Holiday Inn Express Newcastle City Centre  

The location

Not at all did I like that this hotel added tax to the price given by bookng.com when I booked this hotel. Cannot remember that the Hotel Reservation Service (hrs.de) have done this for their hotels. So there came an extra 50 pounds on my bill The breakfast did not stimulate my appetite, next time I will chose a room where breakfast is not inclued (especially the coffe was not good)

The staff was really helpfull and kind. The bedmatress waw amazing (very soft!).

The breakfast was poor.

Central location, good price and within easy reach of train station

room not very clean, did not smell fresh and very basic interior.

Close to the central train station. For an Express, I was impressed with the breakfast, and facilities. We will be in Newcastle again in 2012 and this would be the hotel of choice

The mattress is a bit tired and lumpy but I didn't expect the RItz at the same time.

It had a good central location near the train station, quayside, and the town.

The breakfast was free, but bad enough that we skipped it most days. It seemed that the same food stayed in the food containers and was just brought out again and reheated each day. The bananas were brown and splitting open, the muffins were stale, the sausages were dried and crinkly, and the eggs inedible. Most days the bread was stale as well, with the exception of the day we left - it must have been the day they replaced the food. There is no refrigerator in the rooms (our was a very tiny room!), and there are only 7 real tv channels. A place to sleep, but really nothing else.

Excellent location 5 minutes walk from the railway station & only10 minutes walk to the Metro Arena. Staff were all very friendly & obliging. The room was very clean & comfortable. The buffet breakfast was very good with both hot and cold choices. Will definitely stay here again.

Close to train station and city centre. Very clean and bright. Good cheap accommodation for a short stay.

Hi, we did book two rooms and wanted a double bed with sofa bed to which we payed for , however we got two single bed in the rooms, which we wasn't happy about. Thanks

Pleasant staff and location perfect for a good night out in the city!

Parking facilities needs improving

Excellent location - 5 minutes walk from the train station. Tthe staff were friendly and helfpul.

Very close to the town centre and Railway Station

Really is a very good location and literally 2 mins walk from the train station with easy access to all the good City nightspots. The staff were friendly and made good recommendations for pubs and restaurant locations, and took the trouble to find out what we would like first. The hotel breakfast was functional and it got us through the day, but not the best (or the worst to be fair). This hotel is essentially a crash pad for business people and stag/hen nights, but it is overall well done and for convenience alone we'd probably consider staying there again.

The room was neat and tidy but the bathroom could have been a bit cleaner especially under the sink which didn't look like it had seen a duster for a while. Also £1.50 per bag cloakroom concierge fee was a bit of a surprise - can't remember ever being asked to pay at a hotel for this service before. Watch out if you need to leave lots of bags - could get expensive!