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Show map Holiday Inn Express Cheltenham Town Centre

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Central Hotel

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Newest reviews for Holiday Inn Express Cheltenham Town Centre

  • Gary
      United Kingdom
    August 26, 2014

    Clean , good value and central


  • Anonymous
      United Kingdom
    August 24, 2014




  • Edward
      United Kingdom
    August 20, 2014

    The food was good with large selection available


  • Judith
      United Kingdom
    August 16, 2014

    Easy to locate, friendly and helpful staff, excellent breakfast, wifi in the bedroom, nothing to fault except I like a softer bed, but that is a personal thing

    Having to pay to park the car. Hard bed


  • Samantha
      United Kingdom
    August 14, 2014

    helpful, friendly staff good free wifi

    would be good to have a few more evening snack options, as a solo female traveller going out for dinner is not always a welcome choice.


  • Ian
      United Kingdom
    August 12, 2014

    Bedroom was clean and comfortable. Slept well.

    English breakfast was alright, but the scrambled eggs were a little strange.... Salty and chewy.


  • Patricia
      United Kingdom
    August 5, 2014

    Price and location was good.

    Breakfast was not that good. Especially if you don't like scrambled eggs!


  • Lee
      United Kingdom
    July 31, 2014

    Just to say it was a great hotel and great location!


  • Tania
      United Kingdom
    July 30, 2014

    I was taken ill whilst we were there and as I am my mothers Carer this was problematic as I had insufficient medication for her. Lauren was very kind and helpful, took it upon herself to completely re-arrange a prescription with our surgery in Hampshire and have it collected for us locally. She took all the worry out of a difficult situation. She is a superb representative of your hotel chain and if you can employ others like her you will be very fortunate. Sylwia Krol was also very helpful but I was sorry to hear she is to be emigrating to Alaska in August. Please be sure to tell Lauren of this message as I would like your organisation to recognise a wonderful member of staff. Many companies hear of poor service or bad members of staff but I don't feel good service gets reported or rewarded often enough. Thank you Lauren Smith.

    Car parking facilities! Non existent. Small lay by for unloading luggage and a disabled passenger!? Then find somewhere to park. Then the opposite on checking out.


  • David
      United Kingdom
    July 29, 2014

    location and comfort of the hotel, staff helpful and pleasant

    Breakfast was not as good as expected, only average selection. Scrambled egg seemed to be from dried egg.


  • Simon
      United Kingdom
    July 27, 2014

    Excellent location and I also had a quiet room. Staff are knowledgeable and super friendly. Well recommended.

    Breakfast is adequate and would be lovely to have some mushrooms with the sausage and scrambled egg!


  • Ray
    July 25, 2014

    1. The reception staff was customer friendly and their manners impeccable. 2. Breakfast, although unvaried, was decent fare. 3.The location, quite close to the bus station, reasonably close to the train station and within walking distance of town centre.


  • Alton
      United Kingdom
    July 25, 2014

    Was nice place. Excellent group of people. Breakfast was excellent.

    Place needs some work. Rooms need some repairs for sure.


  • Leslie
      United Kingdom
    July 23, 2014

    Stayed 2 nights. Reported Air Con not working correctly after first night still not working properly on 2nd night. Room very uncomfortable due to warm weather.


  • Stephen
      United Kingdom
    July 22, 2014

    Good value for money overall. Helpful staff. Large clean rooms.

    Breakfast was limited. No bacon or fried eggs. No grapefruit or berries.


  • Lin
      United Kingdom
    July 22, 2014

    the staff where friendly and made us feel welcome, answering any queries etc.we had to park across the road but we did get a discount from the hotel, the room and bathroom where small but clean, however i dont think i will stay in an express hotel again,

    we thought the parking was expensive, £12 for 24 hours though this was reduce to £9 with hotel discount, the bed was a small double and tea and coffee sparse, enough to make one drink, on our second night which was a saturday they ran out of all draught lagers, for a large hotel which is also open to the public this was poor service


  • Gillian
      United Kingdom
    July 22, 2014


    I expected more comfort and less convenient for £99 per night. In fact it is actually £120, we got discount on line. I think £99 is over priced.


  • John
      United Kingdom
    July 20, 2014

    Location and the helpfulness of the staff

    Lack of parking facilities and the continental breakfast lacked cold meats etc.


  • Jason
      United Arab Emirates
    July 18, 2014

    Great hotel, lovely rooms and decent breakfast.

    An extra £9 for parking increases the actual cost per night in comparison with other hotels that have parking. A real hassle to walk from the nearby multi-storey when you have a family and heavy bags.


  • Francis
      United Kingdom
    July 16, 2014

    Hotel staff v good

    Cheltenham one way streets make place into a rats nest.


  • Andrew
      United Kingdom
    July 15, 2014

    Great rooms, good en suites. Clean, new, fabulous location.

    Drinks prices were higher than I expected.


  • Mike
      United Kingdom
    July 15, 2014

    The central location

    Why do hotels seem to be removing their toilet brushes?


  • Richard
      United Kingdom
    July 14, 2014

    Very clean helpful staff

    No bacon not enough wardrobe space


  • Elaine
      United Kingdom
    July 11, 2014

    You know what to expect and HIEX always delivers

    Nothing really other than it was more expensive than I normally pay


  • Glynis
    July 7, 2014

    Great location and excellent value for money


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