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Dunalley Street, Cheltenham, GL50 4AP – Show map
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91 properties in Cheltenham
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312 verified reviews
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Holiday Inn Express Cheltenham Town Centre's staff speak: Portuguese, Polish, Hungarian, English, Bulgarian
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Food & Drink
Free! WiFi is available in the hotel rooms and is free of charge.
Free! WiFi is available in all areas and is free of charge.
Public parking is possible at a location nearby (reservation is not needed) and charges are applicable.
24-hour front desk, Express check-in/check-out, Luggage storage, Laundry, Dry cleaning, Meeting/banquet facilities, Business centre, Fax/photocopying
Newspapers, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Lift, Soundproof rooms, Heating, Non-smoking throughout, Designated smoking area
Portuguese, Polish, Hungarian, English, Bulgarian
From 15:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! All children under 12 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge for children's cots/cribs.
There is no capacity for extra beds in the room.
The maximum number of children's cots/cribs in a room is 1.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Holiday Inn Express Cheltenham Town Centre accepts these cards and reserves the right to pre-authorise your card prior to arrival.
Based on 312 reviews
Value for money
Show reviews from:
Fresh, simple and very modern, this designer limited-service hotel is just a 10-minute walk from centre of Cheltenham. The award-winning hotel has bedrooms and suites to suit all types of traveller.
Score from 687 reviews Good
With stylish décor, The Cheltenham Townhouse & Apartments offer free Wi-Fi and freshly cooked breakfasts in central Cheltenham. Theatres, shops and galleries are all within 0.5 miles’ walk.
Score from 581 reviews Superb
Situated in the heart of Cheltenham, 81 The Prom Hotel offers free parking, and free Wi-Fi. The world famous Cheltenham Racecourse is 1 and half mile from the hotel.
Score from 102 reviews Fabulous
The Central Studios offer rooms containing a small kitchenette, with a combi microwave featuring oven and grill, a full-size fridge and a sink (no hob or oven).
Score from 99 reviews Good
Staff at front desk very helpful & friendly
Breakfast was appalling. No staff about to speak to. Completely self service inc tea & coffee. Cooked breakfast consisted of sausage, beans & scrambled egg which looked awful. Don't do bacon or anything else available. To be honest I can't believe I had to pay for breakfast of that poor standard.
Staff were very friendly & informative Would stay there again no hesitation Breakfast was included too which was a bonus
Staff especially Lucy on reception. Cleanliness. Comfortable bed.
Treated the girlfriend to a weekend away. On arrival greeted by lucy who was very welcoming and friendly. Hotel was very very good definatley recommend to anyone. Location very good for town centre shopping and nights out.
Breakfast would have been appreciated had it been a full English. Scrambled eggs werent all that fresh on the 3 mornings we were there.
The rooms were comfortable and clean
Breakfast was awful, very little choice and poor quality A large group of guests returned in the early hours of the morning and woke is up running around shouting and slamming doors. The walls are too thin and the doors slam so there is not much chance of a good night sleep
The hotel itself was good, comfortable and modern. The staff were excellent, very warm & welcoming, intent on making you feel at ease. The location was great, not too far from local amenities (i.e. the pub).
friendly staff, excellent breakfast, comfy beds and a good nights sleep (even with jet lag!)
nothing really, slow lifts and a bit of a walk from the bus drop off point, but other than that pretty perfect
The staff were fantastic and very helpful
He food was pathetic. Hardly any hot food except scrambled egg, small warm sausages and beans.
Clean, comfy, shower was great, facilities in the room
The friendliness of the staff
parking got a bit expensive
Clean , good value and central
Very helpful with information relating to town and parking etc. will stay again.
The food was good with large selection available
Easy to locate, friendly and helpful staff, excellent breakfast, wifi in the bedroom, nothing to fault except I like a softer bed, but that is a personal thing
Having to pay to park the car. Hard bed
Good locaation. Hotel facilities very good and breakfast excellent.
When we arrived we were told that we had been booked into a twin-bedded room rather than one with a double, which we had specifically booked. Unfortunately for us this has happened on several previous occasions when we have booked with booking .com. Not happy
helpful, friendly staff good free wifi
would be good to have a few more evening snack options, as a solo female traveller going out for dinner is not always a welcome choice.
Bedroom was clean and comfortable. Slept well.
English breakfast was alright, but the scrambled eggs were a little strange.... Salty and chewy.
location nice room
noise, from seagulls! noise from residents noise from people walking home from the pub breakfast sausages, tasteless
Price and location was good.
Breakfast was not that good. Especially if you don't like scrambled eggs!
Just to say it was a great hotel and great location!
I was taken ill whilst we were there and as I am my mothers Carer this was problematic as I had insufficient medication for her. Lauren was very kind and helpful, took it upon herself to completely re-arrange a prescription with our surgery in Hampshire and have it collected for us locally. She took all the worry out of a difficult situation. She is a superb representative of your hotel chain and if you can employ others like her you will be very fortunate. Sylwia Krol was also very helpful but I was sorry to hear she is to be emigrating to Alaska in August. Please be sure to tell Lauren of this message as I would like your organisation to recognise a wonderful member of staff. Many companies hear of poor service or bad members of staff but I don't feel good service gets reported or rewarded often enough. Thank you Lauren Smith.
Car parking facilities! Non existent. Small lay by for unloading luggage and a disabled passenger!? Then find somewhere to park. Then the opposite on checking out.
location and comfort of the hotel, staff helpful and pleasant
Breakfast was not as good as expected, only average selection. Scrambled egg seemed to be from dried egg.
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