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Newest reviews for Expanse Hotel

  • Alan
      United Kingdom
    1 September 2014

    Restaurant staff.

    I suggest that attention be given to the terrible state of the entrance steps. They are cracked, out of line in places etc. This is the visitors first view of the Hotel and not a good one

    5.8

  • Anonymous
      United Kingdom
    31 August 2014

    This is such a lovely, friendly and traditional hotel. This is my third stay and it gets better with each stay. The staff are a real credit to the hotel, always friendly and very helpful. Food in the restaurant is excellent.

    The hotel has a small car park, if there are no spaces then you would need to park in the bays across the road and pay the daily rate.

    9.2

  • John
      United Kingdom
    26 August 2014

    im a disabled person and booked at the 11th hour.I was able to park very close to the hotel and booked in my room was on the 4th floor not a problem there is a lift just avoid at busy times as it effective but small. The room is singe 45 sea view even from bathroom everything you need iron and board safe tv desk fr writing table and arm chair plenty of space in room and bathroom slightly tired walls but lets face it its the end of season with time to repair little niggles staff and meals very effective hot food and dirty plates removed . Will use again no problem really enjoyed my stay there .

    There was really nothing i didn/t like during my stay

    10

  • Glen
      United Kingdom
    24 August 2014

    The marine bar was good value great curry night thursday

    10

  • John
      United Kingdom
    24 August 2014

    The breakfast was good. bedroom pleasant. I liked the hotel, it had a family feel to it.

    7.9

  • Nick
      United Kingdom
    20 August 2014

    The hotel was superb, the staff way above excellent.

    The exterior is fairly run down

    9.2

  • Sylvia
      United Kingdom
    15 August 2014

    Location Breakfast Cleanliness Price paid Staff very friendly

    Uncomfy bed Noisy bathroom fan

    7.5

  • Robert
      United Kingdom
    12 August 2014

    Real ales in the Marine Bar Excellent breakfast Nice public rooms Lovely views of the sea and coastline.

    Waterproof mattress covers caused us to overheat. Double-glazing seals in Burlington Suite had gone; given the high price I would expect these to be in perfect condition.

    8.3

  • William
      United Kingdom
    10 August 2014

    seaview

    not executive room but basic

    7.1

  • Trevor
      United Kingdom
    2 August 2014

    Location

    Having mobility problems I was suprised to find that the lift was unable to accommodate a wheelchair. (Defeats the object of a lift !!!) I was unable to use the main entrance with my wheelchair due to steps. I booked this hotel because it stated it was disabled friendly.

    5.8

  • Deborah
      United Kingdom
    30 July 2014

    Excellent food and helpful staff

    Bit hot, some windows open or fans would help

    9.6

  • Martyn
      United Kingdom
    29 July 2014

    sea views comfortable rooms

    pillows were flat

    7.5

  • Trevor
      United Kingdom
    27 July 2014

    The staff are on the ball. The dinning room facing out to sea.

    The teapot at each meal leaked onto the table cloth.

    10

  • Guy
      United Kingdom
    26 July 2014

    The view was excellent. I requested to stay an extra night and was upgraded to a twin room with plenty of space.

    Having one side of the bed against a wall in the single room.

    8.3

  • Robert
      United Kingdom
    26 July 2014

    The staff were excellent and very accommodating as we were attending a funeral with other close relatives who were also staying at the hotel. It was good to see the rooms were being renovated at last to a high standard. This was our fifth visit in 11 years. Breakfast was VG.

    The slow lift to the 4th floor. With the hotel still being renovated the untouched areas still seem very tired but I am sure that we be improved upon in due course.

    8.3

  • Anonymous
      United Kingdom
    24 July 2014

    The staff were welcoming, friendly and couldn't do enough to make our stay enjoyable.

    Our room was one of the cheapest so was an internal view and we could hear a fan intermittently through the night. However we were very happy with the accommodation considering what we paid

    9.2

  • Karen
      United Kingdom
    22 July 2014

    Room lovely, food varied,excellent and well presented. Good choice at breakfast, and very welcoming and friendly staff.

    View obscured due to windows needing replaced. Try and market to younger guests.

    9.2

  • Deborah
      United Kingdom
    21 July 2014

    location, breakfast

    room 27, very poor

    6.7

  • Craig
      United Kingdom
    20 July 2014

    The only negative we can give is that we did have a wake up call at 6.30am!! Which we didn't book! We did let reception know of this on leaving and the only explanation she gave was it must of been the weather? Little disappointing.

    9.2

  • Lorraine
      United Kingdom
    19 July 2014

    Food was delicious and staff in dining room excellent.

    Had to wait 45 mins for tea and snack in the afternoon as everyone had gone home and only one person was on the front desk, but doing other duties.

    7.1

  • Graham
      United Kingdom
    17 July 2014

    Good range of facilities from casual bar to more formal restaurant.Rooms seem to have been refurbished since last visit

    Lack of free parking

    7.5

  • Anonymous
      United Kingdom
    15 July 2014

    Good location. Room was clean . Bathroom/shower was very nice .

    I paid for a town view , but it was more like a street view as we had a ground floor room . I paid for a double room , to me a double is not two single mattresses side by side to form a double , as you can imagine it was not the most comfortable bed to sleep on. Obviously I could have mentioned this to reception but To avoid confrontation I kept quite at the request of my other half.

    5.8

  • Anonymous
      United Kingdom
    13 July 2014

    The helpfulness of the reception and serving staff. The overall cleanliness

    Other guests ignoring clear No Parking notices and parking their car in front of the garage doors thereby causing annoyance and inconvenience to other guests and staff

    7.5

  • Paul
      United Kingdom
    13 July 2014

    Wifi, friendly staff serving in mornings, location, lounge area & location.

    Dodgy electric points (lamps not working & bulbs not screwing in right), clean but slightly dated decor & evening menu aimed at the "foodie" type of visitor.

    9.2

  • Trevor
      United Kingdom
    9 July 2014

    every thing lift good room with seaview excelent staff all friendly especially the porter he got our bags from our car and took them up to our room for us

    everything was fine no complaints at all

    8.8

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