    Short walk to town Staff helpful

    WiFi would stop working inexplicably

    7.5

  • Marie
      United Kingdom
    19 August 2014

    Location is good . Italian restaurant next door brill. Staff are lovely .

    Hard beds so uncomfortable.

    5.5

  • Noel
      United Kingdom
    19 August 2014

    Good hotel good price

    Lots of dust in the bedroom.

    6

  • Susan
      United Kingdom
    19 August 2014

    Staff were very friendly and welcoming. The hotel is conveniently located, and it's easy to walk into Derby for restaurants and shops. The room was extremely clean, spacious and comfortable. Parking is free.

    We got the last parking space in the hotel car park! I don't know what we would have done if there was nowhere to park..... maybe the web site should make this clear?

    10

  • Sharon
      United Kingdom
    18 August 2014

    Everything apart from no air con

    No air con

    10

  • Kim
      United Kingdom
    17 August 2014

    Staff were friendly

    Rooms were disgusting. Badly stained mattresses and bases and decor was dated with holes in the wall and wallpaper peeling off. The family room was just as bad. When the extra beds were pulled out you couldn't move in the room. They were so bad we told reception that they were too bad to sleep in. We asked if we could pay extra and move to their main hotel across the road. They gave us two rooms at a £90 excess as they only had "executive rooms". If these were executive we would would like to know what the basic ones were like. Very old and outdated with worn uncomfortable mattresses. The hotel was filthy outside and full of rubbish from the station. The whole place was run down and carpets threadbare, decor filthy and in need of closing down and a complete refurb. Also, smelt of a care home !!!!!!

    3.3

  • Margaret
      United Kingdom
    16 August 2014

    Breakfast - excellent selection; Pot of coffee rather than a single cup, newspapers available. Well situated near station. Friendly and efficient staff in reception and breakfast restaurant.

    Room fairly basic

    6.7

  • Jill
      United Kingdom
    15 August 2014

    close to town park car at hotel friendly staff clean room

    none

    7.1

  • David
      United Kingdom
    15 August 2014

    no dislikes

    7.5

  • Keely
      United Kingdom
    12 August 2014

    Helpful friendly staff. Close to city centre

    10

  • Barry
      United Kingdom
    12 August 2014

    Location

    Disabled facilities not good Lack of toilets on ground floor No undercover smoking area

    7.1

  • Kristina
      United Kingdom
    12 August 2014

    Friendly staff, clean & comfortable.

    10

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