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Show map Holiday Inn Express London - Newbury Park

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Newest reviews for Holiday Inn Express London - Newbury Park

  • Sarah
      United Kingdom
    27 August 2014

    Reception was very efficient, excellent customer service, as had arrived early although unable to check in was offered breakfast before we went into London for the day. Sofa bed had a very small duvet, but reception very helpful and an extra duvet was promptly brought up to the room. Very clean hotel.

    Room was warm, air conditioning noisy, although on 6th floor traffic could still be heard. Could hear neighbours in adjacent room - recommend ear plugs.

    7.5

  • Anonymous
      United Kingdom
    20 August 2014

    Facilities all clean, staff helpful, nice, well looked after hotel.

    Having to toast my own toast for breakfast (loads of people queuing while your breakfast goes cold), aircon in my room didn't work. As on main road, too noisy to open window unfortunately.

    8.8

  • Anonymous
      Slovakia
    8 August 2014

    Parking the car was stress-free The staff was fairly good on the front desk

    The location, cleanness, value for money

    3.8

  • Ger
      Ireland
    4 August 2014

    good overall

    Food was very poor, was the only thing let this Hotel down. Excellent Food across the road.

    9.2

  • Jagdish
      United Kingdom
    24 July 2014

    The location was very good n easy reach of other travelling options for visiting various sites !

    Drop off points n pickup points few ! Cannot u turn at traffic lights at horns road ! Otherwise all was well !

    8.3

  • David
      United Kingdom
    16 July 2014

    good connections to London . and the staff were very helpful and polite .

    being woken at 4 am when the m&s van delivered to their shop next door there appeared to be no wheels on their trolleys .

    9.6

  • Eddy
      Netherlands
    15 July 2014

    Great personeel. Especially Muhammed of the customer service desk.

    The kwality if the WIFI was very poor.

    7.9

  • Jan
      United Kingdom
    13 July 2014

    Went to London with my 17 year old daughter. Excellent base for sightseeing. Hotel very comfy, room spacious. Lovely hotel

    Nothing everything was brill

    10

  • Ann
      Ireland
    7 July 2014

    the value for money and the standard of cleanliness

    the air conditioning was not working, the lowest setting was 23 degrees

    7.9

  • Jennifer
      United Kingdom
    23 June 2014

    Room was clean and breakfast was good and the key system for the lift is great for security. In general the service was great and I enjoyed my stay.

    The TV system you should introduce freeview channels otherwise it's not fare to charge someone over 30 pounds for accidentally pressing a button and not watching any thing.

    9.2

  • Balraj
      United Kingdom
    19 June 2014

    location clean

    wifi

    7.1

  • Anonymous
      United Kingdom
    17 June 2014

    Wifi, TV, comfortable beds. Easy location to find and good parking that didn't cost a fortune. Very helpful staff.

    Breakfast was a little busy at 7.30am on a Sunday, so there were insufficient tables to sit. Had to eat with my plate balanced on my knees!

    7.5

  • Jonathan
      United Kingdom
    14 June 2014

    Nearness to tube station

    No fridge in the room. Air conditioner took a long time to cool the room

    5.4

  • Kathleen
      United Kingdom
    14 June 2014

    Staff were excellent, room was very clean and Wi-Fi was very good...

    Breakfast food could have been a bit warmer, and now that you no longer offer smoking rooms it would be nice if you could make a smoking area outside that provides a bit of shelter out of the wind that is rather strong on the corner where you have the only seat available.

    9.2

  • Peter
      United Kingdom
    7 June 2014

    Location, cleanliness of room.

    The food. The standard of food is appalling. Plastic frozen rubbish. Badly lets the hotel down. Its not the fault of the staff. Its the concept of providing sub standard food. Is the reason I would not stop at a Holiday Inn again.

    7.5

  • David
      United Kingdom
    29 May 2014

    Clean and comfortable room and good breakfast. Ideal location for visiting relatives

    9.6

  • Marvin
      United Kingdom
    27 May 2014

    The lady that gave me the full vallet

    3.3

  • Anonymous
      United Kingdom
    26 May 2014

    Close to tube station.

    Situated on a main road.

    7.5

  • Michael
      United Kingdom
    20 May 2014

    Very good location for getting in and out of the city

    Disabled bathroom was lovely for wheel chair user but sink was too low for a standing person with a bad back

    8.8

  • Khalid
      United Kingdom
    19 May 2014

    Location and car park. Breakfast included in the price. Staff made out the sofa bed before letting you in.

    Although a confirmed none refundable booking, our room was not ready meaning we had to wait an extra half an hour while they get the room ready - this was when we had checked in about 5.30pm. Car park charges. Family room meant there was hardly any floor space to move about once the sofa bed was made. In fact I would suggest not making the room we had as a family room at all, being so tight. Very limited variety of breakfast options Had to constantly get the entry card recoded as they would very often wouldn't work, especially in the lifts which meant lots of delays and were not the only guest to experience this problem. Crockery was not cleaned out properly before we came in.

    4.6

  • Rene
      United Kingdom
    15 May 2014

    The nice and friendly staff. They have been most helpful to me on that day. The breadfast

    Nothing much I didn't like

    7.9

  • Pauline
      United Arab Emirates
    14 May 2014

    there is nothing to like about this area

    poor breakfast, late cleaning of rooms, car park charge

    3.8

  • Abu
      United Kingdom
    8 May 2014

    Top floor view. And parking.

    Staff look unwelcome to help. Key card didn't work properly

    7.1

  • Anonymous
      United Kingdom
    6 May 2014

    Everything fine.

    No smoking area inside restaurant. Should be

    9

  • Anonymous
      Ireland
    6 May 2014

    Function noise on saturday night caused lack of ability to sleep. Staff did not respond acurately or honestly in relation to same. Cleanliess in toilet was not good.

    4.6

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