Best Western Everglades Park Hotel  

The hotel room was very good, had all we needed.

The shower was difficult to use. It took slightly too long for hot water to come through when using the shower. Also, no towel rail in the bathroom. Nowhere to put wet towels.

Large car park, good staff, food amazing (both breakfast and dinner), clear rooms

Mattresses not great

It was Clean & quiet so had a good nights sleep, breakfast was good would recomend

Drinks at the bar were too expensive

The staff were extremely helpful

The room was a twin room and we asked for an extra bed for my 11 year old son to stay in with us, however the bed was awful and we just put the wafer thin matress on the floor for him so I wasn't very impressed with that

Price was very reasonable, but we got what we paid for.

It was not very clean.

We used the Hotel as it was close to the church for a wedding that we were attending. I am not sure we would use the hotel again as it was a bit off the beaten track for a shopping trip etc. It was value for money and the bed was very comfortable

Clean rooms. Friendly staff. Although there was a mix up and the room we booked (double) wasnt available - we were offered a twin, but they did give us a £20 discount as way of apology!

Getting a twin room when I'd booked a double!!

The room facilities were as description and it was good to have iron and board.The breakfast was excellent and full engish available.

We would have,liked afternoon tea and cake but although the reception said someone would be in the bar to serve us this didnt happen and we had to make do with the coffee making facilities in the room. I could imagine that if a guest wanted to go to bed early on Sat night then there is quite a lot of noise from the function rooms which affected the ground floor rooms where we were situated. This didnt affect us as we were oout at a prty although we did experience noise from the disco in our room until after 12pm(midnight)

Excellent deal. Staff friendly and helpful

There was a wedding and it took priority over other guest. Bar was shut. Noisy til early hours.

It was very near venue for the family 'do' we were visiting. Every one was very friendly and helpful. Breakfast was excellent and will be staying again for next family gathering

Nothing

We found the room both comfortable and clean with good tea and coffee facilities. The evening meal was also very good and well presented.

I was disappointed to find that we had been overcharged for the evening meal and due to the time factor were unable to rectify your mistake. The bill for the meal was not explicit enough to check at the time as the drinks were not included and I only found out the cost the following morning but as I have already mentioned, due to the time factor and also the night porter was not in a position to rectify the mistake we had to leave with the issue unresolved.

12.95 for a small salad seemed very expensive

I like the rooms they had loads of room and there was even an ironing board and iron and the breakfast was great loads of choice I also stayed at the travelodge and the holiday inn the same weekend and thought the Everglades was the best

The price of the drinks from the bar lots of people who stayed there were not happy people who stayed there even walked down the road to a shop to buy there own drink and keep it in there room get your bar prices right and more people will stay at this hotel