Holiday Inn Express Portsmouth Gunwharf Quays  

Ideally situated right in the heart of shopping and tourist area, beach and ferry. Bus, taxi and train right on doorstep. Hotel met our needs - we wanted somewhere to stay within easy reach of everything and the "basic" room was fine as there were only the two of us and we were hardly in the room. Rooms are modern with comfy bed, flat screen tv and tea/coffee making supplies, sofa, desk & chair. Ideal for business travel or short-term stay for couples. We weren't looking for luxury, all-the-frills accommodation costing an arm and a leg, so if that's what you want, this wouldn't be suitable. Discounted car parking in such a busy area was appreciated; however it wasn't easy finding our way out to the hotel at first, and it would be useful if the council helped out with signage. Great breakfast choice - although listed as "continental" there was a choice of tea/coffee, orange/grapefruit juice, fresh fruit, yogurts, cereals incl. muesli, croissants/pastries, toast, scrambled eggs, sausages and beans, all self-serve.

Some people might find the distance between hotel and car park a bit of a pain, you can't just "pop outside" to the car if you forget anything, so avoid if you're a lazy type! (The multi-level car park is underground on the same site, access via alleyway next to hotel, through shopping centre and down escalators.) The room was quite small, so I wouldn't stay here longer than a few days as there isn't much wardrobe/shelf space. There is nowhere to put your suitcase - I don't know why they don't put a suitcase rack in the empty space behind the door. There is no bar fridge (not a problem for us as we never use them anyway). If I had small children, I wouldn't be happy with the location of the tea/coffee making supplies, which was on a low worktop, all too easy for a youngster to reach the kettle. In any case, it was a nuisance having to stoop down to make a cup of tea, I don't think much thought was put into this layout. The extractor fans in the bathroom were useless, you need to use the mirror in the bedroom for make-up/shaving etc.

Super location and good value

The noise from the nearby Casino

Location was excellent.

The Internet was ridiculously over priced considering we only used it once in 2 days and paid near 30 quid for the honour (we figured we would get it j case we needed it) and the rooms although fine and clean were no better quality than that of an etap, travelogue or similar but far cheaper hotel chain. Breakfast didn't open late enough so we missed it both Saturday and Sunday!

The voices in elevator!!! "Doors Closing...."" Lack of any fridge in rooms

Parking . . Wilst using a disabled badge it is great having spaces near the hotel and yet having to return the shoal enforcement voucher back upstairs is a nuisance as it requires more walking and leaving the vehicle without legitimate proof again. Might I suggest a letter box to post them into downstairs in the entrance. I am sure it would be welcomed by your disabled visitors.

Excellent location, friendly staff, efficient check in, good breakfast, clean and comfortable room.

Wonderful location in the heart of Gunwhart Quays just a few minutes from so many interesting attractions such as Portsmouth Historic Dockyard, water taxi to Submarine Museum and /or Explosion Museum, ferries pass the Quays to France & Isle of Wight, ferry to Gosport to a good Saturday market and can have refreshments in Gosport Library and see lots of maritime books, other interesting buildings in Portsmouth. Can walk to Spice Island for 2 pubs with good restaurants overlooking the water and ferries. Good to see sailing boats etc in Harbour and tied up at Gunwhart Quays. Hotel excellent, clean, tidy, friendly, polite and helpful staff.

Good value for type.

No bath

Comfortable and convenient

Poor breakfast choices

The front desk staff were very nice. We were greeted by a friendly receptionist who let us to our room before official check in. Clean room with the best shower in England. My only complaint was the outrageous price of wifi use, more than you would spend for a whole month at home. Come on, four pounds an hour.... Really?

Staff so helpful, polite and happy , great spot for accessing quay and its various food , drink and shopping outlets , wonderful

location, location, location,

Everyday same breakfast.. This was the same last year...

It was convenient for attending a Recital at the Royal Marines School of Music as you can walk it in 4 minutes! Also the car parking was very convenient as we could leave the car there and use the eating facilities at Gunwharf Quays without having to travel.

We would have liked more options at breakfast. Sausages, Scrambled Eggs and Baked Beans were provided which is more than a Continental Breakfast - thank you. Maybe bacon, mushrooms and tomatoes would be good alternatives!