Holiday Inn Express Bath  

The staff were very helpful, especially the reception staff. We had a problem with our shower, reported the problem at reception and the problem had been rectified by the time we returned to our room in the evening.The room was comfortable and functionable - good value for money, we got exactly what it said on the tin! and it provided a good base for sight-seeing the city. Breakfast was well timed and plentiful. Overall, no complaints! I think if we decide to visit that part of the country again, we'll use the same hotel as our base!

Location is good and having a carpark. A good hearty breakfast to start the day.

Breakfast- beans and scrabbled eggs were luke warm. Some croissants were hard. Charging customers for carparking.

I would like to thank the Holiday Inn Express Bath, Manager and staff for an excellent 3 night stay in the Hotel. We were very impressed with the brand new 32" tv and I understand new beds are coming in 2012. Bath is a lovely place and the Holiday Inn did everything to make our stay more than comfortable, coping very well with a very busy hotel, which could be seen my the number of cars in the hotel car park at night and queue for breakfast on Friday morning (2nd December 2011) which moved quickly. Staff even apologised for the wait (is this really England!) which we appreciated. Well done Holiday Inn Express Bath, we would gladly stop with you again.

The hotel offers free internet Wi-Fi access in the Reception area. This aparently lasts for up to six hours usage in a 24 hour period. I turned on at 9am to look up some shops and sights in Bath, for no more that 30 minutes, but could not log on at 6pm that evening (without paying extra) as it was past the 6 hours of free access!!!! 6 hours free use is great in a 24 hour period, but perhaps clients would rather do this in bits rather than in one 6 hour session. This would be far more acceptable please and less likely to cause customer disappointment with a so called 'free service'.

Very clean and good value for money

The Mattress was very saggy resulting in us rolling together due to the sinkage, this was reported to the hotel staff both verbally and on the comments form

Very friendly staff, clean hotel and located 5 minutes walk from the city centre.

The bed was very uncomfortable for us - ok if you usually sleep on a soft bed! The aircon was set for warmth only and the window opened a fraction - so if you like a cool ventilated room, be warned! The hotel was quite expensive for what it offered, so begrudged paying additional parking fees each day.

Good breakfast - nice bedroom

Bed a bit soft

Very handy for town centre. Good parking facilities. Good breakfast - set us up for the day. If I returned to Bath this is a good base and I would probably try and book this hotel again

Convenient for centre. Staff helpfull - we arrived early and it wasn't a problem. Only £4.50 overnight for parking until 4pm next day

good location

hotel was noisy (delivery trucks x2 at 5.30 am). beds/pillows were worn out. small room, breakfast buffet poorly laid out, with several things not available when many people were waiting. Ran out of coffee!!! Not good enough.

Convinient location to attractions in the city. Good value for money. Nice rooms and bathrooms.

There were a large que at breakfast. Took for ever to get food and eat. Could have been avoided with a bit better floor plan (organisation of food and people) Hope the hotel do something about it.

The hotel was in a great location for our stay in bath. We were able to walk to all the places we wanted to go

The breakfast buffet was very badly organised (the worst I have ever seen), so that everyone lined up to get all of their breakfast at once. I think this was due to the layout and narrowness between the aisle. It's hard to explain you have to go and have a look, but essentially people see a queue because of the layout and so join it. Complete waste of my time, meant I had a long queue, and my breakfast was cold.

The choice of Hard or soft pillows and the cleanliness of the bathrooms that are so clean you could almost eat off the floor!The fact that the breakfast is always included within the price, especially when you manage to get a good price for your room.

Its location that isn't really in town, it's ten minutes walking distance.The price that was very high for one night's stay.