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Churchills Hotel

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Score from 339 reviews Good 7.5/10

ibis Cardiff Gate

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Mount Sorrel Hotel

hotel Just 10 minutes’ drive from Cardiff Airport and less than a mile from the beach, the Mount Sorrel Hotel is situated in the town of Barry on the Glamorgan Heritage Coast.

Most recent booking for this hotel was today at 14:25

Score from 314 reviews Good 7.2/10

Newest reviews for Holiday Inn Express Cardiff Airport

  • Paul
      United Kingdom
    26 August 2014

    This hotel is good value for money and especially with breakfast included in rate.

    7.5

  • Jannette
      United Kingdom
    24 August 2014

    the room was a good size, the wet room and shower was really good. the air con was brilliant as the temp outside soared. breakfast and service good. very pleasant hotel. loved the dog friendly policy and optional smoking room.

    the wet room floor was not as clean as i would like. the kettle was inadequate, lead too short and switch too sensitive to heat and would switch off before water boiled and then would not go on again until totally cooled.

    9.6

  • Stuart
      United Kingdom
    20 August 2014

    Cleanliness of all areas.good breakfast.

    9.2

  • C
      United Kingdom
    14 August 2014

    Location to airport

    Good bus link outside hotel. Staff very helpful

    8.8

  • Anonymous
      United Kingdom
    13 August 2014

    We stayed at the hotel for1night before going on holiday to usa. Great location, friendly staff,rooms were small but ideal for a1night stop. Not much choice for breakfast but as we we leaving at 5am couldn't face eating much that time of morning. Bus to airport on time and driver very friendly

    9.2

  • Robbie
      United Kingdom
    5 August 2014

    I had to ask staff about the car parking details and then I was told the car details were on the system. 2 weeks later I received a parking fine (£100!!) for 58 minutes, although my car was parked overnight? I've never had a parking ticket or any sort of ticket with a fine (Ex Traffic Cop!) So well done Holiday Inn this is a first!! ... Other than the person who entered the information late or incorrectly . The visit, hotel and staff were fine

    7.1

  • Debbie
      United Kingdom
    5 August 2014

    The staff were welcoming and very helpful especially on the front desk.

    Nothing.

    8.8

  • James
      United Kingdom
    31 July 2014

    Everything was as we expected

    7.9

  • Carole
      United Kingdom
    30 July 2014

    Staff very helpful, room servicing excellent. Close to Beach and transport to Cardiff. Excellent value for money.

    8.3

  • Fusi
      United Kingdom
    23 July 2014

    Breakfast

    Room had a stain on the wall and ceiling that we found it there.we told them about it and they said they will clean it after we leave

    8.8

  • Abd
      Brunei Darussalam
    22 July 2014

    The car parking is spaceous & free.

    The location is quite far from Cardiff City Center.

    7.1

  • Eric
      United Kingdom
    21 July 2014

    Location to Cardiff Wales Airport.

    Poor inter-staff communication regarding transport from the hotel to the Airport. Booked and confirmed the transfer the night before, but the arrival of the bus was almost 1 hour late. 'It's on it's way' they said. Patience run out when it was getting too close to check-in time for my flight. A lack of urgency appeared to be order of the day (morning) and a very small car then appeared (instead of the bus) to take myself and two others. The bus was available but seemed to be ferrying corporate staff (from company unknown) to a venue about 15 minutes away. Poor coordination and disappointing. Would I use this hotel again? Yes, as it's so close to the airport terminal. Hotel Staff.... Please get your act together and provide the expected service.

    7.1

  • Lynn
      United Kingdom
    20 July 2014

    A friendly welcome and a clean and functional room. Breakfast is included whereas it is usually extra at other budget hotels. The air conditioning in the room was very welcome as it was a hot day when I arrived.

    No real dislikes.

    7.5

  • Peter
      United Kingdom
    20 July 2014

    Plane was delayed on landing; so arrived after 1am but staff very understanding & helpful. Very close to airport but no noise at all from planes Excellent room & facilities (go for larger room). Just what we needed after a long flight home to UK. I shall use this hotel again if i fly from Cardifg

    Didn't get wake-up call when requested. So slept longer than realised. But this is credit to the lack of noise in the hotel.

    8.3

  • Kevin
      United Kingdom
    19 July 2014

    Staff very friendly , food Good and location spot on .

    9.6

  • Anonymous
      U.S.A.
    18 July 2014

    Room size was great. We rented 2 connecting rooms. Hotel was quiet. Breakfast/ Bar nice. Convenient location to airport with shuttle. Bus stop next to hotel with service to town for 8 pounds round trip.

    Really nothing, they accommodated us very well.

    8.5

  • Andrew
      United Kingdom
    14 July 2014

    Great having free wi-fi. Good location for what we wanted. Bar and reception staff were friendly and welcoming. Staff very helpful when we wanted to store our bikes securely. Breakfast included and although there was no variation it was adequate. Hot drinks available all day.

    Bed too soft and worn. Cleaner had missed areas of room prior to our stay. Marks left from glasses on surfaces (I cleaned them). Bathroom smelled damp - no extractor fan. On one day the clean towel had a pink stain although I think it was clean. Didn't notice it until after use so I hope it was. Plastic bin liners tied across top of bin instead of lining bin - not sure if it was a new cleaner / complaints had been made but on our third day I was in the room and another cleaner came to the door to check the room had been done and asked if I was happy with how it was. As I was in a hurry I just said yes. Breakfast tables needed to be cleared and wiped down more quickly.

    7.1

  • Pearse
      United Kingdom
    13 July 2014

    Location

    The cleanliness off the room was. Terrible there was dried blood on the bed frame and badly stained floor carpet beside it on further inspection the skirting boards and wall behind the bed was also stained and not washed off or cleaned my wife and I were both physically sick with our findings off were we had just spent our night with our young boy and hope nothing more health wise comes from it

    5.8

  • Fiona
      United Kingdom
    12 July 2014

    Parking

    No 24hr room service

    7.5

  • D
      United Kingdom
    10 July 2014

    Easy access to St Donats for the biennial Beyond the Border Storytelling Festival

    10

  • Patrick
      Canada
    9 July 2014

    Were very good about changing room as there was a smell of smoke in first room. Check out was swift and very pleasant. Agent was helpful.

    Shuttle times are limited. Breakfast was adequate but could have alittle more variety, ie. bacon, sausage.

    8.3

  • Ian
      Oman
    5 July 2014

    Everything

    Nothing

    7.5

  • Dawn
      United Kingdom
    3 July 2014

    Friendly staff. comfortable rooms.

    7.5

  • Loredana
      Italy
    2 July 2014

    I had to change room twice because the phone in the room assigned to me were not working. For an airport hotel where getting wake up calls is rather important, this was rather an important disappointing detail

    7.5

  • David
      United Kingdom
    2 July 2014

    Location. Manager;s helpfulness in allowing refund on two rooms which I had booked in error.

    7.1

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