Holiday Inn Express Newcastle City Centre  

The location

Not at all did I like that this hotel added tax to the price given by bookng.com when I booked this hotel. Cannot remember that the Hotel Reservation Service (hrs.de) have done this for their hotels. So there came an extra 50 pounds on my bill The breakfast did not stimulate my appetite, next time I will chose a room where breakfast is not inclued (especially the coffe was not good)

Very clean. Comfortable. Helpful staff. Good location. Convenient for railway station.

The location, staff and facilities were key factors in choosing this hotel. We only stayed one night to go to a concert at the Metro Arena and this hotel fitted the bill perfectly with helpful, friendly staff and a very clean and well-presented room. There were plenty of bars and restaurants within walking distance. I would highly recommend this hotel to anyone looking for a hotel located in the heart of Newcastle to explore all it has to offer.

We went to watch snowpatrol, so we booked this hotel for its loction. However we didnt know the car park was 40meters away and you got 3/4s of a full english in the price!! And a free paper to read. Thank you we will be using you again.

4Small milks for tea&coffee, but the guy on reception gave us more,

Rooms very clean and modern. Staff were very helpful and pleasant.

Limited menu on Sunday evening.

Lovely room, very clean and well laid out.An enjoyable stay.

Good location with really cheap parking right next to it

Small issues with cleanliness. Everything else was okay.

The staff was really helpfull and kind. The bedmatress waw amazing (very soft!).

The breakfast was poor.

Central location, good price and within easy reach of train station

room not very clean, did not smell fresh and very basic interior.

Close to the central train station. For an Express, I was impressed with the breakfast, and facilities. We will be in Newcastle again in 2012 and this would be the hotel of choice

The mattress is a bit tired and lumpy but I didn't expect the RItz at the same time.

It had a good central location near the train station, quayside, and the town.

The breakfast was free, but bad enough that we skipped it most days. It seemed that the same food stayed in the food containers and was just brought out again and reheated each day. The bananas were brown and splitting open, the muffins were stale, the sausages were dried and crinkly, and the eggs inedible. Most days the bread was stale as well, with the exception of the day we left - it must have been the day they replaced the food. There is no refrigerator in the rooms (our was a very tiny room!), and there are only 7 real tv channels. A place to sleep, but really nothing else.

Excellent location 5 minutes walk from the railway station & only10 minutes walk to the Metro Arena. Staff were all very friendly & obliging. The room was very clean & comfortable. The buffet breakfast was very good with both hot and cold choices. Will definitely stay here again.