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Holiday Inn Express Cheltenham Town Centre
Dunalley Street, Cheltenham, GL50 4AP – Show map
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6 Reasons to Choose Holiday Inn Express Cheltenham Town Centre
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94 properties in Cheltenham
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303 verified reviews
We speak your language
Holiday Inn Express Cheltenham Town Centre's staff speak: Portuguese, Polish, Hungarian, English, Bulgarian
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Food & Drink
WiFi is available in the hotel rooms and charges apply.
Public parking is available at a location nearby (reservation is not needed) and charges apply.
24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
Portuguese, Polish, Hungarian, English, Bulgarian
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 12 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Holiday Inn Express Cheltenham Town Centre accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Please note that a GBP 50 deposit is required to covered any incidental damages caused, which will be credited or reimbursed upon departure should no extra charges be incurred.
Based on 303 reviews
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Clean , good value and central
The food was good with large selection available
Easy to locate, friendly and helpful staff, excellent breakfast, wifi in the bedroom, nothing to fault except I like a softer bed, but that is a personal thing
Having to pay to park the car. Hard bed
helpful, friendly staff good free wifi
would be good to have a few more evening snack options, as a solo female traveller going out for dinner is not always a welcome choice.
Bedroom was clean and comfortable. Slept well.
English breakfast was alright, but the scrambled eggs were a little strange.... Salty and chewy.
Price and location was good.
Breakfast was not that good. Especially if you don't like scrambled eggs!
Just to say it was a great hotel and great location!
I was taken ill whilst we were there and as I am my mothers Carer this was problematic as I had insufficient medication for her. Lauren was very kind and helpful, took it upon herself to completely re-arrange a prescription with our surgery in Hampshire and have it collected for us locally. She took all the worry out of a difficult situation. She is a superb representative of your hotel chain and if you can employ others like her you will be very fortunate. Sylwia Krol was also very helpful but I was sorry to hear she is to be emigrating to Alaska in August. Please be sure to tell Lauren of this message as I would like your organisation to recognise a wonderful member of staff. Many companies hear of poor service or bad members of staff but I don't feel good service gets reported or rewarded often enough. Thank you Lauren Smith.
Car parking facilities! Non existent. Small lay by for unloading luggage and a disabled passenger!? Then find somewhere to park. Then the opposite on checking out.
location and comfort of the hotel, staff helpful and pleasant
Breakfast was not as good as expected, only average selection. Scrambled egg seemed to be from dried egg.
Excellent location and I also had a quiet room. Staff are knowledgeable and super friendly. Well recommended.
Breakfast is adequate and would be lovely to have some mushrooms with the sausage and scrambled egg!
1. The reception staff was customer friendly and their manners impeccable. 2. Breakfast, although unvaried, was decent fare. 3.The location, quite close to the bus station, reasonably close to the train station and within walking distance of town centre.
Was nice place. Excellent group of people. Breakfast was excellent.
Place needs some work. Rooms need some repairs for sure.
Stayed 2 nights. Reported Air Con not working correctly after first night still not working properly on 2nd night. Room very uncomfortable due to warm weather.
Good value for money overall. Helpful staff. Large clean rooms.
Breakfast was limited. No bacon or fried eggs. No grapefruit or berries.
the staff where friendly and made us feel welcome, answering any queries etc.we had to park across the road but we did get a discount from the hotel, the room and bathroom where small but clean, however i dont think i will stay in an express hotel again,
we thought the parking was expensive, £12 for 24 hours though this was reduce to £9 with hotel discount, the bed was a small double and tea and coffee sparse, enough to make one drink, on our second night which was a saturday they ran out of all draught lagers, for a large hotel which is also open to the public this was poor service
I expected more comfort and less convenient for £99 per night. In fact it is actually £120, we got discount on line. I think £99 is over priced.
Location and the helpfulness of the staff
Lack of parking facilities and the continental breakfast lacked cold meats etc.
Great hotel, lovely rooms and decent breakfast.
An extra £9 for parking increases the actual cost per night in comparison with other hotels that have parking. A real hassle to walk from the nearby multi-storey when you have a family and heavy bags.
Hotel staff v good
Cheltenham one way streets make place into a rats nest.
Great rooms, good en suites. Clean, new, fabulous location.
Drinks prices were higher than I expected.
The central location
Why do hotels seem to be removing their toilet brushes?
Very clean helpful staff
No bacon not enough wardrobe space
You know what to expect and HIEX always delivers
Nothing really other than it was more expensive than I normally pay
Great location and excellent value for money
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