Holiday Inn Express Birmingham Oldbury M5, Jct.2  

The hotel was just right for our requirements

Really handy for overnight stay, minutes from motorway Staff were locals, unusual these days

Unfussy efficient staff. Quiet room even with busy surrounding roads Excellent breakfast choice. Clean warm bedroom and bathroom. Nearness to Birmingham, Black Country and local sports venues

Very good value hotel, good location with pub next door serving a very varied menu. Rooms look newly refurbished and very clean. Breakfast has lots of options and all very fresh.

Drinks are very expensive, bottled cider is £5 per bottle!! Makes it very expensive to drink in the bar but while the pub next door serves good food it is also full of children and very busy so we prefered the tranquility of the hotel bar

Cost and location

I selected fair for staff has I did not have much communication or contact with the staff apart from picking up the key on arrival. Clarity is required. I was undre the understanding that my card detailss was only to hold the room and payment would not be made on arrival.

We chose this hotel for it's location as we were a group of friends from different areas of the country meeting up. Some of us travelled by car and others by train which made this hotel ideal. The staff were fantastic, friendly, informative, nothing to much trouble. Rooms were very comfortable.

Excellent location. very good staff. Excellent room, bedding ect. Best Pillow i ever had in hotel room. very good breakfast. I cannot fault in any area. UInfact infuture wnen travelling to scotland we will be staying at this hotel. Staff was excellent. Very good service --simply excellent. Thanks

The hotel is well located for Birmingham, Dudley and Wolverhampton. It is just off the m5 and meant we were able to get to the Alexandria Stadium in around 15 minutes The hotel is modern and clean and breakfast is included in the price.

Breakfast time was very busy and it was difficult for staff to keep the buffet breakfast replenished.

The hotel was clean, the room was very spacious and clean and nice decor and there was ample parking

the room quality was good for the price

breakfast quality was poor

cleanliness, services were good

Location is faraway from city centre and NEC

Hotel is in very good location and has free parking right next to the M5 Junction 2. Staff on the front desk were excellent. We phoned a few days earlier and requested 2 travel cots which were already in the room when we got to it which was very good. We then asked them to remove the cots as our kids were too small for them and they didn this without hassle and opened up the sofa bed for us. Only got 1 room card but asked for another and was given it which was good. Room had sky news but could've done with more kiddies channels. KFC and McDonalds are a 5 min walk away as is Toys R Us.

Room didnt have a bath only a shower which wasnt good as needed to bathe the kids. Dont know if it was listed as having a shower only when i booked-may have been an oversight by me. Could have done with better lighting in the room and definitely more sockets. There must have been 2 in the whole room which isnt enough. The hot breakfast variety was poor. They had 4 cereals, croissants, tea, sausages and scrambled egg. As dad was a vegi he could only have tea and toast as hot food. Should have had something like beans, hash brown etc.