Express By Holiday Inn Exeter

Helpful staff, very clean and comforatable room

Not easy to find carpark entrance

breakfast was finished at 9.30, I came at 10am and the staff put together a breakfast for me.

Assistant manager was helpful regarding our experience (see below) and offered to change our rooms but the experience we had with other guests was so unpleasant we did not wish to have our 2 further nights ruined and decided to find somewhere else, especially as the lads mentioned below were not leaving that day. They were also threatening to the assistant manager and as well and I feel there should have been someone with more responsibility to handle the situation and throw them out - see details below. This was the first time we had stayed in a Holiday Inn and never again will we do so. We did not ask for a reduction but the Assistant Manager offered reduced the bill by £20 which we appreciated.

Slamming of safety doors all night, rowdy lads occupying nearby bedrooms yelling and using foul language in the corridors late at night and early in the morning. When ask to keep their noise down, they threatened to 'smash the face in' of my 80 year old husband. Also people in the adjoining rooms arriving in the night with a child made no attempt to talk quietly and as insulation between the rooms is not adequate, we could hear all their conversations and crying child.

Good allround service, pub very good next door, wery good food service will use again

went to Exeter and surrounding country country side

the Breakfast was not very good and vary difficult to get

Good comfortable clean rooms and good price. Liked the fact it included breakfast and had a bar. Quiet at night so could get a good nights sleep.

Really comfortable and friendly, handy for M5, light and airy, good air-con. Barn Owl pub nearby great for dinner and real-ale.

Great location with excellent pub-restaurant next door. Great value for the time of year we stayed (July).

The smoking area outside the front entrance.

The hotel was easy to find and close to the motorway. The room had all the basic requirement and was clean. Bathroom a good size so not bumping into each other. Pub within walking distance for evening meal. Good breakfast choice.

Family room quite small and sofa bed uncomfortable. We have a 4.5 year old daughter and we were fine for space but two adults and two older children would be cramped.

Convenient for what i needed it for

Good price, included breakfast which was execllent. Clean room..

Only slight critiscism were the pillows, which could have had a bit more filling

The hotel was very comfortable, and was an excellent location for my business trip.

Rooms are very bad heater