Euston Square Hotel

Location was good.

There was no water on one of the mornings and no explanation or apology from staff. Breakfast was poor for the amount of money that was being charged per night.

The staff were very polite and respectful of one's privacy. The breakfast buffet was quite decent, and the room was basically clean and comfortable. The twenty-four hour reception made it possible to check in late and to come and go without worrying about being locked out. It made me feel safe. The lovely "welcome" of a big bowl of fresh fruit was really a treat. I wish I might have had it every day!

As other travelers have commented, the rooms are very tight; I was alone in a double but I can't imagine sharing the space with another person. The bathroom is so tiny that I couldn't raise my arms to wash my hair without bumping my elbows! There was no place to stow my suitcase, and scarcely enough room to store my clothing ( stayed one week). Due to the small size of the room and poor ventilation in the bathroom, it could get quite stuffy, though the windows did open. When it was windy, however, the wind whined in the poor seals of the windows all night. As for cleanliness, superficially it was fine, but I noticed that the carpet was very stained and spotted, and the bathroom had a mildew odor, no doubt due to poor ventilation.

Loaction was exactly what i wanted. Easy access to Euston Sq.

The decor of the room was very basic. I like minimal but this felt like a hospital room. The bathroom was very small and the shower was tiny. Room was clean but not very comfortable. FOH staff polite enough but not very engaging.

Location was excellent for my needs. Room was clean and quiet.

Accessable to Euston Station

Staff did not have the time of day for you and were quite unfriendly. They had both myself and my colleagues title wrong. I was a Mr and she was a Miss.

friendliness of staff. Clean rooms and public areas. Value for money breakfast. Convenient to ynderground stations.

Extremely convienient from Euston Station/Tube as I travelled only with my daughter and didnt feel at all vunerable.

Friendly concierge

Considering the room size i felt this hotel is over priced. I stay in London about once a month. Travel Inns give a better price/facility ratio.

The location was as good as expcted. Clean rooms.

Poor breakfast, if you had to leave before 7 am...

close to my travel routes by bus & tube

window blinds inadequate to shut out downtown street lights

The location, it was quiet, very clean, the beds a good size, the reception was friendly and professional, there were many free papers and the reception area inviting

The breakfast was good the pastries excellent, a tiny complaint the tea was luke warm I believe the water heater did not heat sufficiently

Location and proximity to public transport

I'm a small person but even I found the single room claustrophobic!

Almost nothing. The breakfast was OK.

I had a problem at the last minute while trying to check out. I had followed the exact protocol for early departure, but was told I was too late in letting them know the previous day. There were 2 ladies at the reception who hardly listened to what I had to say and insisted I'd made a mistake, when the fault was solely theirs. And coupled to this, they were both extremely rude. It took a couple of long phone calls, half an hour of my wasted time, and an extremely brief search on the internet to figure out they were wrong.