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Waterloo Square, St James Boulevard, Newcastle upon Tyne, NE1 4DN, United Kingdom – Show map
Excellent location – rated 9.1/10! (score from 548 reviews)
Rated by guests after their stay at Holiday Inn Express Newcastle City Centre.
|Double or Twin Room|
|Twin Room - Disability Access|
|Double Room - Disability Access|
|Double Room with Sofa Bed|
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102 properties in Newcastle upon Tyne
Including hotels, apartments, villas and more.
546 verified reviews
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Holiday Inn Express Newcastle City Centre's staff speaks: English
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Food & Drink
WiFi is available in all areas and is free of charge.
Private parking is available at a location nearby (reservation is not needed) and costs GBP 5 per day.
Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
Extra beds are not available.
The maximum number of cribs in a room is 1.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 548 reviews
Value for money
Show reviews from:
Located in the heart of Newcastle, Surtees Hotel is a 5-minute walk from the city’s main train station. The bars, restaurants and attractions offered by the Quayside are less than half a mile away.
Score from 1104 reviews Review score
This well-priced hotel is in the center of the city, just over a quarter mile from Newcastle Train Station. It has large and light rooms with private bathrooms with showers.
Score from 1140 reviews Very good
A stylish air-conditioned hotel just 330 yards from Newcastle Train Station, within a 2 minute walk of the central bars and restaurants.
Score from 1521 reviews Very good
Overlooking the River Tyne and the Millennium Bridge, the Jurys Inn Newcastle Gateshead Quays is just a 2 minute walk from the Baltic Centre for Contemporary Art.
Score from 1102 reviews Very good
Location,the room and also the shower which is the best we have had.also the breakfast.
A great place to stay for a night in Newcastle
you always get a decent standard & level of professionalism and cleanliness
Very warm welcome, polite staff and extremely clean and comfortable.
Breakfast, very limited, eggs were not good, tasted like powered eggs? Coffee not good either.
Fantastic stay at the hotel during the the Christmas period. The staff very helpful and friendly. Enjoyed the choice of breakfast every morning.
The cost of the prices at the bar and not being able to purchase a drink and pay later even though we stayed 5 days at the hotel.
Location near station, lovely staff, especially lad clearing up breakfast
Only one of us could get wi find,needs real beer
People were very friendly food good and staff great
Staff Location Cleanliness
No bacon avaliable on our visit
We enjoyed our stay it was close to the gay scene, which is why we went to newcastle. Staff were very friendly, which made the stay very enjoyable. Breakfast was also a nice surprise, as it said continental when i booked it. They had sausages scrambled egg. It was great value for money
close to the bars, really comfy bed,gud powerfull hot water shower.
carpet was stained red near my bed looked like somebody has spilt a red drink.no heater in the room x was cold
Everything about his hotel, even the local car park charges were very reasonable.
having to leave.
Very near city centre Very near The Metro Arena Very near the train station Very near great restaurants Very near great bars Comfortable bed Continental free breakfast includes sausage egg and beans yum Extra heating provided on cold night Given choice of front or back room Good choice of wine at bar
Friendly and polite staff, good breakfast (included in price), good location with car park next to the hotel.
A stain on the toilet
Staff efficiently arranged my accommodation after being unable to locate my reservation. They recommended an excellent restaurant for dinner. The hotel breakfast was hearty and filling. Friendly and earnest staff; including the housekeeping staff I encountered in the hallway.
The telephone in my room was not operative. The large towel in the bathroom had dark stains on it; looked as if it had not been laundered. Somehow, my booking had been 'lost'; when I checked in they had no record of my reservation, but they did have a record of my contact information.
Friendly and helpful staff, closed access to lifts and rooms, comfortable beds and free wifi. City centre location within a few minutes of the Metro arena.
The climate control would not work even after staff had been to sort it out. Room temperature was too warm.
Location was quite good
My wife and I were put in a disabled twin room as no doubles left. The toilet in the room was dirty, so complained. We then got moved to a double room ?? Bed was very uncomfortable. Did not sleep much and gained a bad back. Not a good experience I am afraid. Don't think we will return
helpful friendly staff clean rooms comfy beds good breakfast overall very good value for money.
The atmosphere was nice. Polite friendly staff.Second time i was there and Will return again :)
location, helpful staff, breakfast, very clean room
Location was good, with convenient parking in multi-storey next to hotel. Good value for money from a mid-priced chain.
Nothing to dislike. Description on internet is accurate, and you get what you see
breakfast, comfort room, safety, facilities.
We stopped for a wedding and the location was great for the church and the evening do. The staff were all really friendly an helpful. Very clean ros and cry beds, it did everything we could of asked for and good breakfast in the morning it hit the nail on the head for everything.
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