Holiday Inn Express Dunfermline  

Staff very friendly and helpful

The staff was very friendly and helpful. The rooms were lovely and clean

The WiFi Internet connection was very poor, it was nearly impossible to make connection, from the room it wasn't possible at all. Breakfast was very poor, the bread was stale, the scrambled eggs and sausages, were very dry. (Old)

As a first visit to a Holiday Inn Express this was excellent, we had judged the hotel on price and were expecting a fairly basic hotel but this was not the case and the accommodation was excellent, the staff friendly and the rooms were spotless.

Our only quibble ,and it's fairly minor, was that the scrambled eggs were almost cold each morning at breakfast,as we were only expecting a continental breakfast it wasn't a huge problem.

I booked this hotel on 5/11/11, to stay in on 3/12/11 exactly 1 month before. I had booked standard double room. To my surprise when I reached there I was given standard twin room. I called receptionist and she just bluntly said my booking is not for standard double its which ever room available!!!!!!!!!! Is this what you get to book your stay in well advance??? She just said hotel is full and can't give us another room. I was astounded with unhelpfulness of hotel staff. I have stayed in many different hotel but I have never come across such a unhelpful staff.

Very friendly staff, good location to vist Edinburgh, Glasgow, Stirling etc. Good and safe parking space, free internet in room and good breakfast although continental. Recommended if travelling by car and also Azda supermarket opposite hotel open 24 hours helps a lot. Clean and comfortable rooms, keep it up!

A small suggestion, is it possible that breakfast varies from day to day?

Value for money...very clean...friendly staff

Didn't do evening meals at weekends but did Monday-Thursday (strange I thought)

Holiday Inn Express was ideal for my stay, location was great, great price, nice clean rooms and check out 12pm brilliant!!!

We only stayed 1 night but we were throughly impressed with the hotel and would recommend it to all our family and friends. Rooms clean, beds comfy, shower great and clean, corridors well maintained etc. great overnight stay. *****

Easy to get to from the city centre, and regular buses on a Sunday. Helpful staff and the breakfast was good - great value for money!

The hotel is clean and friendly. Staff are welcoming, lovely and helpful. The bar area was also very nice to sit and relax with a drink while waiting for our taxi!

The lift was broken during the whole stay which is really unacceptable. There were 2 disabled people in our party although this would not have been obvious. We were told that the hotel was full and so we struggled to manage up and down the stairs. Also I booked what I thought was a double room online but apparently this was just a standard room and a double bed has to be specially requested!

The breakfast was continental but realy nice.

Upon arrival at 1530 hrs the room had been cleaned however there were salted peanuts by the bed (hard to miss) and the rooms previous occupant had obviously been smoking in the room. I realise this was not the hotels fault but as a non-smoker the stench was horrible. The manager came to the room with an air freshener and said he had suspected the occupant had been smoking. If that was the case why had the room not been cleaned better and the windows opened and to be honest, why put people in there when the hotel was very quite and we could easily have been put into a different room.

clean and convenient