Holiday Inn Express Southampton - M27, J7

I liked the continental breakfast and service of the restaurant.

It is convenient for the motorway. It has adequate facilities for a short stay and convenient parking.

They had me down as having booked 2 rooms which was clearly wrong, as my email confirmation showed only one room and indeed there was only one of me. They accepted this but it delayed checking in while they sorted it out.

The design of the room was excellent - very functional, no wasted space.

There is a sign in the bathroom saying that, to save the environment, towels will only be replaced if you leave them on the floor. I dutifully hung mine up every day - but every day they were replaced. I am fanatical about "saving the environment" and changing towels every day is a huge waste of resources.

Good to have a Holiday Inn Express with a restaurant on site. Food was very much quick and easy but that is all I wanted arriving late on wet winter evening

Very efficeint staff and very comfortable hotel

Nothing, it was a verey pleasent stay.

It was a clean pleansant hotel in a quiet location. The stay was comfortable and quiet that enabled us to get a good night's sleep. An expected surprise was that food was offered on site, This helped make our stay much more enjoyable.

There should be offer of newspapers in the morning.

Spotlessly clean room, helpful staff, good food up to 10.00 pm, good television, internet availability, though this should be free nowadays. Good bathroom facilities.

Not enough parking for those who arrive at 9.30 pm, breakfast a bit basic: real coffee would have been really nice, reluctance to accept money rather than a credit card, having to pay a cash dposit, All minor irritations, but the general stand was high so they stand out..

Our first thoughts were "good" a new hotel, the staff were very welcoming and continued to so. The food we had was of a very high standard.

Excellent friendly, welcoming, and attentive staff/service. Generous complementary continental breakfast.

Double bed was basic size.

Staff were very helpful and accomodated our needs for 2 adults & 2 children. Staff were always polite and helpful in restaurant.

An internet kiosk would have been useful (we did not travel with a laptop to avail of internet access in the room).

Hospitality of staff, cleanliness and quietness of the room. The shower had a clean head, was adjustable for flow, temperature and height which is the first hotel I have experienced with this for the last 20 years! Cleaning staff also quiet in the morning, not shouting up the corridor to each other whic I have experienced in most other hotels. It was easy to reach from the m Way, good parking, and an excellent price. I was here on business this time but my husband and I intend to use the hotel for a future weekend break to the area. Well done!

Really impressed with the service and the building was brand new. Like staying in a much more luxury hotel but with a very reasonable price.

Very clean and presentable, and good value for money.

Bar closed too early (Midnight) for residents. No alternative bar facility offered. Not enough staff at reception during peak check out time.(Long queue) Both issues did not cause too much of a problem, and therefore no complaints....