The decor is completely fabulous, our particularroom was like stepping into Victorian times! Loved the roll top bath in the bedroom,and glass shower cubicle! Great bar and glamorous local clientele, buzzy atmosphere on Friday night. Gorgeous, cozy Dining room. Menu looked good, wish we had eaten dinner there! Breakfast service excellent in all respects, with friendly staff and delicious breakfast, great service. We will return without a doubt. So much better than any of the other three hotel we have stayed in while in Durham.
Toilet flush was tricky( but we did not complain.) Bathroom a little cramped but gorgeous!) Duty manager?... on Fri evening seemed to be having to try and do everything, from training the bar staff to booking us in, to running back and forth to dining room for Ice for the bar, changing a beer barrel, to showing us to our room. Talk about multi tasking!